Veterinary Emergency Group

Senior People Business Partner

Veterinary Emergency Group$125K — $175K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of progressive HR/People experience, especially as a HRBP or People Business Partner.
  • Experience in high-growth, multi-site environments like healthcare, retail, or hospitality.
  • Strong business judgment connecting People decisions to operational outcomes.
  • Trusted advisor presence with the ability to influence senior leaders and coach through ambiguity.
  • Proven experience in managing complex employee relations issues and applying HR policies effectively.
  • Ability to analyze data patterns and translate them into actionable recommendations.
  • Willingness to spend significant time in hospitals and travel up to 50-70%.
  • Bachelor's degree in HR, Organizational Development, Business, or related field preferred.

Responsibilities

  • Serve as strategic People Business Partner, aligning People strategies with hospital performance.
  • Build trusted relationships through meaningful hospital presence and engagement.
  • Coach leaders through performance management, employee relations, and sensitive situations.
  • Support regional execution of core People processes like talent reviews and performance evaluations.
  • Identify risks and trends in engagement and performance using data analysis.
  • Collaborate with People COEs and operations teams to adopt People initiatives and enhance usability.
  • Protect the VEG culture while escalating systemic challenges.

Benefits

  • Comprehensive health and wellness benefits starting on day one, including access to free therapy.
  • Paid parental leave up to 12 weeks at 100% salary, inclusive of various family-building care.
  • Unlimited PTO for personal use.
  • Generous employee referral program to encourage team growth.
  • Casual dress code and perks like bringing pets to work and food provisions.
  • Company laptop and monthly cell phone reimbursement.
Full Job Description
THE JOB

At VEG, we find a way to say YES, and this role brings that mindset to how we support, grow, and care for our VEGgies in the field.

As a People Business Partner, you will serve as a trusted senior People partner to Market Owners and hospital leaders across your region. You will help leaders make strong people decisions, navigate complex employee situations, build future talent readiness, and create a consistent VEGgie experience.

This is a field-based business partnership role for someone who can operate close to the front line while thinking strategically about talent, engagement, performance, leadership capability, and hospital growth. Youll bring sound judgment, field credibility, data-informed recommendations, and deep care to the moments that matter most.

WHAT YOULL DO
  • Strategic People Partnership: Serve as the People Business Partner for your assigned region, partnering with Market Owners and hospital leaders to translate business priorities into practical People strategies that strengthen hospital performance, leader effectiveness, talent health, retention, engagement, and the VEGgie experience.
  • Field Presence & Trust Building: Spend meaningful time in hospitals across your geography to build trusted relationships with VEGgies and leaders, stay close to field reality, and ensure People support is grounded in what is actually happening in the hospitals.
  • Leader Coaching & Employee Relations: Coach Market Owners and hospital leaders through performance management, employee relations, conflict, engagement, difficult conversations, and sensitive people moments with care, consistency, urgency, and sound judgment.
  • Talent, Performance & People Processes: Support regional execution of core People processes, including talent reviews, succession and development planning, engagement surveys, performance reviews, retention initiatives, compensation reviews, and growth plan adoption.
  • Data, Pattern Recognition & Risk Management: Use people data, field insights, and recurring themes across hospitals to identify talent, engagement, retention, performance, and employee relations risks; diagnose root causes; and bring forward practical recommendations.
  • Change Adoption & Cross-Functional Partnership: Partner with People COEs, Talent, Legal, VQ, and regional operations teams to support adoption of People initiatives, escalate systemic themes, improve program usability, and protect the VEG culture in hospital reality.


WHAT YOU NEED
  • 3-5+ years of progressive Human Resources / People experience, including meaningful HRBP or People Business Partner experience supporting leaders through complex people, performance, engagement, and employee relations matters.
  • Experience supporting distributed, field-based, multi-site, healthcare, retail, hospitality, veterinary, or similarly high-growth operational environments strongly preferred.
  • Strong business judgment with the ability to connect People decisions to operational outcomes, staffing health, retention, engagement, leader effectiveness, and the employee experience.
  • Trusted-advisor presence with the credibility to influence senior field leaders, challenge constructively, coach through ambiguity, and hold the bar in high-stakes situations.
  • Proven experience managing complex employee relations issues, facilitating difficult conversations, supporting documentation, and applying HR policies and employment law considerations with sound judgment.
  • Ability to recognize patterns across data and field signals, diagnose root causes, and turn engagement, retention, employee relations, and performance trends into practical recommendations.
  • Experience supporting performance management, talent reviews, succession planning, development planning, engagement action planning, and leader coaching.
  • Comfort spending significant time in hospitals with frontline teams; ability to travel up to 50-70% of the time.
  • Bachelors degree in Human Resources, Organizational Development, Business, or related field preferred.
  • PHR, SHRM-CP, SHRM-SCP, or similar certification a plus.
  • Experience with Workday or similar HR systems preferred.


WHO YOU ARE
  • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
  • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your teams accomplishments
  • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
  • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge


HOW WE INVEST IN YOU
  • Competitive Compensation Including ($125,000 - $175,000) + bonus + benefits.
  • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling
  • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
  • Unlimited PTO to use for vacation or sick days-however you need it!
  • Generous employee referral program, so our awesome people can bring in more awesome people.
  • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when youre hungry and free lunches twice a week!!
  • Company laptop and a monthly cell phone reimbursement


BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ

Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results-all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.

About Veterinary Emergency Group

Veterinary Emergency Group is the veterinary emergency care, that provides emergency and urgent care for pets, also it open nights, weekends, and holidays to help with all of your pet’s emergencies, provides animals and their families with timely medical care for acute problems at times when they need it.

Veterinary Emergency Group Careers

There has never been a better time to join the team at Veterinary Emergency Group—the leading network of emergency veterinary clinics.

Work You’ll Do

Join Veterinary Emergency Group’s top-tier team to assist in transforming pet care across the nation. This is an opportunity to be part of a movement that values innovation, leadership, and professional growth. Lead in a unique role within the veterinary industry, at the crossroads of advanced veterinary care and exceptional service delivery. Work alongside a team of skilled professionals dedicated to revolutionizing emergency veterinary services. Engage in a culture that celebrates diversity and fosters continuous professional development. Collaborate with the largest group of emergency veterinary experts, enhancing job opportunities through shared knowledge and expansive networking.

Introducing the Veterinary Emergency Group Professional Pathways

The team is building a leading career development pathway to help veterinary professionals master their skills in emergency care.

Do Innovative Work

Be part of a group that pioneers advancements in veterinary medicine with over 2,000 dedicated professionals at the intersection of technology, medical expertise, and compassionate care.

Drive Veterinary Innovation

Deliver targeted solutions and exceptional care through a depth and breadth of medical experience and innovation that’s second to none.

Be Part of a Great Team

Work with cutting-edge veterinary technology and harness the capabilities of a team that’s integral to the future of veterinary care.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how Veterinary Emergency Group leads in applying innovative diagnostic tools and treatments to save lives every day.

The Veterinary Emergency Group Difference

The combined expertise, focus on compassionate care, and a commitment to innovation helps clients and their pets experience better emergency care outcomes. Clients trust Veterinary Emergency Group for new strategies and solutions that drive forward the field of veterinary emergency services.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Veterinary Emergency Group looks for passionate, curious, creative, and solution-driven team players. SEARCH VETERINARY EMERGENCY GROUP JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Veterinary Emergency Group.

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Size
251 employees
Industry

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