OverviewThe Senior Product Manager, Supplier at AvidXchange is responsible for delivering exceptional experiences for our customers by shaping products and processes that drive adoption, reduce friction, and create measurable value. This role combines customer-centric thinking with technical and operational execution, ensuring that both the front-end experience and backend integrations work seamlessly to meet customer needs.
What You'll Do- Set long-term strategic objectives for product lines, ensuring alignment with market and business needs.
- Lead product lifecycle ideation, planning, and execution, managing complex dependencies and aligning development with business strategy.
- Use data-driven insights to identify conversion barriers, diagnose adoption challenges, and implement strategies that improve engagement and retention.
- Create functional prototypes using AI-assisted design and development tools to test ideas, gather stakeholder feedback, and reduce dependency on traditional requirements-heavy processes.
- Develop a strategic vision based on deep customer and market insights to position products effectively.
- Measure and optimize key metrics for user engagement and retention across products.
- Align performance metrics with overarching business strategies, evaluating product performance throughout its lifecycle.
What We're Looking For- Education: Bachelor's degree in a relevant field; a Master's degree or MBA is preferred. Additional certifications in Product Management or leadership are advantageous
- Experience:
- 7 or more years in product management with a proven track record of leading product teams and driving product strategy and execution
- Demonstrated experience working with engineering teams to deliver scalable solutions and collaborating with Sales and Operations on go-to-market strategies
- Proven ability to manage complex systems and integrations, balancing strategic vision with operational execution
- Strong understanding of rules engine and business process orchestration
- Strong understanding of PDLC & SDLC life cycles
- Ability to envision and drive new customer centric business cases using AI
- Domain-Specific Skills
- Expertise in building customer-centric platforms, business process workflow and business process orchestration
- Knowledge of ACH, Virtual Cards, and other payment modalities is preferred.
- Ability to align product initiatives with compliance, legal, risk, fraud management, and operational efficiency goals in the payment's domain.
- Strong analytical skills to assess market trends, user needs, and technology innovations.
What you'll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company - we are building an experience. We remain committed to a culture where you can fully be 'you' - connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.
AvidXers enjoy: - 18 days PTO*
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
- Parental Leave: 8 weeks 100% paid by AvidXchange**
- Discounts on Pet, Home, and Auto insurance
- WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
- Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
- Onsite gym fitness center, yoga studio, and basketball court
- Tuition Reimbursement up to the federal maximum of $5,250***
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year, pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
