Sr. QA / SDET Manager
We are seeking a Sr. QA/SDET Manager to lead our quality engineering organization, owning test strategy across manual testing, automation, and application security testing while managing a globally distributed team across onsite, offshore, and nearshore locations.
Key Responsibilities
• Builds, leads, and mentors a QA/SDET organization spanning onsite, offshore, and nearshore team members and third-party vendor/partner resources.
• Defines and evolves the quality engineering strategy, test methodology, and QA maturity roadmap.
• Establishes test planning, entry/exit criteria, defect management, and release-readiness (go/no-go) processes.
• Owns the automation strategy and framework architecture across UI, API, and services layers, increasing automated regression coverage and reducing manual test effort.
• Oversees functional, regression, exploratory, UAT, and end-to-end manual testing across web, mobile, and backend/API systems.
• Owns or coordinates application security testing activities, including SAST, DAST, software composition analysis (SCA), and periodic penetration testing, in partnership with InfoSec.
• Drives quality metrics and reporting - test coverage, defect density/escape rate, automation ROI, and MTTR - for engineering and business leadership.
• Manages performance, career development, hiring, and staffing plans for direct reports and matrixed offshore/nearshore resources.
• Partners with Engineering, Product, DevOps, and InfoSec to align on release schedules, quality gates, and risk-acceptance decisions.
Who You Are
• The Global Team Leader: Builds trust and accountability across onsite, offshore, and nearshore teams, ensuring seamless follow-the-sun coverage and consistent quality outcomes.
• The Technical Expert: Maintains hands-on fluency in test automation frameworks and architecture, guiding SDETs and evaluating the right tools for the job.
• The Strategic Quality Partner: Translates business risk and release goals into clear test standards, metrics, and go/no-go criteria.
• The Cross-Functional Collaborator: Partners effectively with Engineering, Product, DevOps, and InfoSec to embed quality and security throughout the SDLC.
Qualifications
• Experience:
o 8+ years of experience in software quality assurance/engineering, including both manual testing and test automation, with 5+ years directly managing QA/SDET teams.
o Experience managing globally distributed teams across onsite, offshore, and nearshore models, including matrixed and third-party vendor/outsourced resources.
o Experience in financial services, lending, or fintech environments preferred, with familiarity with relevant regulatory and compliance considerations.
• Education:
o Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
o QA/testing certifications such as ISTQB (Foundation/Advanced) or Certified Agile Tester are a plus.
• Skills & Abilities:
o Hands-on experience designing and building test automation frameworks (e.g., Selenium, Cypress, Playwright, Appium, RestAssured, or similar) for web, API, and/or mobile testing.
o Strong understanding of QA methodologies, Agile/Scrum SDLC practices, and CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps).
o Experience with test management and defect tracking tools (e.g., JIRA, Zephyr, TestRail, qTest, Azure Test Plans).
o Experience with performance/load testing tools (e.g., JMeter, k6, Gatling).
o Proven experience managing vendor/outsourcing relationships for offshore/nearshore QA delivery.
o Excellent communication, stakeholder management, and cross-time-zone collaboration skills.
Location & Work Schedule
• Location: This role is based in our Tempe, AZ office and leads a globally distributed QA/SDET team across onsite, offshore, and nearshore locations. We are open to considering candidates located near Coppell, TX and Chadds Ford, PA.
• Schedule: Standard business hours with flexibility required to coordinate across global time zones and support release schedules as business needs dictate.
Why Join Us?
This is an exciting opportunity to join a company with a strong foundation that is actively investing in technology, talent, and growth. You'll play a critical role in building and scaling our quality engineering organization, shaping how we test, automate, and secure the software that powers our dealer and borrower relationships all while accelerating your own career in fintech leadership.
