Senior Project Manager

Webhelp$92K — $94K *
Omaha, NE 68179In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of project management or program management experience
  • Expertise in Agile, Scrum, Waterfall, and hybrid methodologies
  • Strong stakeholder management and executive communication skills
  • Proficiency in project management tools (Asana, Jira, Azure DevOps, Microsoft Project)
  • Experience in managing project dependencies, risks, timelines, and budgets
  • Strong facilitation skills for governance meetings and project reviews
  • Experience in change management and organizational readiness initiatives

Responsibilities

  • Lead and manage multiple projects concurrently across business and technology teams
  • Utilize Agile and Waterfall methodologies to deliver successful projects
  • Engage with senior stakeholders to align project priorities and outcomes
  • Facilitate project steering committees and status reporting
  • Oversee project scopes, schedules, and risks to ensure accountability
  • Coordinate efforts among cross-functional teams and external vendors
  • Develop integrated roadmaps and portfolio plans to guide project execution

Benefits

  • Medical, dental, and vision insurance
  • Comprehensive employee assistance program
  • 401(k) retirement plan
  • Paid time off and holidays
  • Paid learning days
Full Job Description

Job Title:

Senior Project Manager

Job Description

Senior Project Manager

Location: Omaha, NE (Onsite - 5 days a week)

We’re looking for a results-driven Project Manager / Program Manager who thrives in fast-paced, complex environments and knows how to turn strategy into execution. In this role, you will lead multiple concurrent initiatives across business and technology teams, driving alignment, visibility, and measurable outcomes while ensuring delivery excellence across a range of methodologies, stakeholders, and priorities.

Responsibilities

  • Lead multiple initiatives simultaneously, driving execution, accountability, and results across business teams, technology teams, and project workstreams.
  • Manage end-to-end project and program delivery using Agile, Scrum, Waterfall, and hybrid methodologies based on business needs and delivery context.
  • Partner with senior stakeholders and executive leaders to align on priorities, timelines, risks, dependencies, and business outcomes.
  • Facilitate steering committees, project reviews, governance forums, and status reporting with clarity, confidence, and actionable insight.
  • Oversee project scope, schedules, budgets, risks, issues, dependencies, and resource plans across multiple concurrent efforts.
  • Coordinate cross-functional teams, including business stakeholders, technical teams, vendors, and external partners, to ensure seamless collaboration and delivery.
  • Develop and maintain integrated roadmaps, portfolio plans, and resource forecasts to support strategic planning and execution.
  • Use project management tools such as Asana, Jira, Azure DevOps, and Microsoft Project to track delivery progress, manage workflows, and improve transparency.
  • Drive proactive risk identification, mitigation planning, escalation management, and decision-making throughout the project lifecycle.
  • Support change management and organizational readiness activities to help teams successfully adopt new processes, tools, and ways of working.
  • Establish strong delivery governance, monitor performance indicators, and communicate progress, challenges, and recommendations to leadership.
  • Promote continuous improvement in project execution, team collaboration, and operational effectiveness.

Qualifications

  • Proven experience managing multiple initiatives at once and driving results across business teams and projects.
  • Expertise in Agile, Scrum, Waterfall, and hybrid delivery methodologies.
  • Strong stakeholder management skills with the ability to build trust and communicate effectively with executive audiences.
  • Strong facilitation skills for steering committees, project reviews, governance meetings, and status reporting.
  • Demonstrated experience managing multiple concurrent projects, including dependencies, risks, timelines, and budgets.
  • Experience leading cross-functional teams across business, technology, vendors, and external partners.
  • Proficiency with project management tools such as Asana, Jira, Azure DevOps, or Microsoft Project.
  • Experience with portfolio management, roadmap development, and resource planning.
  • Experience supporting change management and organizational readiness initiatives.
  • Strong organizational, problem-solving, and decision-making skills with a high level of ownership and follow-through.
  • Ability to work with urgency, adapt to changing priorities, and maintain focus in a dynamic environment.

The base salary for this position is $ 92,250 to $ 94,356 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 07/24/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

#LI-Onsite
#Omaha
#Nebraska

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Full time


Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

About Webhelp

Webhelp Careers

Joining Webhelp presents a prime opportunity to be part of a diverse team of professionals, where innovation and leadership in the customer experience industry are redefined daily. Webhelp stands as a beacon of growth and professional development, offering a plethora of job opportunities across various sectors.

Work You’ll Do

At Webhelp, the focus is on empowering employees to master their career paths with robust support systems and resources. The company fosters a culture where skill development and leadership are paramount, ensuring that every team member can thrive in their chosen career trajectory.

Explore Job Opportunities and Growth

Webhelp is dedicated to providing a dynamic work environment with ample opportunities for professional growth through job positions in multiple disciplines. Whether looking for an entry-level position or a more senior role, Webhelp offers a path that caters to diverse career aspirations and skills.

Internship Programs

Start with a solid foundation through Webhelp’s internship programs. These positions are designed to offer real-world experience in a nurturing environment, preparing interns for full-time employment with hands-on learning and networking opportunities.

Innovative Work Environment

Innovation is at the core of Webhelp’s operations, driving the company to stay ahead in providing cutting-edge solutions for customer engagement and support. Employees at Webhelp are encouraged to bring fresh ideas to the table, fostering an environment where creativity and innovation are rewarded.

Diversity and Inclusion

Webhelp is committed to creating a workplace that reflects the diversity of the communities it serves. The company’s diversity training ensures that all employees feel valued and understood, contributing to a richer, more inclusive workplace.

Benefits and Culture

The benefits at Webhelp go beyond traditional employment perks. Employees enjoy a supportive and inclusive culture, comprehensive health benefits, and programs designed to promote work-life balance. This supportive environment ensures that every team member’s well-being is a priority.

Leadership and Professional Development

Leadership at Webhelp is about inspiring and facilitating growth. With access to cutting-edge training and development programs, employees are equipped to take on leadership roles, driving the company and their careers forward.

Career Advancement

Webhelp believes in nurturing talent from within. Career advancement is a key focus, with numerous employees rising through the ranks to take on more significant challenges and leadership roles. The company supports career progression through continuous learning and development opportunities.

Join the Team

Webhelp is continuously hiring, searching for passionate, curious, and innovative team players. Explore open positions that match your skills and interests on the Webhelp careers page.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights from Webhelp professionals. These resources are invaluable for those looking to enhance their career trajectory and stay ahead in the competitive job market.

Networking and Professional Growth

At Webhelp, networking doesn’t just enhance professional growth; it’s essential to the innovative and collaborative culture. Employees are encouraged to connect, share, and leverage collective knowledge to drive personal and company success.

Prepare for Your Interview

When preparing for an interview at Webhelp, ensure your resume highlights relevant experience and skills that align with the position you are applying for. The interview process not only assesses fit but also embraces potential, looking for individuals who can contribute to and grow with the team.

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