Siemens Smart Infrastructure - Electrical Products North America (SI EP NA IO QM&EHS) is seeking a Regional Product Quality Specialist to join the Quality Management and EHS organization. The Regional Product Quality is an independent specialist responsible for overseeing process and product quality of products manufactured at the Dallas, Texas facility, and reports directly to the Global Product Quality organization located in Peachtree Corners, Georgia. This senior-level role is critical to the organization, serving as a primary customer interface and a strategic partner to cross-functional teams. The position leads product nonconformance investigations, drives resolution of quality issues, and champions continuous improvement initiatives across the product lifecycle. By standardizing and minimizing variation in quality processes, this role enables enhanced product performance, increased customer satisfaction, and sustained operational excellence. In addition, this role includes supporting the Project Management team and assisting with new product launches, participating in the control process and product quality planning, and proactively engaging with Marketing and Sales for allocated products. You will make an impact by: • Interface directly with customers to manage quality issues and update customers in a timely fashion regarding the status of quality issues or any requests. • Drive cross-functional investigations of customer complaints, lead cross-functional problem-solving teams with focused root cause analysis and sustainable corrective action. • Manage field activities associated with escalation (containment, failure analysis, corrective, and preventive actions) to mitigate risk and protect customers, working cross-functionally to investigate issues, perform root-cause analysis, and drive timely resolution, including coordination of logistics, documentation, and feedback into continuous improvement processes. • Own quality-related aspects of product safety, ensuring compliance with applicable standards, regulations, and internal quality requirements throughout the product lifecycle. Develop and drive product quality concerns. • Regularly monitor product quality KPIs, customer input, and production feedback. Develop and drive Quality concerns. Inform the factory's quality management of customer feedback and expectations regarding product quality. Open actions with key customer stakeholders. • Drive continuous improvement initiatives, share lessons learned, and implement best practices across the factories, providing senior-level quality leadership for product and process issue resolution. • Assist in new product development activities to avoid quality issues, engage early in the development process, apply risk-based quality planning, and support DFMEA/PFMEA to identify potential failure modes early. Ensure risk controls are built into design, materials, and processes. You'll win us over by having the following qualifications: Basic Qualifications: • Bachelor's Degree in Engineering or an advanced degree required. • Strong technical understanding of manufactured products, systems, or components within a regulated or industrial environment, with the ability to quickly develop domain expertise in new product areas. • Knowledge of manufacturing practices and strong auditing skills. • Minimum 8 years of relevant experience in engineering and quality, demonstrating a proven track record in similar quality management or quality engineering roles. • Strong analytical skills, excellent problem-solving ability. • Exceptional written and verbal communication skills and a strong commitment to excellence, integrity, innovation, and successful outcomes required. • Ability to manage challenging situations with a calm and professional demeanor. Travel: • 15% Travel - both domestically and internationally. • International travel experience and the capability to operate in foreign cultures are required. #LI-VC1 #On-Site #Siemens #Qualityjobs You'll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html The pay range for this position is $91,463 - $156,794 annually with a target incentive of 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.