Bank of America Corporation

Senior Operations Consultant

Bank of America Corporation • $88K — $105K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years in operations, process improvement, or business support roles
  • Demonstrated experience leading projects successfully
  • Proficient in MS Office, especially Excel
  • Knowledge of operational risk and controls
  • Expertise in process optimization
  • Experience in business operations or support functions
  • Strong data sorting and compiling skills

Responsibilities

  • Analyze current processes to identify pain points and develop improvement solutions
  • Coordinate with business teams to support project tasks and track deliverables
  • Collaborate with operations management to enhance project impact
  • Communicate updates to relevant client stakeholders and escalate issues when necessary
  • Conduct risk management activities to mitigate project risks
  • Create and maintain comprehensive project documentation
  • Leverage business knowledge to identify improvement opportunities and support change initiatives

Benefits

  • Flexible work hours
  • Opportunities for professional development
  • Collaborative work environment
  • Access to advanced tools and technologies
  • Focus on continuous improvement initiatives
Full Job Description
Job Description:

This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

Responsibilities:
  • Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
  • Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
  • Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
  • Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues
  • Performs risk management activities to minimize project risks
  • Assists with creating and maintaining comprehensive project documentation
  • Leverages business knowledge to identify opportunities for improvement and supports change execution


Minimum Requirements:

  • Minimum of 3 years of relevant operations, process improvement, or business support experience
  • Experience leading projects
  • Proficient with MS Office - Excel
  • Operational risk / controls
  • Process optimization
  • Business operations or support functions
  • Data driven- sorting and compiling


Desired Skills:
  • Legal documentation review experience
  • Commercial lending experience


Skills:
  • Customer and Client Focus
  • Decision Making
  • Problem Solving
  • Risk Management
  • Adaptability
  • Attention to Detail
  • Collaboration
  • Issue Management
  • Analytical Thinking
  • Oral Communications
  • Presentation Skills


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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