The Sr. QHSE Manager is responsible for developing, managing, and executing all aspects of Quality, Health & Safety, and Environment (QHSE) across the organization. This role champions a culture of continuous improvement, compliance, and operational excellence, ensuring the highest standards for product quality, environmental stewardship, and workplace safety. The position also leads cross-functional teams, manages key certifications (ISO) from our vineyards to the shipment of our finished product and including our DTC business.
1. HEALTH & SAFETY - Lead safety committee, drive safety initiatives and Health and safety program for the company.
- Develop and maintain a cohesive Health & Safety training program for all employees, including new hire orientation.
- Ensure compliance with all safety requirements, company policies, and regulatory standards (OSHA, Cal OSHA).
- Lead ISO 45001 certification and manage the Integrated Management System (IMS) for safety.
- Conduct regular safety inspections, incident reporting, and contractor safety management.
- Foster a positive safety culture, encouraging open communication and proactive hazard reporting.
- Engage with MH safety community, share learnings and submit key initiatives.
- Ensure monthly/quarterly departmental inspections as outlined in company procedures of reporting.
- Develop the contractor safety management program and ensure all contractors understand and adhere to the program.
- Ensure proper management of site risks to ensure the successful achievement of site safety goals.
- Maintain accurate and timely documentation, to include proper records of all safety training.
- Respond to critical incidents and other events as required.
- Coordinate with key stakeholders on the CAPEX issuance process (preparation submission, progress, ...) for projects related to Health and Safety.
- Maintain relationships with vendors.
- Maintain safety standards with OSHA and Cal OSHA
2. QUALITY 2.1. QUALITY MANAGEMENT: - Collaboration with DCC team and external stakeholders: This involves supporting training, control, reports, and compliance, defining quality procedures, maintaining the quality system, recommending improvements, providing a quality roadmap, and implementing new certifications.
- Quality Management System (QMS) Development and Maintenance: Leading the development, implementation, and management of the organization's Integrated Management System (IMS) or QMS, ensuring compliance with ISO certifications (e.g., ISO 9001, ISO 45001, ISO 14001, ISO 50001).
- KPIs and Reporting: Improving, maintaining, and communicating quality KPIs and reports regularly, including monthly dashboards and providing insights to leadership
- Compliance and Auditing: Conducting regular audits of DCC quality systems, managing corrective and preventive action (CAPA) programs, ensuring system adherence to MH global practices, maintaining documentation, and updating a compliance database.
- Supplier Quality Management: Ensuring quality and regulatory aspects are covered in supplier selection, control, and monitoring, and reviewing improvement plans.
- Communication and Planning: Acting as the DCC point of contact for quality coordination teams.
2.2. QUALITY CONTROL:- Leadership and Support: Managing, mentoring, and supporting the Quality Supervisor and Technician.
- Complaint Investigation: Supporting/leading root cause/corrective action investigations for complaints.
- Audits: Leading audits of the Production process, suppliers, and 3PL suppliers.
- Inspections: Ensuring DG incoming inspection and FP inspections are performed on time, processing wine returns, and inspecting in-process and post-process packaged wines with prompt feedback to line operations.
- New Packaging and Specifications: Assisting in the design and trials of new packaging, determining inspection specifications, and setting up finished product quality standards.
- Specification Management: Ensuring finished product specifications are current and communicated to relevant personnel.
- Complaint Investigation: Investigating and responding to quality complaints.
2.3. CONTINUOUS IMPROVEMENT: - Process Improvement and Optimization: Driving continuous improvement initiatives to identify strategic and productivity enhancements.
- Lean Manufacturing: Taking a leadership role in the development and evolution of lean manufacturing knowledge and application.
- Process-Oriented Analysis: Developing process-oriented analysis and continuous improvement methodology, including 5S, Six Sigma, Lean Management.
