HTC Global Services

Senior Program & Project Management Associate (Jira & SharePoint)

HTC Global Services • $90K — $120K *
Dearborn, MI 48126In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 6+ years of IT experience needed.
  • At least 2 years in Program Management.
  • Proven expertise in Project Management methods.
  • Background in Integrated Business Planning preferred.
  • Familiarity with PMO environments necessary.
  • Proficient with Jira and Microsoft SharePoint.

Responsibilities

  • Manage timelines, dependencies, and RAID logs for programs.
  • Support project governance and reporting tasks.
  • Facilitate Program Increment Planning and roadmap execution.
  • Align program goals with business strategies through planning.
  • Identify and address cross-functional risks and issues proactively.
  • Assist in all stages of product development from concept to launch.
  • Build and manage dashboards and reports in Jira and Power BI.

Benefits

  • Hybrid work arrangement available.
  • Opportunities for professional development and growth.
  • Collaborative work environment across multiple teams.
  • Access to advanced tools and resources for project management.
  • Engagement in critical business initiatives and innovative projects.
Full Job Description
Job Title

Senior Program & Project Management Associate (Jira & SharePoint)

Overview

We are seeking a Senior Program & Project Management Associate to support program and project coordination across multiple teams. This role focuses on program governance, reporting, planning, process documentation, collaboration, and dashboard reporting while supporting cross-functional initiatives throughout the product development lifecycle.

Key Responsibilities
  • Manage program-level activities, timelines, dependencies, and RAID logs.
  • Support multiple projects through governance and reporting.
  • Facilitate Program Increment (PI) Planning, demand planning, and roadmap execution.
  • Support strategic planning and alignment of program goals with business objectives.
  • Identify and proactively address cross-functional risks, issues, and dependencies.
  • Support the product development lifecycle from concept through design, engineering, manufacturing, and launch.
  • Facilitate or support Program Increment (PI) Planning sessions.
  • Coordinate with Release Train Engineers (RTEs) and Scrum Masters within a SAFe environment.
  • Track PI objectives, capacity planning, and dependency mapping across teams.
  • Build and maintain Jira dashboards, boards, and workflows.
  • Create custom Jira filters and JQL queries for sprint, epic, and release tracking.
  • Develop process flow diagrams using Visio, Lucidchart, or draw.io.
  • Document Standard Operating Procedures (SOPs), RACI charts, and governance processes.
  • Build and maintain SharePoint sites for document management and team collaboration.
  • Manage SharePoint permissions, document libraries, and basic Power Automate workflows.
  • Develop Power BI dashboards for program health, KPIs, burn-down, and burn-up reporting.
  • Extract and analyze data from Jira and other sources to support executive reporting.

Required Qualifications
  • Bachelor's degree.
  • Minimum of 6 years of IT experience.
  • Minimum of 2 years of Program Management experience.
  • Expertise in Project Management.
  • Experience with Integrated Business Planning.
  • Experience working within a PMO environment.
  • Experience using Jira.
  • Experience with Microsoft SharePoint.

#LI-Hybrid #LI-RM1

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Information Technology
Founded
1990
NASDAQ
HTCKF
* Ladders Estimates

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