Position Purpose
ResiPro is seeking a high-energy, field-centric Senior Project Manager to lead our specialized residential renovation operations across North Carolina. This role is built for a dynamic leader who excels at managing people, processes, and high-volume field execution. You will directly oversee a team of Project Managers, serving as the operational anchor for the Raleigh, Charlotte, and Greensboro/Winston-Salem markets. In addition to team leadership, you will stay directly engaged in field execution-performing occupied property inspections, conducting quality control, writing scope estimates, and running projects alongside your team to uphold quality, timeline, and profitability standards.
Note: This role requires up to 50% travel across our Raleigh, Charlotte, and Greensboro/Winston-Salem market footprint.
Key Responsibilities
1. Market Leadership & Team Development
• Direct the day-to-day field activities of a team of Project Managers across the Raleigh, Charlotte, and Greensboro/Winston-Salem markets.
• Determine market staffing needs, supervise the hiring process, and assign new projects to PMs based on workload, location, and volume.
• Set monthly performance goals, conduct field job walks alongside your team, and lead regular meetings to review metrics, address issues, and set market direction.
• Mentor and professionally develop your team, scheduling ongoing training to ensure PMs are fluent in ResiPro's technology, systems, and procedures.
2. Field Operations & Direct Execution
• Perform occupied property inspections, write comprehensive scope estimates, and directly manage assigned renovation projects alongside your team.
• Monitor project progress during pre-construction and active renovation to assure expectations are met concerning safety, quality, timelines, and profitability.
• Maintain strict oversight of project budgets and aggressively manage Change Orders (COs) to prevent margin erosion.
• Ensure PMs are visiting properties as required, providing accurate updates in the system, and driving their projects to completion.
• Step in to troubleshoot and actively resolve complex problems encountered during the scoping and construction phases.
3. Quality Control & Vendor Management
• Directly conduct quality control inspections on homes to ensure strict enforcement of life-safety, building code, and workmanship standards.
• Work closely with the recruiting team to assure they are fulfilling market labor demands and effectively assigning new subcontractors to PMs based on regional needs.
• Identify, track, and address subcontractor defects, performance issues, or bottlenecks in the field.
• Identify internal system inefficiencies and make strategic recommendations to executive management via weekly and monthly reporting.
The Ideal Candidate
• Field-First Leader: You lead from the front. You thrive on job sites and understand that the best way to manage a construction team is to be visible and active in the field.
• Targeted Regional Travel: You are highly organized, manage your own schedule efficiently, and are comfortable with up to 50% travel focused strictly within our core NC markets (Raleigh, Charlotte, and Greensboro/Winston-Salem).
• Hands-On Quality & Execution: You lead by example-personally performing occupied inspections, conducting thorough quality control walks, drafting estimates, and running projects beside your team.
• Strategic & Detail-Oriented: You have an eagle eye for field defects and non-compliance, paired with the financial acumen to manage regional budgets, review Excel reports, and track profitability metrics.
Job Requirements
• 5+ years of strong experience in residential construction management, quality control, occupied home inspections, or high-volume scattered-site rehabs.
• 2+ years of direct management experience leading teams of project managers or superintendents.
• Travel: Ability to travel up to 50% of the time between assigned NC markets (Raleigh, Charlotte, and Greensboro/Winston-Salem).
• Licensure: Active Residential Contractor License or General Contractor License (North Carolina or reciprocal state) is a strong plus.
• Solid financial and administrative skills, including proficiency in Microsoft Excel and cloud-based project management software.
• Extensive "Multi-Trade" knowledge with a solid understanding of local building codes, life-safety requirements, and permitting processes.
• College degree in Construction Management, Business, or a related field (preferred).
• Valid Driver's License and reliable transportation.
IND1