UnitedHealth Group

Senior Medical Equipment Specialist San Antonio Texas

UnitedHealth Group$60K — $108K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in healthcare operations or related fields
  • Experience in coordinating equipment maintenance and vendor services
  • Familiarity with service providers and managing work requests
  • Proficient in work order management platforms like ServiceNow
  • Strong customer service and vendor management knowledge
  • Excellent verbal and written communication skills
  • Ability to travel up to 25% and work irregular hours

Responsibilities

  • Assist in developing and maintaining equipment management policies
  • Monitor CMMS to manage biomedical equipment work requests
  • Provide troubleshooting support to clinic staff for equipment issues
  • Facilitate procurement of medical equipment for clinics
  • Coordinate delivery and installation of new equipment
  • Procure equipment-related materials and services
  • Monitor vendor performance for quality and compliance
  • Build collaborative relationships with cross-functional teams

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase options
  • 401k contribution
  • Support for career development and future opportunities
Full Job Description
Supports the Medical Equipment Management Program by partnering with clinics and biomedical service providers to ensure the proper maintenance, inspection, testing, and lifecycle management of medical equipment and devices. Coordinates equipment-related activities to support operational efficiency, regulatory compliance, and high-quality patient care.

Primary Responsibilities:

  • Assists leadership in the development, implementation, and ongoing maintenance of policies, procedures, and standards related to medical equipment management
  • Monitors the computerized maintenance management system (CMMS), such as ServiceNow, to ensure biomedical equipment work requests are appropriately assigned and completed within established service level agreements (SLAs)
  • Provides first-level troubleshooting and support to clinic staff via phone, email, and chat for medical equipment issues. Coordinates and dispatches biomedical service vendors for repairs, maintenance, and advanced technical support as needed
  • Facilitates the procurement of capital and managed medical equipment for clinics, ensuring required approvals are obtained and standardized equipment configurations are maintained
  • Coordinates the delivery, installation, and onboarding of new medical equipment, ensuring timely engagement of biomedical service providers for inspection, testing, and commissioning activities
  • Procures equipment-related materials and services in accordance with organizational policies and approval requirements
  • Monitors vendor and supplier performance to ensure quality, responsiveness, and contract compliance. Participates in performance improvement initiatives, vendor evaluations, and sourcing activities as appropriate
  • Builds and maintains collaborative working relationships with Project Coordinators, Information Technology (IT), Integration teams, clinic operations, and external service providers to support equipment-related projects and initiatives
  • Performs other duties and responsibilities as assigned


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of experience in healthcare operations, biomedical equipment coordination, healthcare technology management, supply chain, facilities management, or a related field
  • Experience coordinating equipment maintenance, repairs, procurement, or vendor services
  • Experience working with service providers and managing work orders, service requests, or maintenance activities
  • Experience collaborating with cross-functional teams and supporting operational initiatives
  • Knowledge of customer service principles and vendor management practices
  • Proficiency with work order management platforms or similar systems (e.g., ServiceNow)
  • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams
  • Proven solid organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
  • Proven excellent verbal and written communication skills, including the ability to effectively interact with clinical staff, vendors, and internal stakeholders
  • Demonstrated ability to analyze information, solve problems, and make sound decisions
  • Current driver's license
  • Access to reliable transportation
  • Proven ability and willingness to work irregular hours on occasion
  • Ability and willingness to travel (25%)


Physical & Mental Requirements:

  • Ability to lift up to 50 pounds
  • Ability to push or pull heavy objects using up to 50 pounds of force
  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to properly drive and operate a company vehicle
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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