About the Role

We're looking for a Senior Product Manager to lead our Kuali Research product, a mission-critical area of our higher-education SaaS platform. This role is ideal for a seasoned product manager who thrives in ambiguity, operates with deep customer empathy, understands how to drive business growth with product investments, and consistently delivers high-impact outcomes.
As Senior Product Manager, you will own this complex product domain end-to-end - shaping vision and strategy, driving roadmap decisions, and partnering closely with engineering, design, and go-to-market teams. You'll influence cross-functional alignment, elevate product quality, and ensure the Kuali Research solution delivers measurable value to colleges and universities, while delivering business outcomes that support company growth objectives.
What you'll be responsible for

Product Strategy & Vision

• Own the long-term strategy for our Research, ensuring alignment with Kuali's overall portfolio visions and strategy as well as the company mission and business goals.
• Translate customer needs, market trends, competitive intelligence, and data into a clear, actionable roadmap
• Identify opportunities for innovation in configurability, workflow optimization, and AI-enabled capabilities.

Discovery & Customer Insight

• Lead deep discovery efforts with higher-education institutions, including interviews, workflow analysis, and usability testing.
• Develop a strong understanding of institutional processes, compliance requirements, and user personas.
• Validate hypotheses through experimentation, prototyping, and data-driven decision-making.

Execution & Delivery

• Partner with engineering and design to design and deliver high-quality features and capabilities on time and with clear success criteria.
• Write detailed product requirements documents, including business value, epics, user stories, acceptance criteria, and additional artifacts that define the problem and solution.
• Ensure releases meet accessibility, security, and performance standards expected in EdTech.

Cross-Functional Leadership

• Collaborate with marketing, sales, and customer success to support go-to-market readiness and customer adoption.
• Represent the product in customer advisory boards, roadmap reviews, and internal planning sessions.
• Mentor associate and mid-level PMs, modeling strong product thinking and execution discipline.

Impact & Outcomes

• Define and track KPIs that measure product health, adoption, and customer value.
• Drive continuous improvement through iteration, experimentation, and feedback loops.
• Influence portfolio-level decisions through strong storytelling and strategic insight.

About you

We're looking for curious, enthusiastic, empathetic people to solve problems, execute on ideas, advocate for the customer, and contribute to a team culture built on trust and mutual respect.
We build and support systems using both Java and Node.js/React. We believe that great developers can always learn new tools. Above any specific tech stack, we're looking for versatile developers - those who know when to think big and when to act small, and who are comfortable in both greenfield and refactoring projects.
We believe the best results are created by teams who represent a broad range of ideas and perspectives. We value employees with diverse backgrounds and experiences.

Ideal candidates have experience with:

• 8+ years of product management experience, including ownership of complex SaaS products.
• Demonstrated success driving strategy and execution in a fast-paced, remote, cross-functional environment.
• Strong analytical skills with experience using data to inform decisions and measure outcomes.
• Exceptional communication skills - able to simplify complexity and influence at all levels.
• Deep customer empathy and experience in conducting structured discovery.
• Familiarity with agile methodologies and modern product development practices.

We'd be delighted if you bring experience with:

• Experience in higher-education technology, enterprise workflow systems, or adjacent SaaS domains.
• Knowledge of accessibility standards (WCAG, ADA) and compliance frameworks (FERPA, COPPA).
• Experience with configurable platforms, workflow engines, or AI-enabled product features.
• Background in open-source or community-driven product ecosystems.

Perks

• Remote-first work
• Top-of-the-line equipment of your choice to get your job done
• A truly exceptional benefits package including full premium coverage for employee and dependent medical and dental care
• 401(k) matching
• Employee stock option plan
• Paid Maternity/Parental leave
• All the paid time off you need (just work it out with your manager)
• Encouragement and support in learning and improving your skill-sets.
• Space to work on self-driven projects during quarterly "hack weeks"
• Employee resource groups and community events

Pay Range: $132,000 - $145,000 per year