Senior Product Manager (Experience)

Chainguard

$205K — $231K *
US-AnywhereRemote in United States
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Product Management experience, ideally with developer-facing or SaaS products.
  • Demonstrated success in improving user engagement and activation metrics.
  • Strong instincts for UX and customer journeys, with experience partnering with Design.
  • Proven ability to manage cross-product experiences for varied customer segments.
  • Experience utilizing data and research to drive product improvements.
  • Exceptional cross-functional leadership skills, aligning multiple stakeholders.

Responsibilities

  • Own the product strategy and roadmap for Chainguard's user experience.
  • Define user onboarding processes to streamline discovery and activation.
  • Collaborate with teams to enhance self-service adoption and engagement.
  • Shape subscription and account management workflows for clarity and scalability.
  • Create consistent product experiences across Chainguard's portfolio.
  • Lead cross-functional efforts to address customer and business needs.

Benefits

  • Flexible and remote-first work culture with team meetups.
  • Stock options upon hire with long exercise period.
  • 100% coverage of health, vision, and dental premiums.
  • Unlimited flexible time off for work-life balance.
  • Generous paid parental leave policy.
Full Job Description
Senior Product Manager, Experience
The role, in a nutshell:

Chainguard is building the most trusted source for open source software, and the experience our customers and developers have discovering, evaluating, adopting, and managing our products is becoming increasingly critical to that mission.

We're looking for a Senior Product Manager to own the product strategy and execution for Chainguard's core user experience across the Console and public Directory. You'll shape how developers and enterprise customers onboard, discover products, manage subscriptions, and engage with Chainguard across an increasingly connected portfolio.

This is a high-impact role at the intersection of product experience, developer-led growth, and platform strategy. As Chainguard expands into new products and introduces more cross-product capabilities, many of our most important growth initiatives are becoming increasingly UI- and workflow-driven. You'll define the roadmap that brings those experiences together and makes it easier for users to get value from Chainguard quickly.
What you'll own:

Product experience strategy & roadmap. Own the vision and roadmap for Chainguard's Console and public Directory experiences. Identify the highest-impact opportunities to simplify workflows, connect products, and create a cohesive experience as the portfolio grows.

Onboarding & activation. Define how new users discover, evaluate, and get started with Chainguard. Reduce friction across onboarding and time-to-value, and build experiences that help users quickly understand what to do next.

Developer-led & product-led growth. Partner closely with GTM, Growth, Design, and Engineering to build experiences that drive self-service adoption, engagement, and conversion. Develop a deep understanding of the user journey and continuously improve the moments that influence activation, retention, and expansion.

Subscription & account management. Shape the customer experience for managing subscriptions, plans, access, and other cross-product capabilities. Ensure these workflows are intuitive and scalable as Chainguard's commercial offerings evolve.

Cross-product experience. Create consistency across products so customers experience Chainguard as one platform rather than a collection of individual tools. Partner with PMs across the organization to identify shared workflows and establish patterns that can scale across products.

Cross-functional leadership. Work closely with Engineering, Design, GTM, and other Product leaders to turn customer and business needs into a focused roadmap. Bring clarity to ambiguous problems, drive alignment, and make thoughtful tradeoffs between short-term growth opportunities and long-term platform investments.
What we're looking for:
  • 5+ years of Product Management experience, ideally with developer-facing, SaaS, platform, or enterprise products.
  • Experience owning user-facing product experiences from strategy through launch and iteration.
  • Demonstrated success improving onboarding, activation, engagement, conversion, or other product-growth metrics.
  • Strong product instincts around UX and customer journeys, with the ability to partner deeply with Design.
  • Experience building cross-product or platform experiences that serve multiple customer segments or product lines.
  • Experience instrumenting and building user telemetry systems and patterns
  • Comfortable using data, customer research, and experimentation to identify friction and prioritize improvements.
  • Strong cross-functional leadership skills with the ability to align Engineering, Design, GTM, and other stakeholders around a shared roadmap.
  • Comfortable operating in ambiguity and translating broad growth objectives into clear product priorities.
Nice to haves
  • Experience with developer tools, infrastructure, security, or other highly technical products.
  • Experience building product-led growth or developer-led growth motions.
  • Familiarity with subscription management, billing, entitlements, or self-service purchasing experiences.
  • Experience with B2B products that serve both individual developers and large enterprise customers.
  • Background building shared design patterns or platform capabilities across a multi-product portfolio.
  • Experience partnering closely with Sales, Marketing, Growth, or Customer Success on adoption and expansion initiatives.
Explore Our Work

Dive into the practical side of what we do at Chainguard. These resources provide a hands-on look at our processes and offer an opportunity for in-depth understanding of our product offerings and the technology behind them.
  • Chainguard Academy
  • https://www.chainguard.dev


Base Salary Range

$205,000-$231,000 USD

A few of the benefits we offer:
  • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
  • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
  • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
  • ∞ Flexible Time Off: Take the time you need - to do our best work, we need to recharge and reset.
  • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

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