Job Description

As a Senior Product Manager, you will lead customer discovery and strategy for IFS Copperleaf Asset Investment Planning platform, serving 140+ enterprise customers across electric utilities, water and wastewater, natural gas, and transportation asset-intensive industries. The urgency around capital planning has intensified: aging infrastructure, regulatory mandates, re-industrialization, onshoring, and data-center expansion are all competing for limited capital. Our platform helps utilities and infrastructure operators model investment scenarios, optimize capital allocation, and make evidence-based decisions at the pace and scale these challenges demand.

Your role bridges customer insight and product strategy globally. You will spend 25% of your time forward-deployed with customers across North America, Europe, Middle East, and Australia, engaging at user summits and IFS Connect events. You will gather feedback from customers and partners, validate product direction, and translate evidence into roadmap strategy. The remaining 75% of your time, you will drive product strategy, manage cross-functional execution with Design, Engineering, and Customer Success teams, and own the investment case and market analysis for your product area.

Key Responsibilities

• Conduct customer discovery and co-creation at 140+ enterprise accounts across utilities and asset-intensive sectors. Understand workflows, regulatory constraints, capital planning processes, and investment priorities.
• Work forward-deployed with customers (25% travel) across global regions. Validate solutions in real-world contexts and translate evidence into product strategy.
• Engage with customers at regional and global user summits and IFS Connect events to gather feedback, validate roadmap direction, and strengthen relationships.
• Work directly with our partner ecosystem including systems integrators and consultants. Ensure partners have the tools, documentation, and support to deliver and enable our platform.
• Partner with Design and UX teams to ensure features are intuitive, user-centric, and solve real problems for regulated utilities.
• Own the commercial and strategic case for your product area: market analysis, competitive positioning, financial projections, and customer value models.
• Translate customer and partner evidence into a prioritized, outcome-driven roadmap that balances customer needs, business impact, and market opportunity.
• Define clear, testable requirements and acceptance criteria based on customer validation.
• Drive go-to-market readiness through positioning, sales plays, partner enablement, and customer success support tailored to utilities' long sales cycles.
• Close commitments on agreed dates, hold quality standards, and make decisions about when to ship versus iterate.

Qualifications

Required:

• 3-6+ years of product management experience in B2B enterprise software, depending on career level.
• Proven customer discovery and co-creation capability; comfort working embedded with customers.
• Strong collaboration with Design and UX teams; demonstrated experience in user-centric product development.
• Understanding of regulated, asset-intensive industries or demonstrated ability to develop this knowledge quickly.
• Comfort with long enterprise sales cycles (12-24 months) and regulated organization stakeholder complexity.
• Excellent analytical, communication, and stakeholder management skills.
• Skilled in financial modeling, market analysis, and business case creation.
• Experience working with agile development methodologies.
• Willingness to travel 25% for customer engagement and conferences across global regions.
• Experience working with globally distributed teams and operating across time zones.

Desirable:

• University degree or equivalent professional qualifications in engineering, business, or relevant technical field.
• Direct experience in utilities, infrastructure, or asset-intensive industries in PM, product strategy, or customer-facing roles.
• Understanding of regulatory compliance frameworks (FERC, EPA, Ofgem, AEMO) or asset lifecycle management.
• Experience with financial modeling, capital planning, or ROI analysis in enterprise contexts.
• Experience presenting at user conferences or leading customer advisory boards.
• Experience working with partner ecosystems, systems integrators, or channels.

Opportunities:

• Fully remote role with 25% travel to customer sites across global regions and attendance at user summits and IFS Connect events
• Opportunity to own product strategy for a mission-critical platform serving 140+ enterprise utilities globally
• Direct customer and partner engagement across regions with infrastructure operators managing millions of people's essential services
• Deep domain expertise in regulated, asset-intensive industries: rare and genuinely valuable
• Exposure to diverse regulatory frameworks and market contexts across four major regions
• Collaborative environment with experienced distributed global teams

Additional Information

What We're Offering

• Salary Range: $135,000 to $165,000 annually + bonus
• Flexible paid time off, including sick and holiday
• Medical, dental, and vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering opportunities

Use of Artificial Intelligence in Recruitment
As part of our recruitment process, we may use automated tools, including artificial intelligence, to help screen and assess applications based on job-related criteria such as skills, experience, and qualifications.
These tools do not make hiring decisions. All employment decisions are reviewed and made by members of our hiring team.