About the Role
The Senior Project Manager reports to the Director of Delivery Services and is responsible for delivering business initiatives to enhance H&R Block's financial service offering to clients.
The role will oversee and manage largescale IT projects throughout their entire lifecycle, including developing project plans, defining project scope and objectives, creating a timeline and resource allocation plan, managing project budgets, monitoring progress, and identifying and mitigating risks.
The Senior Project Manager works closely with cross-functional teams, including relevant parties from various departments and is responsible for facilitating communication, coordinating efforts, and aligning priorities to ensure project goals are met.
This is a 22 month term position that is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.Key Areas of Responsibility:- Works with relevant parties to define and document the project's scope, goals, deliverables, risks, constraints, success criteria, and estimated resource requirements.
- Creates, oversees, and shares detailed project plans, including metrics, staffing, schedules, and budgets.
- Conducts regular project status meetings with relevant parties and Steering Committee meetings, gathering feedback and addressing challenges.
- Collaborates with cross-functional teams to ensure smooth project rollout with strong adoption by the business.
- Coordinates activities between internal and external delivery teams and relevant parties to manage vendor engagement.
- Provides clear guidance to the project team and resolves conflicts.
- Coordinates efforts with other project managers leading interdependent projects or projects sharing resources.
- Provides post-implementation support as needed.
Required Qualifications
- Post-secondary education and 10 years of experience in project management, or a relevant combination of education and experience.
- Proven track record of leading financial systems projects; experience with Dynamics 365 Business Central is an asset
- Possession of PMP Certification an asset.
- Experience in the Financial Services or Retail industries an asset.
- Experience with leading and overseeing the successful implementation of ERP systems is a strong asset.
- Ability to develop and maintain positive relationships and cross collaboration between cross-functional teams.
- Proven experience in project planning and execution of large and complex projects.
- Strong decision-making and analytical skills to assess project performance and make data driven decisions.
Preferred Qualifications
- Exceptional organizational and time management abilities.
- Business-minded thinking and ability to align projects with corporate objectives.
- Excellent problem-solving and analytical skills.
- Proficient in identifying, assessing, and mitigating risk.
- Demonstrates exceptional strategic thinking ability by analyzing complex situations, anticipating future trends developing innovative solutions.
- In-depth knowledge of project management methodologies and best practices.
- Strong leadership skills to guide and motivate project teams.
- Aptitude for analyzing business processes and recommending improvements.
- Strong verbal and written English communication skills, French communication skills an asset.
