Job DescriptionDo you have a passion for supporting national clients? Our national account team is looking to add a Senior National Account Manager (NAM) who will play a key role in providing Terracon's engineering consulting services to clients.The ideal candidate will have a strong background in decentralized national client development and management. In this role, you will work to build trust with existing and new clients and foster long-term and sustainable client relationships; connect resources internally and externally, leading to opportunities with existing and prospective clients; and advance the prosperous growth of the national account program.
This is a remote position but would be beneficial for the candidate to be close to a Terracon office.Responsibilities- Partner with large decentralized national clients to understand and meet their business objectives, while increasing revenue and profit.
- Act as the single point of contact, where applicable, to promote existing and new services; set targets; manage and lead cross-selling, proposal development, and contract negotiation of multiple service lines; and ensure healthy relationships between Terracon and clients.
- Help connect clients' needs to Terracon's expertise and resources on one-off, portfolio, and programmatic projects nationwide and ensures clients' interests are protected and their business expectations are achieved.
- Champion the identification, pursuit, and generation of new leads with prospective and current clients.
- Work closely with local Operations management to optimize national account performance.
- Assist in the development and implementation of the FLI Sector annual strategic plan and help execute long-term business and marketing strategies.
- Use company platforms such as CRM, Power BI, Dodge, and others to help track the progress and results of strategic goals.
- Actively participate and seek leadership roles in selected industry professional organizations, associations, and technical meetings/events as a representative of Terracon.
- Help create and model a safe work environment; demonstrate safe work practices and always promote an Incident & Injury Free (IIFTM) culture.
- Travel nationally for client meetings, conferences, and internal meetings as required
Qualifications- Bachelor's degree in Business, Marketing, Engineering, Architecture, Geology, Environmental Science or related degree and a minimum of 10 years of related professional services experience.
- Experience leading business development strategy and building programs for large, decentralized AEC firms.
- Experience in marketing professional services and managing accounts.
- High level of presentation and sales skills are desired. An advanced business degree (i.e. MBA) is a plus.
- Valid driver's license.
Preferred:- PE, PG, CPSM, LEED AP or other professional designation
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Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
