JP Morgan Chase & Co.

Senior Marketing Associate

JP Morgan Chase & Co.$70K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in marketing operations, campaign execution, or project management.
  • Ability to juggle multiple campaigns with strong organization and detail orientation.
  • Experience in multi-channel customer communications, both digital and direct.
  • Strong discipline in project management including timelines and launch readiness.
  • Excellent written and verbal communication skills for coordinating across teams.
  • Skilled in reviewing creative and copy for accuracy and formatting requirements.
  • Experience working with analytics teams for audience targeting and validation.

Responsibilities

  • Execute lifecycle and portfolio campaigns across multiple channels to enhance customer engagement and retention.
  • Manage day-to-day operations including campaign intake, timelines, and creative coordination.
  • Ensure integrated messaging across channels for consistent value propositions.
  • Collaborate with analytics to convert strategy into actionable audience targeting and eligibility.
  • Validate campaign setups and proactively address potential launch risks.
  • Oversee necessary reviews and documentation for compliance and audit readiness.
  • Draft briefs and review campaign creatives for accuracy and consistency.

Benefits

  • Be part of a fast-paced marketing team focused on improving customer experiences.
  • Opportunity to work with a variety of channels, providing a broad scope of work.
  • Involvement in campaign insights and optimization recommendations.
  • Chance to partner with analytics teams and develop your data interpretation skills.
Full Job Description
JOB DESCRIPTION

Be part of a fast-moving marketing team where operational excellence directly improves the customer experience. You will help turn strategy into high-quality campaigns that reach customers at the right time and in the right way.

Job Summary:
As aSenior Marketing AssociateinCo-Branded Cards, you execute end-to-end lifecycle and portfolio campaigns that drive engagement, retention, and loyalty. You keep campaigns on track by managing intake, requirements, timelines, creative coordination, quality checks, and launch readiness across channels. You help ensure every campaign is accurate, consistent, and delivered in line with required reviews and approvals, while using performance insights to recommend practical optimizations.

Job responsibilities:
 Execute end-to-end lifecycle and portfolio campaigns across email, push, in-app, direct mail, and partner-owned channels to drive engagement, retention, and loyalty
 Manage day-to-day campaign operations, including intake, requirements, timelines, creative trafficking, build coordination, QA and UAT support, launch readiness, and post-launch monitoring
 Coordinate integrated messaging across company-owned and partner channels to support consistent value propositions, sequencing, and frequency across touchpoints
 Partner with analytics and channel teams to translate strategy into executable audiences, eligibility criteria, suppressions, and contact rules
 Validate targeting outputs and campaign setup prior to launch, proactively identifying risks and resolving issues quickly
 Own required reviews and approvals for assigned initiatives, ensuring disclosures, substantiation, opt-out rules, and documentation are completed for audit readiness
 Support offer and communication development by drafting briefs and reviewing creative and copy for accuracy, consistency, and channel requirements
 Maintain campaign performance reporting, including delivery and engagement trends, response or conversion indicators, and retention signals
 Summarize learnings and recommend optimizations to targeting, creative, channel mix, and cadence
 Coordinate test-and-learn execution, including hypotheses, test and control design support, success metrics, and measurement tagging
 Partner with analytics to interpret results, document insights, and help scale winning approaches

Required qualifications, capabilities, and skills:
 Five or more years of experience in marketing operations, campaign execution, project management, or a similar role
 Proven ability to manage multiple campaigns or initiatives simultaneously with strong organization and attention to detail
 Experience supporting multi-channel customer communications, including digital and direct channels
 Strong project discipline across requirements, timelines, dependencies, and launch readiness
 Strong written and verbal communication skills, including the ability to coordinate across multiple partners
 Ability to review creative and copy for accuracy, consistency, and basic channel formatting requirements
 Experience partnering with analytics teams to implement audiences and validate targeting outputs
 Comfort working within review and approval processes, including legal and compliance coordination
 Customer-focused mindset with a commitment to improving customer experience and reducing friction
 Ability to work effectively in a fast-paced environment and proactively resolve issues
 Ability to travel up to 10 percent of the time

Preferred qualifications, capabilities, and skills:
 Experience coordinating QA and UAT for campaign builds and customer journeys
 Familiarity with test-and-learn practices, including success metrics and measurement tagging
 Experience producing performance readouts and translating results into actionable recommendations
 Experience coordinating messaging across company-owned and partner-managed channels
 Strong presentation skills and comfort sharing status, risks, and performance updates with stakeholders
 Experience supporting lifecycle marketing programs such as onboarding, engagement, retention, or win-back
 Experience improving operational processes, templates, or workflows to increase speed and quality

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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