We are seeking a
Senior Marketing Communications Specialist who will manage transactional communications to inform/communicate and educate consumers about their home delivery pharmacy prescription orders. This position will be responsible for the creative design and ownership of transactional communications as well as building relationships cross functionally to provide the optimal pharmacy patient consumer experience by eliminating gaps and/or confusing, inaccurate, redundant, or unnecessary touchpoints.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:- Guide planning and direction in the design, development, and implementation of order-related / pharmacy member communications including, but not limited to email, SMS, letters, prescription order forms, and various types of supplemental drug information
- Content development, copywriting, editing
- End-to-end project management for a variety of product and program communications
- Develop project calendars and manage to deadlines
- Demonstrated ability to manage projects from end-to-end
- Ability to think creatively against deadlines with acute attention to detail and multiple cross-functional processes
- Add value to strategic brainstorming sessions / creative development
- Translate objectives in a well-articulated creative brief
- Manage creative build and various rounds of revisions
- Experience with creative concept development based on requests from multiple internal stakeholders and message development
- Provides clear and easy-to-understand creative direction to creative partners
- Drive strategic and tactical messaging decisions by delivering and interpreting feedback from multiple stakeholders across the organization
- Ability to receive/interpret/provide direction and feedback to manage the various rounds of revisions among internal stakeholders and agency partners
- Follow the creative development process including full marketing communication review, package up and route to stakeholders and finalize all approvals and feedback
- Manage individual creative / project spend
- Estimates
- Agency invoicing and tracking
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- Bachelor's degree
- 3+ years of consumer-facing marketing communications experience, preferably in both online and offline channels
- Advanced level of proficiency with MS Office
Preferred Qualifications:- Well organized with ability to multi-task, think outside of the box and understand complex organizational processes and programs
- Must be able to prioritize projects, work well under pressure and meet deadlines
- Excellent self-management, reporting and follow up skills
- Exceptional writing, editing and proofreading skills
- Outstanding interpersonal and communication skills
- Self-starter, self-motivated, enthusiastic and works well under pressure
- Problem solving skills
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
