GEODIS

Senior Operations Manager

GEODIS$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of operations experience in a warehouse environment or relevant combination of education and training
  • Familiarity with warehouse management systems
  • Labor management systems experience preferred
  • Lean certifications are a plus
  • Proficient with Microsoft Office tools such as Word, Excel, Outlook, and PowerPoint
  • Ability to interpret business and technical documents
  • Strong problem-solving skills with practical applications

Responsibilities

  • Establish operational procedures for shipment verification and material handling
  • Maintain physical warehouse and equipment conditions
  • Submit work orders and requisitions for repairs and replacements
  • Coordinate warehouse activities with customer service and sales
  • Ensure high customer satisfaction through effective communication
  • Guarantee safe warehouse operations adhering to company standards
  • Manage budget and P&L for operations
  • Monitor KPIs for profitability and productivity
  • Lead hiring, training, and performance management of staff
  • Resolve complaints and address problems as they arise

Benefits

  • Early access to wages via the Rain financial wellness app
  • Free telehealth services from the first day of employment
  • Health, dental, and vision insurance within 30 days
  • 401k matching program
  • Paid maternity and paternity leave
  • Career development and mentorship opportunities
  • Employee discounts and perks
  • Access to fitness class discounts and meditation app
  • Financial wellness programs available
  • Discounted daycare program
  • Opportunities for community volunteering
  • Plus additional perks offered.
Full Job Description
Senior Manager of Operations

Your role on the team:

  • Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current
  • Ensures the physical condition of warehouse and equipment are properly maintained
  • Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
  • Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
  • Partners with the customer to maintain a high level of customer satisfaction by providing consistent communication and following up on customer concerns and requests
  • Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, security, and housekeeping
  • Effectively manages the budget and P&L of the operation
  • Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
  • Partners with engineering to implement and maintain proper layout of warehouse and product placement
  • Monitors and ensure facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
  • Ensures payroll integrity for direct reports and reporting teams
  • Leads cultural change within facilities whenever necessary
  • Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
  • Provides hands on management of the distribution center including interviewing, hiring, and training supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
  • Addresses complaints and resolves problems


What you need:

  • Minimum 6 years related experience and/or training; or an equivalent combination of education and training
  • Experience with warehouse management systems
  • Experience with labor management systems and productivity initiatives preferred
  • Lean certifications preferred
  • Must be PC literate and proficient with Microsoft Word, Excel, Outlook, and PowerPoint
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form


What you gain from joining our team:

  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and paternity leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community.
  • + more!


Join our Team!

  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.


OR

  • Text DELIVER to 88300 to apply!


About GEODIS

GEODIS is a global logistics provider with over 41,000 employees and a presence in over 120 countries. The company offers a range of services including supply chain optimization, freight forwarding, contract logistics, distribution and express delivery. GEODIS serves a variety of industries including automotive, retail, healthcare, and aerospace. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about GEODIS
Size
41,000 employees
Industry

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