Senior Manager, Workforce Planning

Walmart, Inc.

$109K — $150K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in workforce planning or related field
  • Strong analytical skills with a focus on data-driven decision making
  • Proficiency in workforce management systems and reporting tools
  • Experience leading cross-functional teams and stakeholders
  • Ability to communicate complex insights clearly to diverse audiences

Responsibilities

  • Lead development and implementation of workforce planning strategies
  • Partner with Store Managers and Field Leaders to align workforce plans with business needs
  • Leverage AI to enhance scheduling performance and operational efficiency
  • Create and maintain dashboards and performance metrics to track workforce planning progress
  • Develop actionable insights and recommendations for store readiness and productivity
  • Champion best practices and drive adoption of workforce planning tools across the field
  • Simplify processes to enhance accuracy and effectiveness in scheduling

Benefits

  • Opportunities for career advancement within a large organization
  • Collaborative work environment with cross-functional teams
  • Access to advanced technology and tools for workforce management
  • Commitment to continuous improvement and innovation in processes
  • Exposure to strategic decision-making at a senior level
Full Job Description
Position Summary...
The Senior Manager, Workforce Planning oversees scheduling, wage control processes, and innovation in workforce management. This position ensures The Senior Manager, Workforce Planning, is responsible for leading the strategies, processes, and insights that enable Walmart stores to have the right associates, in the right place, at the right time, to serve customers and deliver operational excellence. This role partners closely with Store Managers, Field Leaders, People partners, Finance, Operations, and cross-functional teams to translate business priorities into practical workforce plans, scalable processes, and measurable execution outcomes.

What you'll do...

The Senior Manager, Workforce Planning leads the development, implementation, and continuous improvement of workforce planning strategies, processes, and tools that support store execution and customer service.

This position partners with Store Managers, Field Leaders, and cross-functional stakeholders and leveraging AI to understand operational needs, identify workforce planning opportunities, and improve scheduling performance by building, maintaining, and enhancing management reporting, dashboards, scorecards, and performance views that monitor progress against workforce planning priorities.

The Senior Manager, Workforce Planning develops actionable insights and recommendations to help leaders improve labour planning, schedule effectiveness, associate availability, productivity, and overall store readiness. Prepare executive-ready summaries, business updates, and performance narratives that clearly connect insights to operational actions and outcomes. Follows-up on execution, escalates barriers, and ensures leaders have visibility to performance and next steps.

This position also influences and supports field adoption of workforce planning tools, standards, and best practices through clear communication, change management, and stakeholder engagement. Champions continuous improvement by simplifying processes, reducing manual work, and identifying scalable solutions that improve scheduling accuracy and store execution.

The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience.

L'échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l'expérience pertinente.


Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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