Blue Cross Blue Shield of North Carolina

Senior Organizational Development Advisor

US-AnywhereRemote in North Carolina, US
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5+ years experience in OD, HR, or business management, or Master's degree with 3+ years experience.
  • In lieu of degree, 7+ years experience in relevant areas.
  • Experience consulting with all management levels, including senior leaders, on culture and change.
  • Experience creating and delivering presentations to leadership teams.
  • Experience leading projects and initiatives that drive business results.

Responsibilities

  • Diagnose, design, and implement OD/OE interventions to tackle complex business challenges.
  • Apply systems-thinking and OD/OE expertise to enhance culture and performance.
  • Influence organizational change and leadership development initiatives using HR best practices.
  • Provide strategic counsel and consultation on organizational challenges to leaders.
  • Collaborate with HR COEs to align OD strategies with enterprise goals.
  • Develop organizational change strategies that foster desired cultural outcomes.
  • Conduct qualitative and quantitative analyses to identify organizational gaps and assess intervention effectiveness.

Benefits

  • Opportunity to work at the forefront of healthcare delivery.
  • Work-life balance with flexible working arrangements.
  • Comprehensive medical, dental, and vision coverage.
  • Parental leave and adoption support programs.
  • Career development programs and education reimbursement.
  • 401k with company match and annual contributions.
Full Job Description
Job Description

Strategic driver who specializes in enhancing the overall effectiveness and performance of the organization through comprehensive planning and implementation of culture, change, and leadership initiatives. This multidisciplinary role combines human resources, business strategy and organizational behavior to drive sustainable growth and foster a culture of continuous improvement. This role will be responsible for designing and executing organizational development initiatives, managing culture action plans, navigating internal partnerships and deploying a measurement strategy in partnership with HR Centers of Excellence (COEs) and business leaders.

The Senior Organizational Development Advisor is a senior individual contributor who leads and advances Organizational Development (OD) and Organizational Effectiveness (OE) strategies to improve organizational performance and enable business outcomes. This role operates at the intersection of culture, change, team effectiveness, and business performance, translating strategy into measurable workforce impact.

The Senior OD Advisor operates as a trusted thought partner, bringing deep OD/OE expertise, strong executive presence, and using data and organizational insights to shape and guide culture, change, and effectiveness priorities.

The Senior Advisor leads the design and advancement of organizational interventions while partnering closely with HR Centers of Excellence (COEs) and business leaders.

The role combines organizational behavior, human resources, and business strategy to solve complex organizational challenges, enable sustained performance, and strengthen a culture of continuous improvement. Key accountabilities include leading OD/OE initiatives, shaping culture and change strategies and action plans, diagnosing organizational needs through qualitative and quantitative insights, and delivering integrated solutions that align people, strategy, and performance.

What You'll Do

  • Diagnose, design and drive OD/OE interventions to solve complex business challenges, ensuring alignment to strategic priorities, measurable outcomes, and optimized workforce impact


  • Apply advanced OD and OE expertise and systems-thinking to advance culture, change management, and team effectiveness (OD), while enabling performance outcomes through business problem solving, data insights, and performance enablement (OE)


  • Leverage deep OD/OE and HR expertise and best practices to influence and evolve culture, organizational change, leadership development, performance enablement, and team and organizational effectiveness initiatives


  • Serve as a trusted advisor, providing strategic counsel and expert consultation to leaders, including senior leadership, on complex organizational challenges


  • Partner with HR Centers of Excellence (COEs) and business leaders to shape, design, and implement OD strategies, programs, and solutions aligned to enterprise priorities


  • Lead the development and advancement of organizational change strategies that align talent, behaviors, and actions to the desired cultural outcomes.


  • Conduct and interpret qualitative and quantitative analysis to diagnose organizational gaps and assess the effectiveness of interventions


  • Synthesize data and insights to develop and guide enterprise-wide and division-specific culture action plans that enable a thriving organization and accelerate business results


  • Strengthen a high-trust, high-performance culture by aligning employee experience, leadership behaviors, and organizational practices.


  • Drive execution of OD and OE initiatives, partnering with Principal Organizational Development Advisors to ensure alignment to Talent and Organizational Effectiveness and Workforce Optimization priorities.


  • Facilitate alignment and drive effective communication across teams and divisions, enabling collaboration, decision-making, and conflict resolution.


  • Partner with HR COEs to design and deploy leading-edge culture, change, leadership, performance and team effectiveness resources to meet a variety of learning needs across multiple delivery modalities


  • Stay current on industry trends, emerging methodologies, and leading practices, and apply insights to continuously evolve OD/OE strategies and solutions


What You Bring

  • Bachelor's degree and 5+ years of experience in organizational development, human resources or business management OR Master's degree and 3+ years of experience as stated above.


  • In lieu of degree, 7+ years of experience in the following areas.


  • Significant experience consulting with all levels of management, including senior leaders, to mature and improve organizational culture, change capabilities and team effectiveness while driving desired business outcomes


  • Significant experience in creating and delivering effective presentations and report outs to leadership teams (including senior leaders)


  • Significant experience in implementing positive organizational change strategies, plans and resources that deliver on business results and cultivate a thriving culture


  • Experience leading and managing projects, programs or initiatives


Bonus Points

  • Degree in Organizational Development, Industrial and Organizational Psychology or other related field preferred.


  • Proven expertise designing and executing OD interventions to solve business challenges


  • Advanced degree in relevant field preferred.


What You'll Get

  • The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community


  • Work-life balance, flexibility, and the autonomy to do great work


  • Medical, dental, and vision coverage along with numerous health and wellness programs


  • Parental leave and support plus adoption and surrogacy assistance


  • Career development programs and tuition reimbursement for continued education


  • 401k match including an annual company contribution


  • Learn more


Where You'll Work

Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused.

In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$89,174.00 - $142,679.00

Skills
Cultural Change Management, Cultural Development, Cultural Transformations, Leadership Initiatives, Leadership Training and Development, Needs Assessment, Organizational Culture, Organizational Culture Change, Organizational Development (OD), Organizational Effectiveness, People Management, Performance Improvements, Process Improvements, Project Management, Stakeholder Engagement, Strategic Planning, Talent Development, Team Development

About Blue Cross Blue Shield of North Carolina

Blue Cross Blue Shield of North Carolina (BCBSNC) is a non-profit health insurance company based in Durham, North Carolina. The company provides health insurance to more than 3.7 million customers in North Carolina. BCBSNC offers a variety of health insurance plans, including individual and family plans, Medicare Advantage plans, and employer-sponsored plans. The company also offers wellness programs and resources to help customers manage their health. BCBSNC was founded in 1933 and has since grown to become one of the largest health insurance providers in North Carolina.
Learn more about Blue Cross Blue Shield of North Carolina
Size
5,000 employees
Industry

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