ENVIRONMENTAL & ENERGY MANAGEMENT: - Lead environmental compliance and sustainability initiatives, including Napa Green Winery Certification and other relevant local certifications.
- Lead sustainability committee (Soils, Water, Packaging and Waste, H&S, Energy, Carbon footprint, CSR, Workplace wellness working streams)
- Develop and execute environmental projects to reduce waste, improve efficiency, and support company growth.
- Oversee ISO 14001 & 50001 certification processes and maintain compliance with all environmental regulations.
- Collect, evaluate and report environmental data performance via (e.g., Cascade Report, LVMH Environmental Report, annual Energy report and performance).
- Identify and implement investment opportunities to reduce environmental impact.
- Establish annual objectives for Environment and Energy.
- Foster an engaging sustainability culture to ensure all departments work to achieve environmental initiatives and continuously improve.
FINANCIALS & EXPENDITURE MANAGEMENT:BUDGET MANAGEMENT - Budget/LE's: Using the PMT plan as a basis provides a detailed annual expenditure and capital expenditure budget for QHSE initiatives. Provide all required strategic and investment summaries (which may change from year to year).
- In conjunction with the Winemaking Director and Operations Director developing and revising annually the 5-year quality management plan including operational and expenditure requirements.
- Work closely to identify cost efficiencies and waste reduction.
- Identify cost opportunities on a continual basis.
------------ TRANSVERSAL RESPONSIBILITIES ------------
PEOPLE AND CULTURE:Embrace the leadership responsibilities working to build a positive DCC culture - Exceptional leadership and team management skills.
- Lead, manage and develop technical skills of the team - identify development opportunities and a training plan for the team and coach towards new skill development.
- Contribute to a culture which embraces safety, quality, environment, cost saving opportunity and alignment to company goals as key values.
- Share knowledge amongst the DCC team and encourage a strong learning and development culture
- Strong strategic planning and organizational abilities.
- Excellent analytical and problem-solving skills, with a focus on root cause identification and corrective action.
- Superior communication and interpersonal skills, capable of collaborating effectively with cross-functional teams and external stakeholders.
- Ability to drive continuous improvement and foster a health & safety, quality-focused culture.
- Proficiency in quality metrics analysis and reporting
BENCHMARKING/BEST PRACTICE INITIATIVES:- Keep abreast of trends and technical changes in Quality,Health, Safety and Environmental benchmarks.
- Contribute to management team projects and Moet Hennessy wide initiatives as required.
- Benchmark methods used in the other Moet Hennessy Maison (Chandon wineries, MHCS, etc. and work to implement best-in-class procedures and processes.
RequirementsEducation: - Bachelor's degree in engineering, Quality Management, or a related technical field, with a Master's degree preferred but not required.
Languages: English required, French and Spanish preferred but not required.
Professional experience & know how: 7-10 years of quality and environmental experience in industry.
Winery experience is preferred. History of successful ISO management systems implementation. Management experience.
Technical & management skills: - Proven track record of developing and implementing successful QA strategies and managing quality systems.
- Strong understanding of quality methodologies, tools, and processes (e.g., Lean, Six Sigma, FMEA, SPC)
- In-depth knowledge of relevant ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001) and other industry-specific regulations.
- Knowledge of Product Quality Assurance analyses and methodology.
- Excellent organizational and communication skills.
- Strong understanding in the process of food items to include the application of dry goods materials to containers.
- Ability to work safely, including the proper use of protective equipment and proper handling of hazardous substances as specified in Domaine Chandon's Chemical Hygiene Plan.
- Working knowledge of MS Excel and Word.
- Ability to maintain a positive work atmosphere by behaving and communicating in a harmonious manner with co-workers and management.
Personal & interpersonal skills: Diplomacy, Integrity.
Core competencies: Results oriented, priority setting, problem solving, leadership, assertiveness, quality of contact, adaptability.
Secondary competencies: Creativity, Dealing with Ambiguity.
Benefits- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
