KeyBank

Senior Relationship Manager OR Senior Banker - Institutional Real Estate

KeyBank • $116K — $216K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • 6-10+ years of experience in commercial real estate and/or banking.
  • Strong analytical, organizational, and communication skills.
  • Proficient in Word, Excel, and PowerPoint; experience with AI tools for underwriting and analysis.
  • Demonstrated leadership and teamwork capabilities.
  • Highly motivated with a strong work ethic and sales skills.

Responsibilities

  • Source and manage new and existing client relationships.
  • Underwrite, structure, and document new credit opportunities.
  • Collaborate with internal teams to provide creative financing solutions.
  • Assess risks and synthesize financial data for structured credit products.
  • Lead sales and prospecting activities aligned with growth strategies.
  • Mentor and develop junior team members.
  • Maintain direct client contact to drive revenue and manage risks.

Benefits

  • 401(k) matching up to 7%.
  • Generous PTO and Lifestyle Spending Account for health and wellness.
  • Tuition reimbursement for continued education.
  • Opportunity to work with leading REITs and Private Equity firms.
  • Collaborative team environment with a focus on long-term client relationships.
Full Job Description
Location:
127 Public Square, Cleveland Ohio

The Institutional Real Estate Group (IREG) is affiliated with the broader KeyBank Real Estate Capital platform. Specifically, IREG is focused on the unique capital and banking needs of public and private REITs, real estate operating companies, real estate fund sponsors, and real estate private equity firms. IREG helps institutional real estate entities obtain debt and equity financing in the following ways:
• Corporate Credit Facilities (including Senior Unsecured Revolving Lines of Credit and Term Loans, Senior Secured Lines of Credit, Structurally Subordinate Lines of Credit, and Subscription Lines)
• Syndicated Finance
• Acquisition and Bridge Loans
• Permanent Debt (CMBS, Life Company Placement, Fannie Mae, Freddie Mac, and FHA/HUD)
• Public and Private Bonds (Private Placements, Investment Grade & High Yield bonds)
• Public and Private Equity (IPOs, Common Equity Offerings and Private Placement of Equity)

ABOUT THE JOB:

A Senior Relationship Manager (SRM) is responsible for sourcing new client relationships, managing existing client relationships, and working with deal teams to underwrite, structure and document new credit opportunities. SRMs manage a portfolio of relationships with primary responsibility for managing risks, driving revenue and serving as the client's primary contact within IREG. SRMs work closely with product partners such as the Commercial Mortgage Group, Real Estate Syndications, Real Estate Investment Banking and Enterprise Commercial Payments (cash management) to generate diversified income across relationships. This role will also work closely with Credit Risk Management to ensure appropriate risk underwriting, reporting and monitoring of the credit extended to clients within IREG.

THIS OPPORTUNITY PROVIDES YOU:
• Opportunity to be part of a team that is a market-leader in the institutional real estate sector, maintains deep, long-term relationships with its clients, and values teamwork and collaboration.
• Competitive base salary + discretionary bonus
• Generous benefits - including, 401(k) matching (dollar-for-dollar up to 7%), PTO, a Lifestyle Spending Account in support of employees' health, well-being and financial wellness, tuition reimbursement and much more.
• Collaboration with internal product partners throughout the organization which broadens the SRMs ability to drive revenue.
• Opportunity to work closely, oftentimes as the client's lead bank, with some of the largest REITs and Private Equity firms in the United States.

ESSENTIAL JOB FUNCTIONS: (Sr Relationship Manager)
• Work closely with other IREG teammates to provide prospects and clients creative solutions to efficiently finance their real estate portfolio/business.
• Develop and maintain close client relationships and provide balance sheet lending and off-balance sheet financing options that fit within the bank's risk tolerance.
• Maintain direct contact with clients to synthesize portfolio financial data and assess risks of extending structured credit products to solve clients' financing needs.
• Lead internal deal teams, effectively and regularly communicating with other IREG teammates, internal product partners, borrowers, and prospects, with a focus towards continually developing client opportunities in the market.
• Mentor, coach and develop Relationship Managers, Analysts, and Associates on the team
• Lead sales and prospecting activities that align to the targeted growth strategies for the business.
• Work in the office most days is expected, and frequent travel may also be required.

