RESPONSIBILITIES- Implementation, support, and improvement of the Quality Management System (QMS) for this site.
- Maintain site metrics and communicate with business and quality leaders on site quality performance; review recommend areas for focus and attention
- Support QMS interfaces with other Manufacturing sites; this location is a remote support location for other sites
- Maintain and improve conformance to applicable Quality Standard requirements including ISO 9001, IATF 16949, AS9100 etc.
- Coordination of and participation in QMS audits by 3rd party Certification Bodies (CB); act as liaison between site team and CB
- Coordinate, maintain and improve internal audit program in compliance with Quality Standards and any relevant customer specific requirements
- Coordinate Management Review activities for Chesterfield and support of other manufacturing sites
- Conduct training on QMS procedures as required and maintain associated records
- Improve and maintain documented information control activities, including revision of the Quality Manual, development of document reviews, and control of related records
- Lead Corrective Action activities; monitor completion of assigned investigations and corrective actions; conduct verification of effectiveness
- Lead investigations on internal and 3rd party NCs; improve and maintain employee competence in problem solving
- Coordinate and track continual improvement projects; evaluate effectiveness to customer or business goals/impact
- Analyze data and trends in support of QMS processes and other site activities such as customer service, customer satisfaction, complaints, or quoting
- Support the Document Change Management process for the Chesterfield site
- Additional administrative responsibilities and support for other functions at the site as needed
REQUIREMENTS- Proficient knowledge of ISO 9001 (minimum), IATF 16949 and AS9100D desirable
- Good communication skills, both written and oral.
- Ability to maintain accuracy and attention to detail.
- Ability to work as an individual contributor or in a team environment.
- Experience performing Internal Audits
- Experience with CAPA systems
EDUCATION / EXPERIENCE- Bachelor's degree in a related field (Quality Mgmt., Operations, Manufacturing Mgmt., etc.)
- Minimum 7-10 years' experience working within and/or managing a QMS certified to ISO 9001:2015 (IATF 169949 desired)
- Lead or Internal Auditor certification for ISO 9001:2015 and/or IATF 16949:2016 (desired)
- Ability to understand relevant industry controls and requirements in support of manufacturing support processes to achieve and maintain compliance with relevant Standards
- Leadership and project management skills to drive improvement projects
- Root Cause/Corrective Action training and experience
- Proficiency in Microsoft Office applications and any other relevant systems for the management of documents, corrective actions, projects, etc.
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