Location: Bentonville / Northwest Arkansas
Travel: Approximately 15-20%
The OpportunityHillandale Farms is seeking a
Senior National Account Manager - Walmart to lead one of the company's largest and most strategically important customer relationships across Walmart and Sam's Club.
Based in Northwest Arkansas, this individual will serve as Hillandale's primary commercial leader with Walmart and own the business from day-to-day execution through long-range customer strategy.
This is more than a traditional account-management role. The successful candidate will operate with a
general-manager mindset, owning revenue, volume, mix, profitability, service, customer relationships and long-term strategic growth.
The role requires someone who
knows Walmart, understands how to navigate buying, sourcing, replenishment and category teams, and can translate complex market dynamics into clear commercial strategies.
The egg category adds another layer of complexity. Commodity markets, feed costs, seasonal demand, production availability and avian influenza can quickly change supply and economics. This role requires the sophistication of a major CPG account leader with the speed, judgment and accountability of a fresh-food operator.
For the right leader, this is a
high-impact, highly visible role with meaningful autonomy and regular interaction with Hillandale's senior leadership.
Reporting RelationshipThis role reports to the
Director, Strategic Accounts and will have direct and regular exposure to the
Chief Commercial Officer and CEO.
The Senior National Account Manager - Walmart will work closely with sales, finance, operations, supply chain, marketing, quality, R&D and customer service.
Key Responsibilities- Own the Walmart and Sam's Club business, including customer relationships, annual strategy, Joint Business Planning, revenue, volume, mix, profitability and service.
- Build trusted relationships across Walmart buying, sourcing, replenishment and category teams and develop a deep understanding of Walmart's strategic priorities.
- Identify and execute opportunities to grow Hillandale through new private-label and branded distribution, assortment expansion, innovation and stronger customer partnerships.
- Lead pricing and commercial negotiations, including market-based and fixed pricing, Urner Barry benchmarks, floors and ceilings, BOM structures and other customer-specific mechanisms.
- Use Retail Link, Walmart Luminate and internal analytics to improve forecasting, in-stock performance, assortment, distribution and customer decision-making.
- Lead Hillandale's commercial response during supply disruptions, market volatility and avian influenza events, ensuring proactive communication and strong customer service.
- Partner with operations, supply chain and replenishment teams to deliver strong OTIF, inventory availability and service performance, taking ownership of customer outcomes when issues occur.
- Lead line reviews, category discussions and strategic business reviews while bringing forward insights that grow Walmart's egg business.
- Manage conventional, cage-free, organic and specialty offerings while helping commercialize Hillandale's emerging branded and innovation portfolio.
- Serve as the cross-functional leader for Walmart internally, creating clarity, urgency and accountability around major customer priorities.
The Ideal CandidateExperience & Capabilities- 5+ years of progressive national accounts experience within CPG, food, fresh, refrigerated, dairy, protein or related categories.
- Significant direct experience managing or calling on Walmart, ideally with ownership of a meaningful business or category (required)
- Strong understanding of Walmart buying, sourcing, replenishment, category management and supplier expectations.
- Proven experience with Joint Business Planning, line reviews, pricing negotiations and customer strategy.
- Strong financial acumen across P&L management, margin, pricing and forecasting.
- Experience with Retail Link and Walmart Luminate strongly preferred.
- Experience in eggs, dairy, refrigerated food, protein, produce or another perishable or supply-constrained category (eggs strongly preferred).
- Direct egg-category experience and existing relationships with Walmart's egg buying, sourcing or replenishment teams are significant advantages (strongly preferred).
- Bachelor's degree or equivalent professional experience.
Leadership ProfileThe ideal candidate is a
high-energy, high-accountability commercial leader who operates with an owner's mindset and bias for action. They combine strong customer presence and financial discipline with the ability to move quickly, solve problems and influence across functions.
They are comfortable operating in ambiguity and market volatility, bring solutions rather than simply identifying problems, and are known for
credibility, responsiveness and follow-through.
Compensation & Career PathHillandale views the Senior National Account Manager - Walmart as a critical role within its commercial organization and offers a
competitive base salary and annual performance incentive.
Beyond compensation, this role offers substantial executive visibility and the opportunity to grow alongside a business undergoing significant investment and transformation.
High-performing leaders will have opportunities to take on broader national-account, channel and commercial leadership responsibilities as Hillandale grows.
Location & TravelCandidates must be based in
Bentonville / Northwest Arkansas and able to maintain a consistent in-person presence with Walmart.
Travel is expected to be approximately
15-20% for Hillandale operations, leadership meetings, customer engagements and company events.