Senior Project Manager - Key Accounts

📍 Milwaukee, WI | Hybrid | Project Management | Full-Time | Exempt

As the Senior Project Manager - Key Accounts, you'll lead our Project Management team while overseeing the successful execution of strategic customer programs from concept through commercialization.

You'll provide leadership to Project Managers while serving as the primary operational partner for a Key Account business, ensuring customer requirements are translated into executable business plans through close collaboration with Engineering, Design, Manufacturing, Supply Chain, Finance, Quality, Customer Service, and Sales.

This is an outstanding opportunity for an experienced people leader who enjoys driving customer success while building high-performing teams.

💡 What You'll Do

• Lead, coach, mentor, and develop a team of Project Managers through performance management, coaching, and succession planning.
• Manage team workload, resource planning, project assignments, and customer priorities.
• Lead strategic customer programs from concept through production, launch, installation, commercialization, and lifecycle support.
• Coordinate cross-functional activities between Engineering, Design, Manufacturing, Supply Chain, Purchasing, Quality, Logistics, Finance, and Sales.
• Manage new product development initiatives, engineering changes, commercialization efforts, and customer implementation plans.
• Facilitate customer meetings, executive reviews, and project planning sessions while communicating project status and risks.
• Monitor project performance, customer satisfaction, budgets, timelines, and operational KPIs.
• Support forecasting, pricing, costing, and planning activities in partnership with Finance and Operations.
• Establish standardized project management methodologies, documentation, and best practices across the organization.
• Identify project risks and develop mitigation strategies to ensure successful execution.
• Support business growth initiatives by participating in customer presentations, new business opportunities, and strategic planning.

• What You'll Need to Succeed

• Bachelor's degree in Business Administration, Engineering, Operations Management, Supply Chain, Project Management, or a related field.
• Seven (7) or more years of progressive Project Management, Program Management, or Operations experience within manufacturing.
• Minimum three (3) years of leadership experience managing professional employees.
• Experience leading complex cross-functional customer programs.
• Strong understanding of manufacturing operations, product development, and commercialization.
• Experience with ERP systems, CRM platforms, Microsoft Office Suite, and project management software.
• PMP certification is preferred.
• Excellent leadership, organizational, communication, presentation, and relationship-building skills.
• Strong analytical and problem-solving capabilities with demonstrated business acumen.
• Ability to influence cross-functional teams while building strong internal and external partnerships.
• Periodic travel to customer locations and company facilities.

💲 Pay & Benefits

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, 401(k) with company match, paid time off, mental health resources, volunteer days, and more.

🏥 Wellness & Benefits

We offer more than just a paycheck - our benefits are designed to support your well-being at work and beyond:

• Health Coverage - Comprehensive Medical, Dental, and Vision plans
• Wellness Program - Tools and resources to help you stay healthy and energized
• Mental Health Support - Confidential resources and support services
• Time Off to Recharge - Generous PTO, 11 paid holidays, and flex time
• Community Impact - 2 paid Volunteer Days to support causes that matter to you
• Financial Protection - Company-paid Short- and Long-Term Disability and Life Insurance
• 401(k) Program - Available to all employees

🔎 Pre-Hire Processes

At Elkay Interior Systems, the safety and integrity of our workplace are top priorities. All job offers are contingent upon the successful completion of pre-employment checks, including a background screening, drug test, and reference verification.

📌 Notice to Staffing Agencies

Elkay Interior Systems does not accept unsolicited resumes or applications from third-party staffing or recruiting agencies. Any resume submitted to any EIS employee without a signed vendor agreement in place will be considered the sole property of Elkay Interior Systems. We will treat such submissions as direct applications, with no obligation to pay referral or placement fees of any kind.