Overview
Job Title: Senior Program Manager
Location: Hybrid - San Ramon
HOURLY RANGE: $81.25- $107.21
Summary of Position:This Senior Program Manager role supports enterprise project execution and executive operating rhythem standard work, including operating reviews, metric governance, and target-setting processes. The role partners closely with cross-functional leaders across Engineering, Planning & Strategy, Operations, and Data teams to drive alignment, accountability, and high-quality performance insights.
The Senior role leads execution of enterprise initiatives, driving progress across stakeholders with guidance from expert SMEs and leadership.
Responsibilities
- Lead coordination and execution of enterprise operating reviews (weekly, monthly, quarterly), ensuring alignment to standardized processes, timelines, and outputs
- Support the development, governance, and continuous improvement of enterprise KPIs, including definitions, methodologies, and performance narratives
- Partner with functional leaders to support annual target setting, including alignment to executive goals and performance frameworks
- Manage cross-functional deliverables tied to enterprise initiatives and executive reporting cadences
- Review and quality-assure executive-level metric submissions, ensuring accuracy, consistency, and alignment to enterprise standards
- Facilitate cross-functional discussions to resolve data gaps, performance variances, and metric ambiguity
- Develop executive-ready materials (scorecards, summaries, performance insights) that enable decision-making and performance transparency
- Drive consistency in reporting by aligning outputs to a "single voice" across functions
- Build and maintain stakeholder alignment by clearly communicating expectations, timelines, and roles
- Lead execution of enterprise projects and initiatives related to KPI governance, operating reviews, and target-setting processes
- Own tracking and delivery of key milestones across cross-functional stakeholders, ensuring accountability to timelines and deliverables
- Apply structured problem solving to identify drivers of performance and support development of corrective actions
- Facilitate effective cross-functional and executive meetings to drive alignment, decisions, and issue resolution
- Translate complex performance data into clear, concise, executive-ready insights
- Perform quality assurance on enterprise deliverables, including reconciliation of data and narratives for consistency
- Escalate risks and remove barriers to ensure delivery against committed timelines
- Ensure deliverables align to established enterprise standards, processes, and reporting expectations
- Identify and drive process improvements to enhance efficiency, data quality, and reporting effectiveness
Qualifications
Required Qualifications- Bachelor's degree or equivalent experience
- 6 years of related experience or equivalent
Desired Qualifications- Experience supporting executive operating reviews, KPI governance, or enterprise performance management
- Strong cross-functional leadership and stakeholder management skills
- Ability to synthesize complex data into clear, actionable insights
- PMP or CAPM Certification (preferred)
- Travel may be required.
Benefits: Full-time employees are eligible to participate in our benefit plan which includes the following:
- 401(k) Plan
- Employee Stock Purchase Plan
- Health, Dental, & Vision Insurance
- Voluntary Life Insurance
- Voluntary Short Term & Long-Term Disability
- Paid time off
