Walmart

Senior Manager, Technology Operations - Marketplace Payments

Walmart$90K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in project/program management or related area, including 2 years of supervisory experience
  • Bachelor's or Master's degree in relevant fields such as computer science, business, or finance
  • Strong stakeholder management and influencing skills
  • Analytical mindset for data-driven decision-making
  • Experience leading complex, cross-functional initiatives

Responsibilities

  • Lead key programs to support Marketplace Payments and Financial Services
  • Drive seller adoption and enhance the seller experience
  • Collaborate with internal teams to launch and scale new financial products
  • Customize financial solutions based on seller and business needs
  • Work with enterprise and treasury teams to establish risk frameworks
  • Foster collaboration across departments to promote acceptance of financial products
  • Engage with sellers for feedback to improve service delivery
  • Measure performance and iterate strategies for continuous improvement
  • Develop and lead a high-performing team

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage
  • Paid time off including vacation and holidays
  • 401(k) with company match
  • Performance bonuses and potential stock options
  • Flexible work arrangements
Full Job Description
Position Summary...

What you'll do...
This role will be a key member on the Marketplace Payments team leading adoption and scaling of key Seller Payments, financial programs and services. Key responsibilities include driving Seller experience, program adoption, seller enablement, and customization of payments and financial services offered to Marketplace Sellers.

Job Responsibilities
  • Lead key programs supporting Marketplace Payments and Financial Services, ensuring strong execution and alignment to business priorities
  • Drive Seller adoption and improve the Seller experience across payments and financial services offerings. Work closely with internal marketplace teams on cross-sell and driving an aligned cross functional seller adoption & marketing strategy
  • Partner cross functionally with business, product and operations stakeholders to support the go to market launch and scaling of new financial products and services
  • Lead customization of financial solutions according to the Seller and business needs at the same time optimize operational costs and risks
  • Partner with enterprise and treasury teams on building appropriate risk frameworks, monetization strategies as well as prioritization of key products and services
  • Ensure close collaboration with Account management, Seller Services, Marketing and Operations to drive acceptance of new financial products and services with Sellers.
  • Drive seller engagements, collecting seller feedback and white glove vs systemic approaches to ensure we are serving the seller needs, experience improvements while driving program awareness.
  • Build key measurements and a test/iterate philosophy to improve results. Use data and insights to track performance, identify opportunities, and drive continuous improvement
  • Lead and develop a high-performing team


What you'll bring
  • Experience leading complex, cross-functional programs or initiatives
  • Ability to drive adoption of products or services, ideally within payments, financial services, marketplace, or eCommerce
  • Strong stakeholder management and influencing skills
  • Analytical mindset with the ability to use data to inform decisions
  • Experience leading and developing teams


Minimum Qualifications
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area
Option 2: 5 years' experience in project management, program management, program operations, or related area

Preferred Qualifications
  • Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
  • Experience in payments, financial services, marketplace, or eCommerce environments
  • Experience driving product or program adoption and scaling initiatives
  • Strong understanding of seller/ customer ecosystems and financial programs
  • Experience working cross-functionally to launch and scale new products or services
  • Knowledge of accessibility best practices, including familiarity with WCAG standards and inclusive design principles


Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00

Sunnyvale, California US-11789: The annual salary range for this position is $117,000.00 - $234,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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