Job Description:Senior Relationship Consulting Manager, Global Trade ManagementOverviewBaker Tilly is seeking a
Senior Manager to join our Global Trade & Customs practice in a newly created, high-impact role focused on
project oversight, client engagement, and resource optimization. This position will serve as a centralized leader across active engagements, ensuring projects are delivered efficiently, consistently, and with the highest level of quality.
This role combines
program-level project management, consultant utilization oversight, and client-facing advisory support, enabling scalable growth of the Global Trade practice while enhancing the client experience and reducing delivery risk.
You will enjoy this role if you: - Thrive in a fast-paced, multi-project environment requiring coordination across teams
- Are highly organized and excel at bringing structure and visibility to complex workstreams
- Enjoy being both client-facing and operationally focused
- Are proactive in identifying risks and solving problems before they escalate
- Like working at the intersection of strategy, execution, and client service
- Value building scalable processes that improve efficiency and delivery quality
Key Responsibilities:Project & Portfolio Oversight - Provide centralized oversight of all active Global Trade & Customs engagements, ensuring projects remain on track with scope, timeline, and budget
- Establish and maintain project management standards, tools, and reporting frameworks across the practice
- Monitor project milestones, dependencies, and deliverables; proactively identify and mitigate risks
- Drive consistency in delivery execution and promote best practices across engagement teams
- Coordinate cross-functional teams to ensure alignment and efficient execution
Resource & Utilization Management - Manage consultant utilization across a growing and complex portfolio of work
- Partner with leadership to align staffing with project needs, deadlines, and skillsets
- Identify capacity constraints, resource gaps, and opportunities to improve efficiency
- Develop actionable reporting on utilization, forecasting, and capacity planning
Client Engagement & Advisory Support - Serve as a key client-facing contact supporting engagement teams
- Assist clients in navigating customs portals, processes, and procedural requirements
- Respond to client inquiries by coordinating with technical specialists and conducting targeted research
- Help translate complex customs and trade requirements into clear, actionable guidance for clients
- Support strong client relationships through proactive communication and high-quality service delivery
Reporting & Practice Enablement - Deliver clear, concise reporting to leadership on project status, risks, utilization, and performance metrics
- Provide insights that enable data-driven decision making and continuous improvement
- Proactively surface risks, bottlenecks, and delivery challenges with recommended solutions
- Support development of scalable processes, tools, and playbooks for the Global Trade practice
Team Collaboration & Leadership - Work closely with Partners, Directors, and engagement teams to coordinate delivery efforts
- Support onboarding, training, and development of team members on project management best practices
- Foster collaboration across teams to enhance efficiency and knowledge sharing
- Contribute to the growth and operational maturity of the Global Trade & Customs practice
Minimum Qualifications: - 8 years professional experience
Preferred Qualifications: - Bachelor's degree required; advanced degree preferred
- 10+ years of experience in consulting, advisory, project management, or global trade-related roles
- Strong project management experience overseeing multiple concurrent engagements
- Experience managing resources, utilization, and/or capacity planning
- Demonstrated ability to work directly with clients and manage relationships effectively
- Strong analytical, organizational, and problem-solving skills
- Excellent communication skills with the ability to translate complex concepts into clear guidance
- Proficiency with project management tools and reporting frameworks
Bonus criteria: - Exposure to customs compliance, import/export processes, or trade regulations
- Experience working with government agencies such as U.S. Customs and Border Protection or similar
- Background in professional services, consulting, or advisory environments
- Experience building or improving operational processes in a growing practice
The US National pay rate range for this job position is $179,850-$340,970. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.
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