Co-operators

Senior Operational Control Consultant

Co-operators • $91K — $151K *
Burlington, ON L7L 0A4In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Compliance and/or Audit functions in Financial Services or Insurance
  • Strong analytical and critical thinking skills
  • Expertise in interpreting complex regulatory, legal, and policy requirements
  • Proven experience in developing and analyzing Key Risk Indicators (KRIs)
  • Ability to manage shifting priorities in a dynamic environment
  • Strong communication and relationship-building abilities
  • Experience mentoring junior team members

Responsibilities

  • Operationalize governance, risk, and compliance practices across the business
  • Enable informed business decisions through proactive risk management
  • Collaborate with risk and control partners to address control gaps
  • Partner with shared services to interpret regulatory requirements
  • Provide insights and risk perspectives to Senior Leadership
  • Drive the enhancement of controls using industry best practices

Benefits

  • Training and development opportunities
  • Flexible work options and paid time off
  • Holistic well-being programs for mental and physical health
  • Paid volunteer days to support community engagement
  • Comprehensive total rewards package including retirement plans and health benefits
Full Job Description
Company: CGIC
Department: P&C Insurance Solutions
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: This role operates in English.

The Sr. Consultant is responsible for developing and maintaining performance reporting on the PCIS control environment, providing insights into key control effectiveness to support risk mitigation and strategic decision-making. As a subject matter expert, they also provide technical leadership, coaching, and development to enhance team expertise in risk, compliance, and privacy.

How you will create impact:

  • Operationalize governance, risk, and compliance practices across the business, enabling effective risk identification, assessment, and management.
  • Enable informed business decision-making through proactive risk management, including identifying, testing, and recommending remediation strategies for risks and controls.
  • Collaborate with risk and control partners across the organization to address control gaps and strengthen the overall control environment.
  • Partner with enterprise shared services teams, including Privacy and Compliance, to interpret and respond to new or evolving regulatory and policy requirements.
  • Contribute to strategic discussions by providing key insights and risk perspectives to Senior Leadership and business stakeholders.
  • Drive the research, design, and enhancement of controls by leveraging industry best practices, operational results, and professional expertise.

To join our team:

  • Working knowledge of Compliance and/or Audit functions within the Financial Services or Insurance industry.
  • Demonstrated critical thinking and analytical skills, with the ability to gather, interpret, and assess complex information to develop actionable recommendations.
  • Strong ability to interpret and apply complex regulatory, legal, and policy requirements.
  • Experience developing, monitoring, and analyzing Key Risk Indicators (KRIs) to identify trends and emerging risks.
  • Ability to effectively manage changing priorities and adapt to evolving business, regulatory, and risk environments.
  • Excellent communication, stakeholder management, and relationship-building skills, with the ability to influence and collaborate across teams.
  • Proven ability to work independently, exercise sound judgment, and proactively drive initiatives forward.
  • Experience providing mentorship and peer coaching to junior team members, supporting their professional growth and development.


How you will succeed:

  • You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
  • You have strong communication skills to clearly convey messages and explore diverse points of view.
  • You build trusting relationships and provide guidance to support the development of colleagues.


What you need to know:

  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.


What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.


Salary information

Expected salary/hourly range is $91,058.00to$151,764.00CAD

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

Introducing the Co-operators Business Group Advisory

The team is crafting a market-leading Advisory group to guide well-known companies through their growth and innovation phases, leveraging Co-operators' strong foundation in ethical business practices.

Do Innovative Work

Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

Explore

Discover how Co-operators is leading the way in employee benefits programs, offering extensive diversity training and leadership development to prepare for the future of work.

The Co-operators Leadership and Innovation Alliance

This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

Stay Connected

Join the Team

Search for open positions that match your skills and interests. Co-operators seeks passionate, curious, and creative team players who are driven to find solutions and excel in their careers. SEARCH CO-OPERATORS JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the professionals who work at Co-operators.

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Learn more about Co-operators
Size
5,001 employees
Industry
Finance & Insurance
* Ladders Estimates

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