The Senior Manager, Technology Enablement, serves as the business owner for the Practice Group's technology portfolio, ensuring the technology investments are effectively operationalized, adopted, optimized, and translated into measurable business value.

This role functions as an internal strategic consultant responsible for identifying operational opportunities, improving service delivery, leading enterprise initiatives, and maximizing the return on the Practice Group's technology investments.

Unlike traditional technology leadership positions focused on engineering or platform development, this role focuses on business enablement ensuring technology capabilities are fully leveraged through process optimization, stakeholder alignment, client engagement, operational consulting, and continuous improvement.

The Senior Manager partners directly with attorneys, clients, executive leadership, and operational teams to evaluate business needs, identify organizational blind spots, improve technology adoption, develop scalable service offerings, and lead strategic initiatives from concept through implementation.

Success in this position requires exceptional consulting, communication, operational strategy, project leadership, and change management skills, combined with deep experience within legal technology, eDiscovery, and professional services environments.

Maintaining an in-office presence is important to delivering our services through an integrated and collaborative work culture. This position will reside in any of our Boston, Washington DC, Philadelphia, Chicago, or San Francisco offices with a hybrid in-office/remote working schedule.

Responsibilities:

Strategic Business Consulting

• Serve as the operational business owner for current Practice Group technology investments.
• Partner with attorneys, clients, and operational leaders to identify opportunities to enhance utilization of existing technology and services within the Operations business unit.
• Evaluate operational effectiveness and recommend process and technology improvements.
• Facilitate strategic planning sessions and provide recommendations to executive leadership.
• Develop operational roadmaps aligned with business and technology objectives.

Technology Enablement

• Drive adoption and maximize the business value of technology solutions, including RelOne and its expansive suite of tools in addition to other applications currently supported by the Operations team.
• Evaluate technology utilization, identify underused capabilities, and develop strategies to increase adoption.
• Identify opportunities to eliminate redundant technology and streamline the technology environment.

Strategic Initiative Leadership

• Lead enterprise and Practice Group strategic initiatives from planning through implementation.
• Develop business cases, ROI analyses, and executive presentations.
• Facilitate steering committees and support organizational change management.
• Coordinate with vendors and cross-functional stakeholders.
• Provide PMO leadership and ensure initiatives remain aligned with business objectives.

Operational Excellence

• Identify and implement opportunities for continuous improvement and operational efficiency.
• Apply Lean principles, process mapping, and service delivery optimization to improve business processes.
• Develop KPIs, governance frameworks, SOPs, and other tools to support consistent and effective operations.
• Identify opportunities to streamline operations and recommend measures to improve efficiency and reduce expenses.

Client & Attorney Engagement

• Partner with attorneys, clients, and internal stakeholders to understand business needs and provide technology consulting for core eDiscovery platforms.
• Participate in client pitches and presentations as needed.
• Conduct technology demonstrations and provide internal attorney education as needed.
• Support service enablement and promote effective use of technology solutions.

Market & Technology Evaluation

• Research emerging technologies, market trends, and industry best practices for core eDiscovery platforms to supplement existing tool suites currently supported by the Operations team.
• Evaluate vendors and technology solutions through demonstrations and proof-of-concept initiatives.
• Conduct ROI analysis, benchmarking, and technology assessments.
• Develop recommendations to support technology investment and business decisions.

Leadership & Collaboration

• Lead through influence and collaboration rather than direct authority.
• Build consensus and foster strong relationships across business, technology, and operational teams.
• Communicate effectively with executive leadership and stakeholders at all levels.
• Support strategic planning, resource optimization, and organizational priorities.
• Provide recommendations related to resources, budgets, and technology investments.
• Additional responsibilities may be assigned as needed.

Measures of Success

Success in this role will be demonstrated through:

• Increased technology adoption and utilization.
• Reduced redundant or underutilized applications.
• Successful delivery of strategic initiatives.
• Improved operational KPIs and service delivery.
• Increased attorney and client engagement and satisfaction.
• Improved return on technology investments.
• Increased operational efficiency and cost optimization.

Education and Experience:

• Bachelor's degree (B.A.) from a four-year college or university and minimum of 15 years of relevant experience in a large law firm, legal service provider, and/or in-house corporate environment. An equivalent combination of education and experience may be considered.
• Strong legal technology knowledge, including Relativity and AI solutions.
• Excellent communication, consulting, customer service, and interpersonal skills.
• Strong leadership, executive presence, and ability to influence without direct authority.
• Strategic thinking and business acumen, including budgeting, financial analysis, business case development, and portfolio management.
• Strong project management, organizational, analytical, and problem-solving skills.
• Ability to manage competing priorities, adapt to change, and work collaboratively.
• Ability to analyze complex information and effectively communicate recommendations to senior leadership and clients.
• PMP, Relativity Expert, or Lean Six Sigma certification is preferred but not required.

Qualified candidates must apply online by visiting our website at www.morganlewis.com and selecting "Careers."

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For positions in Washington, DC, and Boston, MA, the salary range for this position is: 143,000.00- $228,800.00

For positions in Chicago, IL, the salary range for this position is: $136,800.00 - $218,850.00

For positions in San Francisco, CA, the salary range for this position is: $155,500.00 - $248,725.00

The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary or hourly wages may be only part of the total compensation package. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors.