HCA Healthcare

Senior Product Analyst

HCA Healthcare • $85K — $110K *
Nashville, TN 37211In-Person
Healthcare
5 - 7 years of experience
4 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree preferred
  • 5+ years of experience in IT, Healthcare, or a relevant field required
  • Experience in automation projects and scripting
  • Skilled in documentation and process improvement
  • Familiar with AI/AIOps and Machine Learning concepts

Responsibilities

  • Elicit and gather requirements for automation projects by collaborating with customers
  • Develop proactive relationships with internal customers and IT teams
  • Assess and quantify potential benefits of automation solutions
  • Design, develop, and maintain automated scripts
  • Write efficient documentation on automation tools and processes
  • Mentor junior team members and assist in their development
  • Communicate automation value to both technical and business stakeholders

Benefits

  • Comprehensive medical, dental, vision, and behavioral health plans
  • Wellbeing support, including free counseling services
  • Generous paid time off and family leave options
  • 401(k) plan with company match and additional retirement resources
  • Tuition and certification assistance, including student loan support
  • Additional benefits for family planning and legal services
Full Job Description
Job Summary and Qualifications

Position Summary

HCA ITG Sr. Product Analyst are innovative individuals who use creativity and stakeholder partnerships to deliver business value. The analyst executes on automation efforts of medium to large size, visibility, and complexity levels and communicates across multiple channels including ITG and Business Operations, to define an initiative's design and document desired solutions, develop automations according to best practices and guidelines, and test automations to approved plans. Analysts have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. Analyst may also be sought after to coach/mentor other Automation Analysts I, II, Assoc., and Technical Residents.

CORE COMPETENCIES

  • Documentation
  • Process Improvement/Redesign
  • Solution Design
  • Communication, Diplomacy and Advocacy
  • Testing
  • Implementation Knowledge
  • Facilitation/Presentation
  • Requirements
  • Leadership
  • Planning


VALUABLE SKILLS

  • Technology Evaluation
  • Domain Knowledge
  • Scripting
  • Version Control


SPECIALIST/EMERGING SKILLS

  • AI/AIOps
  • Machine Learning
  • Contract Negotiation/Vendor Relations
  • Statistics and Data Science


Major Responsibilities:

  • Elicit and gather requirements for automation projects by working directly with internal and external customers
  • Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions
  • Assess and quantify potential benefits of automation for business and technical processes
  • Assist with building automation strategies and frameworks based on planned and prioritized automation work
  • Design, Develop, Execute and Maintain Automated Scripts to specifications
  • Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance
  • Write efficient, easy-to-follow documentation on automation tools, scripts, and processes
  • Assist with manual testing as needed to help development team meet schedule commitments
  • Promote, recommend, and implement improvements to automation frameworks and processes
  • Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE
  • Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts
  • Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities
  • Stay informed of automation industry trends and best practices
  • Communicate value of automation to enterprise to both technical and business leadership
  • Works with multiple areas at HCA to ensure understanding of assigned task.
  • Adherence to all HCA standards and policies.
  • Supports development of technical standards.
  • Analyzes user specifications and requirements.
  • Identifies opportunities for process improvements.
  • Works to participate and learn best practices and procedures.
  • Adheres to best practices for software design, retention, documentation, and deployment strategies.
  • Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
  • Gathers and documents business, user, functional and non-functional requirements for in scope products.
  • Establishes and maintains solid business relationships.
  • Actively owns and participates in lifecycle management of assigned applications and infrastructure.
  • May provide afterhours/on-call support for applications.
  • Has the ability resolve simple to complex production support issues.
  • Performs other duties as assigned.
  • Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."


Education & Experience:

  • Bachelor's degree Preferred
  • Master’s degree Preferred
  • 5+ years of experience in IT, Healthcare, or applicable field Required
  • Or equivalent combination of education and/or experience


Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at HCA Healthcare.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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