The Senior Property Manager is responsible for managing the performance of existing investments against the business plan. This is a management role that will directly and indirectly supervise individuals, building staff, operations, and coordinate their various functions. Primary responsibilities include ensuring client facilities generate a satisfactory cash flow, the property is maintained in accordance with client standards and requirements, and customer satisfaction.
The position is required to work in-office at least 5-days a week.The Job Essentials Has primary responsibility for the day-to-day operation of a BKM Management Office as well as the properties served by said Management Office to ensure that all site operations are following established policies and procedures. Also responsible for managing and mentoring the property management staff in the office.
Leasing Duties:
- Assist local leasing team as necessary to negotiate both new leases and lease renewals within corporate guidelines
- Oversee the lease execution process for new leases and renewals
- Review lease abstracts
- Coordinate the review of leases with asset management.
- Work with the local leasing team and the brokerage community to provide support as necessary to ensure successful leasing.
Property Management Duties:
- Provide first-class customer service to meet tenant needs and coordinate as needed to resolve problems.
- Respond to tenant work orders and ensure they are completed timely
- Create/prepare appropriate scopes of work for vendor bidding process and prepare vendor contracts
- Manage vendors to ensure they are performing to BKM standards
- Read and understand all tenant leases
- Review Certificates of Insurance for all vendors and tenants and make sure they are current and match the insurance requirements detailed in the vendor contract and lease.
- Regularly inspect vacant units to make sure they are clean and show well to prospective tenants
- Set up and ensure accuracy of job codes and capital contracts in Yardi for unit rollovers and other property management driven capital projects
- Oversee completion of tenant improvements consistent with local codes and in compliance with leases and work letter agreements to ensure owner and tenant acceptance, timely completion, occupancy and rent commencement. Make sure capital jobs are closed out properly in Yardi.
- Review and approve property invoices in AVID
- Review and complete all tasks assigned in ASANA
- Prepare and/or review A/R and collections and monthly reports detailing collections efforts including recommendations regarding any legal proceedings/evictions that may be necessary
- Prepare and submit monthly operating expense variance report
- Review and submit monthly Commercial Billing Report to ensure monthly rent billings are correct
- Prepare and/or review annual budgets and establish operating expense estimates for tenants. Send letters to tenants explaining operating expense estimates
- Prepare and/or review annual CAM reconciliations and letters to tenants explaining said reconciliations
- Work closely with asset management, leasing teams, and BKM construction teams to support their efforts
- Oversee completion of unit rollover tenant improvements consistent with local codes and in compliance with leases and work letter agreements to ensure owner and tenant acceptance, timely completion, occupancy and rent commencement.
- Control operating cost, capital expenditures, and general and administrative costs.
Leadership Duties:
- Lead by example to create a positive environment while embracing the company's brand and culture.
- Provide training, coaching, recognition, performance management and career development to staff
- Prepare annual performance appraisals and development plans to discuss with staff
The Qualifiers - Bachelor's degree in real estate or other business discipline preferred.
- Minimum ten years of related property management and leasing experience.
- Current Real Estate License
- PM Permit Required
- Ability to respond to many emails and/or phone requests that may arrive during the day, during the evening, or over the weekend.
- Ability to collaboratively work in a dynamic team environment.
- Solid analytical skills (Excel)
- General understanding and competence in the use of Yardi.
- Strong written and verbal communication skills
- Ability to work well with deadlines
- Strong organizational skills
- Champion the use of AI and emerging technologies to improve process efficiency.
The Perks- Competitive Pay + Bonus
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Pet Insurance, etc.
- Paid Time Off
- 401k Plan + Matching
- Professional Development Resources
- Fun Work Vibe (team-building events, company training opportunities, and much more)
