Co-operators

Senior Quality Assurance Analyst

Co-operators • $72K — $121K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Degree/diploma in IT or Computer Science plus 5+ years of systems testing experience.
  • Deep expertise in Property & Casualty (P&C) Insurance and Quality Assurance management.
  • Hands-on experience with Guidewire applications like PolicyCenter and BillingCenter.
  • Experience with automated testing to enhance efficiency.
  • Guidewire Cloud certification and ISTQB designation are strong assets.

Responsibilities

  • Create test strategies for projects.
  • Plan system and user acceptance testing.
  • Execute comprehensive testing according to established plans.
  • Coordinate problem resolution during testing phases with developers and analysts.
  • Maintain thorough test case documentation and record issues encountered.
  • Conduct walk-throughs of testing documentation for project clarity.
  • Verify implementations post-testing.
  • Analyze workflows in testing and recommend quality improvements.

Benefits

  • Training and development opportunities for career growth.
  • Flexible work options and paid time off for personal needs.
  • Holistic well-being programs focused on physical and mental health.
  • Paid volunteer days for community involvement.
  • Comprehensive total rewards package including retirement savings, health benefits, and employee assistance programs.
Full Job Description
Company: CGL
Department: IT-Solutions Delivery P/C
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: This role operates in English.
Additional Information: This role is currently vacant

The Opportunity:

Under direct supervision, the Sr Quality Assurance Analyst carries out established procedures to ensure programs/projects meet minimum company standards and end user requirements. Under general direction, the Senior Quality Assurance Analyst carries out procedures to ensure that IT products and services meet minimum organization standards and end-user requirements. The incumbent conducts thoroughly quality assurance tests software to ensure proper operation and freedom from defects. As the third level in the Quality Assurance job stream, the Senior Quality Assurance Analyst provides functional guidance to less experienced team members.

Technologies you have experience with:

  • Deep expertise in Property & Casualty (P&C) Insurance and proven leadership in Quality Assurance, including managing complex testing initiatives.
  • Hands-on experience with Guidewire applications such as PolicyCenter and BillingCenter.
  • Experience in leveraging or running automated testing as part of overall testing efforts to improve coverage and efficiency.
  • Experience implementing and working with AI-assisted testing tools.


How you will create impact:

  • Create test strategies for various projects.
  • Plan system and user acceptance testing.
  • Execute system and user acceptance testing according to plans.
  • Coordinate and manage resolution of problems encountered in testing for medium-to- large size projects, working with developers and analysts.
  • Create and maintain test case documentation, recording problems encountered during testing.
  • Conducting walk-throughs of testing documentation for medium-to-large projects.
  • Participate in verifications of implementations.
  • Perform workflow analysis of testing procedures and recommend quality improvements.


To join our team:

  • A degree or diploma in Information Technology or Computer Science, plus 5+ years of systems testing experience, or an equivalent combination of education and experience.
  • Solid understanding of insurance principles and practices.
  • Guidewire Cloud certification and ISTQB designation are strong assets.


How you will succeed:

  • You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
  • You have strong communication skills to clearly convey messages and explore diverse points of view.
  • You build trusting relationships and provide guidance to support the development of colleagues.


What you need to know:

  • You will travel occasionally.


What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.


Expected salary range $72,847 to $121,411

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

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Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

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