Job DescriptionWe are seeking a Senior Product Manager who will guide one or more strategic technology products for BYU-Pathway. As our technology systems form the virtual campus for online learning, we provide products that help students, instructors, mentors, missionaries, and administrators find joy and success in their efforts. We have a team of product managers and the specific product assignment will depend on the skills and experience of the hired candidate.
The position is located within commuting distance of BYU-Pathway headquarters in downtown Salt Lake City, working hybrid-remote (currently 1-2 days per week in the office).
Responsibilities- Ensure assigned products are driving intended business outcomes for BYU-Pathway's strategic priorities
- Develop a deep understanding of BYU-Pathway business strategy and needs of our customers
- Focus on reducing friction, delighting customers, and improving the customer experience
- Perform all product lifecycle activities for assigned products, including product strategy, discovery, planning, prioritization, guiding development, roadmaps, stakeholder alignment, measuring and reporting, and more
- Mentor less-experienced product managers and add strength to our product management team
- Lead cross-functional product councils, aligning business needs with product plans and resources
- Partner closely with development to deliver new product features effectively and efficiently
- Carefully manage and track an annual product budget
- Identify, measure, and report key product metrics
- Stay current on product alternatives, industry trends, and best practices
- Manage expectations through skillful and transparent communication and collaboration
- Rigorously document key product artifacts including roadmaps, requirements, and backlog
- Drive execution of product work, identifying and eliminating bottlenecks to successful delivery
- Build trust by cultivating relationships, executing with precision, and keeping commitments
Qualifications- 6+ year successful track record in technology product management
- Bachelor's degree or higher; Master's preferred
- Experience managing and developing enterprise applications (higher ed systems preferred)
- Proven experience shaping product strategy, writing requirements, creating roadmaps, and prioritizing work for development
- Experience managing a significant product budget
- Is naturally proactive, consistently seeking to improve how they accomplish their work
- Is an excellent written and oral communicator
- Extensive experience managing expectations of senior leaders, stakeholders, and customers
- Fluency using product management tools and frameworks
- Formal product management training and/or certifications preferred
- Experience with higher ed systems such as SIS, LMS, CRM preferred
- Experience delivering products for disadvantaged populations in global markets preferred