REQUIRED QUALIFICATIONS: (Sr Relationship Manager)
• Bachelor's degree
• 6-10+ years of experience in commercial real estate and/or banking
• Strong analytical, organizational, written and verbal communication skills
• Computer literate with proficiency in Word, Excel, and PowerPoint
• Experience using AI tools to support real estate underwriting, market research, credit analysis, financial modeling, and investment memorandum preparation
• Demonstrated leadership and teamwork
• Highly motivated, self-directed, and strong work ethic
• Strong sales and analytical skills

PREFERRED QUALIFICATIONS: (Sr Relationship Manager)
• Degree or class work in finance, accounting, commercial real estate, or economics
• Financial modeling coursework or experience
• Experience transacting/banking with institutional real estate companies including REITs and Real Estate Private Equity Funds

Successful history of managing client relationships, cultivating and on-boarding prospects and generating

ESSENTIAL JOB FUNCTIONS: (Sr Banker)
• Lead sales and prospecting activities that align to the targeted growth strategies for the business.
• Develop and maintain close client relationships and provide balance sheet lending and off-balance sheet financing options that fit within the bank's risk tolerance.
• Work closely with other IREG teammates to provide prospects and clients creative solutions to efficiently finance their real estate portfolio/business.
• Maintain direct contact with clients to synthesize portfolio financial data and assess risks of extending structured credit products to solve clients' financing needs.
• Partner with senior management to identify growth opportunities and refine strategies that increase profitability while maintaining moderate risk.
• Demonstrate an enterprise mindset by delivering Key's full range of capabilities, participating in joint client calls, engaging product partners, and sharing knowledge and best practices across the organization.
• Collaborate effectively with product and industry groups and Credit Administration, leveraging KBCM resources to support clients.
• Serve as a recognized industry expert by participating in panels, workshops, and conferences and being regularly quoted in industry and financial publications.

REQUIRED QUALIFICATIONS: (Sr Banker)
• Bachelor's degree
• 10+ years of experience in commercial real estate and/or banking
• Strong analytical, organizational, and written and verbal communication skills
• Experience applying AI tools to real estate underwriting, market research, credit analysis, financial modeling, and investment memorandum development
• Demonstrated leadership and collaboration skills
• Highly motivated, self-directed, and strong work ethic
• Strong sales and analytical skills

PREFERRED QUALIFICATIONS: (Sr Banker)
• Degree or class work in finance, accounting, commercial real estate, or economics
• Financial modeling coursework or experience
• Experience transacting/banking with institutional real estate companies including REITs and Real Estate Private Equity Funds
• Successful history of managing client relationships, cultivating and on-boarding prospects and generating revenue

COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 10/30/2026

About KeyBank

Shockingly, nearly 9-in-10 people who get their real estate license in America fail. We're solving that problem; And doing it while increasing profitability for the brokerage. Through technology, business automation, and a team approach we have created a system where agents focus solely on working with clients and closing deals.

KeyBank Careers

Joining KeyBank means stepping into a world of professional growth and innovation, where job opportunities abound in an environment that values leadership, diversity, and forward-thinking. As a member of our team, you will be part of a company that's committed to empowering your career journey while contributing to the financial wellness of our communities.

Work You'll Do

At KeyBank, we're not just in the business of banking; we're in the business of helping individuals and communities thrive. By joining our team, you will have the chance to be part of a culture that celebrates diversity and fosters leadership and professional development. Whether you're looking for a position in customer service, IT, finance, or management, KeyBank offers a variety of roles suited to your skills and career aspirations.

Innovate and Lead

KeyBank stands at the intersection of finance and innovation. Our employees are encouraged to lead with creativity and integrity, driving solutions that make a real difference. With a focus on digital transformation and sustainable growth, your work at KeyBank will challenge the status quo and encourage you to explore new ideas.

Grow Your Career

Career growth at KeyBank is not just a possibility—it's a priority. We are dedicated to your professional development through comprehensive training programs, leadership workshops, and continuous learning opportunities. Our commitment to your growth is matched by our dedication to inclusion, ensuring all voices are heard and valued.

Be Part of a Great Team

Our team at KeyBank is our strongest asset. We believe in using our collective skills to foster an environment of innovation and collaboration. Join us and connect with colleagues who are just as passionate and driven as you are. Through teamwork, we achieve exceptional results and push the boundaries of what's possible in the banking sector.

Internship and Employment Opportunities

For those starting their careers, KeyBank offers robust internship and employment opportunities that provide a solid foundation in the financial industry. Interns at KeyBank gain hands-on experience, beneficial networking connections, and insights into our day-to-day operations, setting the stage for a successful career.

Benefits and Culture

KeyBank is committed to offering benefits that enhance your life and well-being. From healthcare to retirement plans, and flexible working conditions, we ensure our employees are well taken care of. More than just benefits, our company culture is built on respect, integrity, and accountability—values that guide us in making a positive impact on our clients and communities.

Join Our Team

Explore the job opportunities at KeyBank and find the right fit for your skills and interests. We are continuously hiring and looking for individuals who are curious, innovative, and ready to make a difference. Prepare your resume, ace your interview, and join a team that's dedicated to your success and to transforming the landscape of banking.

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Learn more about KeyBank
Size
17,110 employees
Market Cap
$16 billion
Industry
Net Income
$1.3 billion
Founded
1825
5 Year Trend
+5.6%
NASDAQ

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