Senior Program Director

Leidos Holding$154K — $278K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 12+ years of relevant experience, including 10+ years in operational strategy and customer engagement.
  • Expertise in driving IT innovation and thought leadership.
  • Proven track record of delivering exceptional customer experience in IT services.
  • Experience managing within diverse, geographically dispersed environments.
  • Ability to build trusted relationships across organizations and stakeholders.
  • Strong ethical standards and leadership in fostering a positive workplace culture.

Responsibilities

  • Drive execution of a multi-million dollar IT service delivery program.
  • Strategically partner with stakeholders to implement ITIL best practices.
  • Enable information sharing for transparent decision-making across the enterprise.
  • Act as the primary customer liaison to enhance collaboration and service effectiveness.
  • Lead day-to-day operations ensuring adherence to contract requirements and optimal resource usage.
  • Manage project baselines and develop strategies to address issues and risks.
  • Ensure compliance with customer satisfaction standards through effective engagement.

Benefits

  • Opportunities for professional development and career advancement.
  • Supportive company culture promoting inclusiveness and collaboration.
  • Access to advanced technology and innovative solutions.
  • Comprehensive health and wellness programs.
  • Flexible work arrangements and travel opportunities.
Full Job Description
Leidos' Digital Modernization Sector is seeking an accomplished Senior Director with executive presence in our Huntsville, Alabama office. The successful leader will drive exceptional performance execution, delivering industry best practice and cutting-edge solutions supporting a complex service delivery program involving multiple tasks and performing organizations to achieve mission success through secure, evolving information technology (IT) and accessible data.

This role prioritizes strategic vision for consistent and reliable IT service delivery and operations leading to excellent customer experiences while proactively incorporating digitally-enabled and data-driven modernization across the enterprise.

The successful leader will thrive in thought leadership and transparent management of a multi-million dollar program, ensuring a scalable management and technical approach providing mission-focused, high quality and on-time delivery of service; effectively collaborate to obtain and synthesize mission requirements from various stakeholders, while simultaneously driving team performance to leverage industry best practices; seamlessly manage resources, budget, schedule, customer engagement, and ensure high end-user satisfaction; and possess strong communication skills.
• Successfully and strategically partner with government stakeholders and industry to provide seamless service delivery best practices (e.g., ITIL) and modernized infrastructure technology and systems in accordance with customer needs and priorities.
• Enable exceptional information sharing and visualization capabilities across the enterprise for transparent and timely decision support.
• Serve as the customer's primary contact and maintain a high degree of collaboration with all stakeholders.
• Lead, manage and integrate day-to-day execution of enterprise activities in accordance with contract requirements and ensure optimal use of resources for superior technical, schedule, cost, and financial performance.
• Where applicable, ensure defined project baselines, execution, quality and efficiency in accordance with requirements.
• Proactively manage issues and risks, developing mitigation strategies and facilitating resolution in collaboration with the government.
• Maintain and ensure compliance with organizational standards of exceptional customer satisfaction.

Basic Qualifications
• Bachelor's or equivalent experience and 12+ years of prior relevant experience including 10+ years driving impactful operational strategy, modernization, and customer engagement.
• Proven driver of IT innovation, often consulted for thought leadership and an ability to connect with customers.
• Proven experience defining and executing long- and short-term business objectives.
• Proven ability delivering exceptional customer experience and achieving operational excellence in reliable and effective IT services and systems.
• Demonstrated experience managing in a geographically dispersed and diverse customer environment focused on outcome-based performance.
• Demonstrated ability building trusted, cross-organizational relationships with peers, employees, leadership and stakeholder communities to improve transparency, communication and alignment of customer priorities.
• Exceptional ability extending a culture where employees are inspired and motivated to succeed through inclusion, collaboration, commitment, and clear / open communications.
• Possesses the highest ethical standards, demonstrated by day-to-day actions as well as setting the ethical tone for the organization.
• Ability to travel as required.

Preferred Qualifications
• PMP Certification
• IT service delivery experience on fixed budget/priced contracts

Original Posting:
June 24, 2026

Pay Range:
Pay Range $154,050.00 - $278,475.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos Holding

Leidos Holding Careers

Joining Leidos Holding presents an unparalleled opportunity to advance one's career with a leader in innovation and technology. The company offers a plethora of job opportunities aimed at fostering professional growth and development in a diverse and inclusive environment.

Explore Career Opportunities

Leidos Holding is actively seeking skilled professionals who are passionate about leveraging their expertise to drive innovation and leadership in their fields. With a variety of open positions, Leidos Holding provides a platform for individuals to challenge themselves in a dynamic work environment.

Innovation and Professional Growth

At Leidos Holding, innovation is at the core of everything they do. Employees are encouraged to think creatively and push boundaries. The company supports this drive for innovation through comprehensive professional development and diversity training programs that are designed to enhance skills and foster leadership.

Commitment to Diversity and Inclusion

Leidos Holding is committed to creating a workplace where diversity is not only recognized but celebrated. With a culture that values and promotes diversity, Leidos Holding ensures that all team members have the opportunity to contribute, learn, and grow.

Internship Programs

For those starting their career, Leidos Holding offers internship programs that provide a robust foundation in the industry. Internships are a great way to develop essential skills, gain valuable work experience, and build professional networks.

Benefits and Culture

Employees at Leidos Holding enjoy a range of benefits designed to support their professional and personal lives. The company culture is built on a foundation of respect and integrity, providing a supportive and collaborative environment where every team member is valued.

Join the Team

Leidos Holding is hiring! Explore job opportunities that match your skills and interests. Leidos Holding looks for driven, curious, and innovative individuals to join their team. Positions are available across various disciplines and experience levels.

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Networking and Career Advancement

Leidos Holding encourages its employees to engage in networking within the company to discover new opportunities for career advancement. The leadership team at Leidos Holding is dedicated to supporting employees in their career paths with ample opportunities for networking and growth.

Explore Leidos Holding Jobs and Careers

Discover the exciting career opportunities at Leidos Holding today. With a commitment to employee growth, innovation, and diversity, Leidos Holding is the perfect place to advance your career. Check out the latest job listings and find your perfect fit at Leidos Holding.

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