JP Morgan Chase & Co.

Senior Product Associate - (MAP) Marketing Automation Platforms

JP Morgan Chase & Co. • $90K — $120K *
Wilmington, DE 19805In-Person
Finance & Insurance
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 3+ years of product management experience or similar expertise
  • Advanced knowledge of product development life cycle and data analytics
  • Demonstrated ability to lead all product life cycle activities
  • Experience with enterprise applications from ideation to maintenance
  • Excellent communication skills for various business levels
  • Advanced knowledge of Adobe Workfront
  • Proficiency in creating Business Process Maps
  • Experience in Agile methodologies and tools like JIRA

Responsibilities

  • Develop product strategy and vision that adds customer value
  • Conduct market research to identify customer needs for the product roadmap
  • Maintain and develop a detailed product backlog
  • Track key success metrics including cost and reliability
  • Collaborate with stakeholders to identify pain points and requirements
  • Challenge existing methods to uncover efficiencies and growth opportunities
  • Facilitate clear communication between development and business teams

Benefits

  • Innovative work environment focused on product development
  • Exposure to cutting-edge financial technology
  • Opportunity to lead high-impact projects
  • Collaborative team culture with cross-functional partnerships
  • Professional growth in a leading financial institution
Full Job Description
Job Description

As a Senior Product Associate in Marketing Automation Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers.
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
  • Meet with business leads and stakeholders across the marketing organization to identify pain points, new functional requirements and strategic goals
  • Challenge current methods and procedures to identify inefficiencies and opportunities for growth.
  • Understand Adobe Workfront capabilities and limitations to help solution options.
  • Enhance communication between development and business leads so that "asks" and "solutions" are clearly understood by both sides.
  • Be a center for knowledge - have a deep curiosity about marketing operations and able to communicate what has been learned to other team members.


Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area.
  • Advanced knowledge of the product development life cycle, design, and data analytics.
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
  • Worked with enterprise level applications from Proof of Concept to maintenance of mature environments.
  • Excellent communication skills comfortable talking to business leads at various levels while also being able to document requirements in formal agile story form.
  • Advanced knowledge of Adobe Workfront.
  • Developed Business Process Maps in Visio and other like tools and be able to talk to the process.
  • Experience working in Agile environment and with Agile project methodologies and tools including JIRA.
  • A customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.


Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization.
  • Experience in testing frameworks and new ideas across industries that directly relate to banking or financial services.
  • Able to develop workable solutions in a highly regulated environment.
  • A customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.
  • Experience managing products for technical platforms and/or data-focused capabilities. Individual with good understanding of technologies including API, Microservices, AEM, Javascript, AWS, etc.
  • Adobe Workfront certification.


About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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