Extreme Networks, Inc.

Senior QA SW Engineer - Salem, NH(10302)

Extreme Networks, Inc.$110K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Hands-on experience with wired networking protocols like VLAN, IP, STP, TCP/UDP, VRRP, OSPF, and BGP
  • Solid understanding of network security concepts such as AAA, 802.1X, and Firewalls
  • Strong knowledge of network infrastructure services including DHCP, DNS, and SSH
  • Hands-on experience with cloud platforms like AWS, Azure, or GCP
  • Strong understanding of cloud-native systems and microservices architecture
  • Experience with containerization technologies such as Docker and Kubernetes
  • Proven expertise in triaging complex customer issues in production environments.

Responsibilities

  • Design and execute test plans for network systems and cloud applications
  • Collaborate with development teams to identify and resolve software defects
  • Utilize observability tools for performance monitoring and issue detection
  • Implement automation tools for debugging and log analysis
  • Conduct root cause analysis across networking and application layers
  • Guide the development of best practices in QA methodologies
  • Provide mentorship and training to junior QA engineers.

Benefits

  • Medical, dental, and vision insurance
  • Flexible work schedules and work-from-home opportunities
  • Paid time off, including open time off and statutory leave
  • Paid holidays in accordance with local practice
  • Retirement savings programs with matching contributions
  • Employee Stock Purchase Program for eligible employees
  • Tuition reimbursement for relevant courses.
Full Job Description
Position details

Title of position: Senior QA Software Engineer

Position type: Full time

Location: Salem, NH

Position reports to: Senior Manager of Software Systems Engineering

Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled.

Work authorization: Applicants must have legal authorization to work in the country where the role will be performed.

Required Skills & Experience:

  • Hands-on experience in wired networking protocols including VLAN, IP, STP, TCP/UDP, VRRP, OSPF, BGP, MPLS, IS-IS, SPBM

OR

Hands-on experience in Enterprise Wireless LAN testing and validation.
  • Solid understanding of network security concepts such as AAA (Authentication, Authorization, Accounting), 802.1X, VPN, Captive Portal, IPsec, and Firewalls.
  • Strong knowledge of network infrastructure services including DHCP, DNS, RADIUS, LDAP, SSH, and Certificate Authorities.
  • Hands-on experience with cloud platforms such as AWS, Azure, or GCP.
  • Strong understanding of cloud-native and distributed systems (microservices, APIs, service communication).
  • Experience with containerization and orchestration technologies such as Docker and Kubernetes.
  • Strong knowledge of cloud middleware like RabbitMQ & Kafka.
  • Proven expertise in triaging, reproducing, and resolving complex customer or field issues in large-scale or production environments.
    • Familiarity with observability tools (metrics, logging, tracing) such as Prometheus, Grafana, ELK, or Loki.
    • Strong root cause analysis (RCA) skills across networking, application, OS, and cloud layers.
    • Experience in building or using AI & automation tools for debugging, log analysis, and issue resolution.
    • Strong programming & debugging skills in Python, Java, or similar languages.


Good to have

  • Familiarity with traffic generation tools such as Ixia or Spirent.
  • Knowledge of virtualization technologies such as ESX and Hyper-V.
  • Good communication and collaboration skills to work across development, QA, SRE, and support teams.
  • Relevant certifications (CCNA, CWNA/CWSP, CompTIA Security+, or cloud certifications)


$110,000 - $120,000 a year
This role offers a market-competitive salary with an anticipated base compensation range of 120,000 to 140,000 USD. Actual compensation will depend on the selected candidate's experience, qualifications, skills, and work location. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay upon hire. This range is determined using objective, gender-neutral criteria based on skills, experience, responsibility, and working conditions. In addition to base pay, this role is eligible for a performance-based bonus and the full benefits package described below.

Benefits and total rewards:

Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:
  • Medical, dental, and vision insurance
  • Flexible work schedules and work-from-home opportunities where role permits
  • Paid time off, including open time off in eligible markets and statutory leave in all markets
  • Paid holidays in accordance with local practice
  • Retirement savings programs, including RRSP matching in Canada
  • Employee Stock Purchase Program, where eligible
  • Employee assistance program
  • Tuition reimbursement, where eligible

Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.

About Extreme Networks, Inc.

Extreme Networks of Santa Clara, Calif., founded in 1996, is a publicly listed company that designs, builds, and installs sophisticated Ethernet solutions that meet the toughest challenges in network connectivity and IP-based communications.

Extreme Networks Careers

Joining Extreme Networks presents an unparalleled opportunity to advance one's career at the forefront of innovation, leadership, and digital transformation. Extreme Networks, a leader in providing cutting-edge networking solutions, is actively seeking talented individuals to join its global team.

Explore Job Opportunities

Extreme Networks offers a variety of job opportunities that cater to a range of skills and experiences. Whether one is a seasoned professional or a recent graduate, Extreme Networks has a position that could be the perfect fit. From engineering to marketing, the company's expansive portfolio of roles ensures that every team member can find a path that aligns with their career aspirations.

Internship Programs

For those just starting their professional journey, Extreme Networks provides robust internship programs designed to foster growth, enhance skills, and immerse participants in the culture of innovation that the company champions. Internships at Extreme Networks are gateways to full-time employment and offer invaluable industry experience.

Culture and Benefits

Extreme Networks is committed to creating a workplace that values diversity, encourages innovation, and supports the professional growth of its team members. The company offers competitive benefits, including comprehensive health coverage, retirement plans, and wellness programs, all designed to support the well-being of its employees. The inclusive culture at Extreme Networks ensures that all team members feel valued and are given the opportunity to contribute meaningfully.

Professional Growth and Development

Career advancement is a cornerstone of employment at Extreme Networks. With access to cutting-edge technologies and a variety of professional development programs, employees are equipped to excel and innovate within their fields. Leadership training and diversity initiatives further enhance the professional environment, ensuring that all team members have the resources to succeed.

Networking and Innovation

At Extreme Networks, networking goes beyond technology—it’s about connecting people. Employees are encouraged to engage with one another through various networking events, fostering a community of collaboration and shared knowledge. This emphasis on teamwork bolsters innovation and drives the company’s success in the competitive tech industry.

Hiring Process

The hiring process at Extreme Networks is designed to be transparent and engaging. Candidates are encouraged to showcase their skills and experiences through detailed resumes and proactive interviews. The company looks for individuals who are curious, creative, and ready to contribute to a team that is driving technological advancements.

Join the Extreme Networks Team

Explore the career opportunities available at Extreme Networks today. Search open positions that match your skills and interests. Extreme Networks is looking for passionate, driven, and innovative team players.

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Learn more about Extreme Networks, Inc.
Size
2,441 employees
Market Cap
$2.4 billion
Industry
Net Income
-$77.4 million
5 Year Trend
+12.9%
Revenue
$902.9 million
NASDAQ

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