Senior Program Manager

OnPay

$120K — $160K *
US-AnywhereRemote in Atlanta, GA
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in technology program/project management, with 3+ years as a Senior Program Manager in SaaS environments.
  • Proven history of creating program management frameworks and reporting processes.
  • Bachelor's degree or equivalent practical experience; certifications like PMI-ACP or PMP are preferred.
  • Expertise in Agile methodologies and software development lifecycles.
  • Exceptional communication skills for cross-functional stakeholder management.
  • Ability to thrive in fast-paced settings, establishing order from ambiguity.

Responsibilities

  • Lead planning and execution of large-scale product initiatives aligned with business objectives.
  • Establish and refine scalable governance models and program management structures.
  • Orchestrate GTM project plans across multiple functions to ensure readiness.
  • Identify and manage cross-stream dependencies and delivery risks.
  • Provide transparent status reporting and manage stakeholders' expectations.
  • Foster accountability and collaboration across Engineering, Product, and Business teams.
  • Mentor team leads on program delivery best practices and lead optimization retrospectives.

Benefits

  • Remote work flexibility across the U.S., or option to join the Atlanta HQ team.
  • Comprehensive benefits package including 4 weeks PTO and paid holidays.
  • Medical, dental, and vision insurance, along with life and disability benefits.
  • 401(k) plan with company match to support retirement savings.
  • Participate in the growth culture of a rapidly scaling company.
Full Job Description


The Role

Are you an experienced program leader with a passion for bringing structure to complex initiatives and orchestrating seamless cross-functional delivery? As a Senior Program Manager, you will serve as the connective tissue that aligns product strategy, engineering delivery, go-to-market execution, and executive stakeholders across the company. This is a high-visibility, hands-on role, reporting to the Sr. Director of Product Management, responsible for establishing program management frameworks, managing interdependencies, and driving accountability for high-priority initiatives. You will define scalable program management capabilities, facilitate GTM launch readiness across Sales, Marketing, and Operations, and serve as an operational leader focused on predictable, high-quality execution.

What You'll Do
  • Strategic Program Execution & Roadmap Alignment: Lead cross-functional planning and execution for large-scale product initiatives, aligning multi-team execution roadmaps directly with strategic business objectives and release milestones.
  • Program Governance & Process Infrastructure: Establish, document, and continuously refine scalable program management structures, governance models, standardized templates, and delivery frameworks across the product and engineering organization.
  • Cross-Functional GTM Launch Orchestration: Orchestrate end-to-end Go-to-Market (GTM) project plans across Sales, Marketing, Support, and Operations, facilitating launch readiness reviews and post-release operational evaluations.
  • Dependency Management & Risk Mitigation: Identify, map, and actively manage complex cross-stream dependencies, system constraints, and delivery risks, proactively implementing mitigation plans to keep critical path milestones on schedule.
  • Executive Communication & Stakeholder Alignment: Define and maintain transparent status reporting, program dashboards, and executive updates while managing stakeholder expectations on scope changes, trade-offs, and risk logs.
  • Cross-Departmental Accountability: Build alignment and foster a culture of accountability across Engineering, Product, Design, and Business teams, ensuring clear ownership and follow-through on delivery commitments.
  • Framework Mentorship & Continuous Improvement: Elevate the broader team by mentoring Product Owners and team leads on program delivery best practices, driving retrospectives to continuously optimize cross-departmental delivery workflows.

What You Bring
  • End-to-End Delivery Ownership: Proven ability to orchestrate multi-team SaaS software programs and complex product launches in fast-moving environments.
  • Process Architecture & Governance: Strong track record of designing, building, and scaling program management structures, reporting frameworks, and risk management models from scratch or low maturity.
  • Cross-Functional Stakeholder Navigation: Exceptional interpersonal and communication skills with a demonstrated ability to hold cross-functional partners accountable and present clearly to executive leadership.
  • Agile Execution & Technical Fluency: Deep understanding of software development lifecycles (SDLC) and practical Agile delivery methods (Scrum, Kanban) with the ability to navigate technical dependencies with Engineering.
  • High Autonomy & Structure Creation: Ability to bring order and clarity to ambiguous, fast-paced environments, prioritizing effectively across competing organizational priorities.
  • Data-Driven & Tooling Mastery: Highly proficient with modern work management, roadmap, and collaboration platforms (Atlassian Jira, Confluence, Asana, Miro, Figma).
Education and Experience
  • Minimum of 7+ years of technology program/project management experience required, with at least 3+ years in a Senior Program Manager role leading multi-team software execution and GTM launches in a SaaS environment.
  • Proven experience establishing program frameworks, cross-functional status reporting, and launch readiness processes.
  • Bachelor's degree or equivalent practical experience strongly preferred.
  • PMI-ACP, PMP, CSM, CSPO, or equivalent project/agile management certifications preferred.

  • Momentum that matters: We're backed by over $100MM in new funding and scaling rapidly.
  • Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support.
  • Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta's Ponce City Market if you reside in the Atlanta metro area.
  • Competitive compensation: Base salary + bonus + stock options = real upside for high performers.
  • Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.
  • Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers.
  • Client-first ethos: OnPay is built on a culture of transparency and service - from our transparent pricing to our commitment to making small business simpler.

Location & Compensation
  • Remote (U.S.) | Atlanta HQ Optional
  • Compensation includes a base salary range of $120k - $160k. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com

Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email

Department Product Locations Atlanta Remote status Fully Remote

Similar Jobs

More Jobs at OnPay

  • Senior Program Manager
    $120K — $160K *
    Atlanta, GA 30308 (Fulton County)
    Enterprise Technology
    In-Person
  • Senior Program Manager
    $120K — $160K *
    Remote
    Enterprise Technology
    Remote in Atlanta, GA
  • Senior Product Owner
    $105K — $140K *
    Atlanta, GA 30349 (Fulton County)
    Information Technology
    In-Person
  • Senior Product Manager
    $145K — $190K *
    Atlanta, GA 30349 (Fulton County)
    Finance & Insurance
    In-Person
  • Senior Product Owner
    $105K — $140K *
    Atlanta, GA 30349 (Fulton County)
    Enterprise Technology
    In-Person

More Enterprise Technology Jobs

Find similar Senior Program Manager jobs: