PennyMac Financial Services, Inc.

Senior Product Manager (Mortgage Servicing)

PennyMac Financial Services, Inc.$140K — $175K *
Cary, NC 27513In-Person
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration, or related field
  • 10+ years in product management or technical program management, focusing on technical products
  • 3-5+ years of direct experience managing and developing Product Managers/Product Owners
  • Ability to analyze, specify, and validate complex technical requirements in mortgage servicing
  • Strong knowledge of SDLC, Agile methodologies, system architecture, and cloud technologies
  • Excellent analytical, strategic thinking, and problem-solving skills
  • Exceptional communication and interpersonal skills, capable of influencing senior executives

Responsibilities

  • Lead and mentor a team of Product Owners, driving professional growth and high-performance culture
  • Define and champion a clear vision and strategy for the product domain aligned with company goals
  • Oversee product roadmaps and manage dependencies across multiple product areas
  • Provide technical guidance for product decisions and ensure proper understanding of systems and architecture
  • Translate complex technical concepts for collaboration between engineering teams and Product Owners
  • Manage the end-to-end product lifecycle, ensuring quality and best practices throughout
  • Engage and influence senior leadership on product portfolio vision and strategic direction

Benefits

  • Comprehensive Medical, Dental, and Vision coverage
  • Paid Time Off including vacation, holidays, illness, and parental leave
  • Wellness and Employee Recognition Programs along with onsite facilities at select locations
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs with matching gifts and volunteer support
  • Opportunities for performance-based bonuses and incentives.
Full Job Description
A Typical Day

The SVP, Product Manager is adept at translating complex business needs into detailed technical requirements, understanding system architecture, data flows, and integration points, and acting as the critical bridge between business stakeholders and engineering teams. This role is responsible for defining what we build and why, ensuring our technical products are robust, scalable, secure, and effectively enable our business objectives and customer experiences. The SVP, Product Manager will guide, mentor, and empower your team of Product Owners to achieve their product goals.

The SVP, Product Manager will:
  • Lead, manage, coach, and mentor a team of Product Owners. Foster their professional growth, set clear performance expectations, and cultivate a collaborative, high-performing product culture within your group
  • Define, articulate, and champion a clear, overarching vision and strategy for your collective technical product domain, ensuring alignment with company goals. Guide your Product Owners in developing individual product strategies and roadmaps that contribute to this larger vision
  • Oversee the development and aggregation of roadmaps across your teams. Drive strategic prioritization at a group level, managing dependencies and making complex trade-off decisions that impact multiple product areas
  • Provide expert technical guidance to your POs and act as an escalation point for complex technical product decisions. Ensure deep understanding of underlying systems, data, and architecture informs requirements
  • Represent your teams' work and strategy, translating complex technical concepts effectively. Ensure seamless collaboration between your POs, their engineering teams, and other dependent groups
  • Oversee the end-to-end product lifecycle across your teams' products, ensuring best practices are followed from ideation through launch and iteration, with a focus on technical execution, quality, and consistency
  • Engage with and influence senior leadership and key stakeholders across the organization. Effectively communicate the collective vision, progress, risks, and strategic direction of your product portfolio

What You'll Bring

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field
  • 10+ years of progressive experience in product management, business systems analysis, or technical program management, with significant focus on highly technical products (e.g., platforms, APIs, infrastructure, complex backend systems)
  • Proven experience (e.g., 3-5+ years) directly managing, coaching, and developing a team of Product Managers or Product Owners
  • Demonstrable ability to not only perform but also lead and standardize the elicitation, analysis, specification, and validation of complex technical requirements across multiple teams in mortgage servicing
  • Solid understanding of SDLC, Agile methodologies, system architecture, databases, API design, cloud technologies, and integration patterns. Ability to guide technical discussions and decisions
  • Excellent analytical, strategic thinking, and problem-solving skills
  • Exceptional communication, presentation, and interpersonal skills, capable of influencing at all levels, including senior executives
  • Proven ability to lead, inspire, and manage teams of product professionals in a complex, fast-paced environment

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
  • Comprehensive Medical, Dental, and Vision
  • Paid Time Off Programs including vacation, holidays, illness, and parental leave
  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
  • We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.


To learn more about our benefits visit:

https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
  • Lower in range - Building skills and experience in the role
  • Mid-range - Experience and skills align with proficiency in the role
  • Higher in range - Experience and skills add value above typical requirements of the role


Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$140,000 - $175,000
Work Model

OFFICE

About PennyMac Financial Services, Inc.

PennyMac Financial Services, Inc. is a mortgage finance company that provides home loans and related services. The company was founded in 2008 and is headquartered in Westlake Village, California. PennyMac's business includes the origination, servicing, and sale of mortgage loans, as well as the management of investments related to mortgage loans. The company operates in two segments: Production and Servicing. PennyMac's mission is to make homeownership accessible and affordable for all Americans by providing innovative mortgage solutions.
Learn more about PennyMac Financial Services, Inc.
Size
6,308 employees
Market Cap
$2.7 billion
Industry
Net Income
$1.6 billion
5 Year Trend
+21.2%
Revenue
$4.5 billion
NASDAQ

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