Senior Manager Technology Delivery

Ryder

$140K — $160K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT management, supply chain management, computer science, engineering, accounting, business, or related field
  • 10+ years of technology experience in transportation/supply chain/distribution management, preferably in 3PL/4PL
  • 5+ years across vertical industries with a focus on logistics best practices
  • 5+ years managing large-scale supply chain and logistics projects from vision to implementation
  • Advanced knowledge of transportation management technology solutions
  • Familiarity with technology trends and methodologies, including Agile and DevOps

Responsibilities

  • Lead and manage the business unit's IT team, ensuring product performance and service delivery
  • Translate business needs into project estimates and requirements
  • Conduct program/project reviews to resolve business requirement issues
  • Collaborate with business management and IT teams to prioritize projects and implement systems solutions
  • Develop and maintain a product roadmap in partnership with business and external stakeholders
  • Manage relationships with third-party vendors to optimize service delivery
  • Create and manage a comprehensive portfolio metrics package for executive leadership

Benefits

  • Comprehensive health and welfare benefits including medical, dental, and vision
  • Life insurance and disability insurance options
  • Paid time off for vacation, illness, bereavement, and parental leave
  • Tax-advantaged 401(k) retirement savings plan
Full Job Description
Job Description:

Summary
Responsible for leading a team of technology professionals and driving the application strategy for a Ryder business unit/vertical application portfolio. This includes managing the product technology team in enabling innovative and competitive solutions for our business users and external customers. Also responsible for creating the application roadmap, developing the product strategy, and managing service delivery for the business unit/vertical's project portfolio. The Sr. Manager works closely with business partners and external customers to review features and functionality with a focus on continuous improvement for the entire technology portfolio.

Essential Functions
  • MANAGEMENT:
    • Provide leadership and direction for the business unity/vertical's IT team being accountable for product performance, service delivery, and end-user satisfaction.
    • Daily management of technology staff and resources
    • Resource planning, scheduling, and forecasting
    • Provides high level management, coaching and mentoring to create an environment which encourages accountability and strong staff development; manage the hiring, training, motivating, and retaining of top talent in the IT field both on site and in remote distribution centers
  • SOLUTIONS DELIVERY:
    • Translates business needs and objectives into requirements and project estimates
    • Determines how product architecture fits and interacts within Ryder's overall business visions
    • Conducts program/project reviews to identify and address business requirement support issues or roadblocks
    • In collaboration with business unit management and other IT functional areas, assess feasibility, determine cost/benefits, prioritize projects, and develop and implement systems plans and solutions that address the information requirements of the business and adhere to established strategic business and systems objectives
    • Drive innovation and creative solutions to business challenges
  • PRODUCT STRATEGY AND COLLABORATION:
    • Collaborates with business partners, external customers, and other IT functional teams to develop and publish the product roadmap. The roadmap is the foundation for prioritization, resource planning, and investment
    • Participates with senior business partners in transforming strategic plans into high level IT initiatives; provide a vision for how technology can enable current and future business opportunities; manage and drive the corporate governance process
    • Provides input into the formulation of the company business system architecture plans, assessing the feasibility of system requests and ensuring the plans support both strategic and near-term business needs
  • Approves spending limit (ASL) management. Deliver to published expectations within approved spending limits. Timely processing of all invoices, accruals, and financial milestones
  • Interfaces with 3rd party vendors on a regular basis to ensure Ryder is receiving best in category service delivery at cost effective levels, always with an eye on cost reduction
  • Metrics management. Develop, communicate, and manage a comprehensive portfolio metrics package to presented to executive leadership


Additional Responsibilities
  • Performs other duties as assigned.


Skills and Abilities
  • Ability to build strong customer relationships
  • Capable of budget planning, approved spending limit management, and capital project planning
  • Builds and manages effective teamsAbility to build and manage personnel and vendor relationships
  • Strong verbal and written communication skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Possesses strong technical aptitudeSolid technical understanding and proven ability to leverage technology to meet business objectives
  • Effective leadership skillsDemonstrated high competency in leadership Ability to drive integrity and instill high performance and accountability from the technology team


Qualifications
  • Bachelor's degree required in IT management, supply chain management, computer science, engineering, accounting, business or related field
  • Ten (10) years or more Transportation/supply chain/ distribution management technology experience. Prefer experience in a 3PL/4PL environment,required
  • Five (5) years or more Across vertical industries and logistics best practices with a focus on transportation/supply chain/distribution management and execution, required
  • Five (5) years or more With scalable technology solutions that adjust to cyclical business patterns, required
  • Five (5) years or more In organizing, planning, and executing large-scale supply chain and logistics projects from vision through implementation, required
  • Five (5) years or more In managing technology teams in developing solutions for the business community, required
  • Advanced knowledge of industry transportation management technology solutions
  • Knowledge of industry technology trends, concepts and methodologies to include waterfall, Agile, DevOps, BI&A, analytics
  • Familiarity with various technology platforms.
  • Basic knowledge of both front-end, back-end technologies to include SQL Server, Oracle, Java, Cloud, No SQL db's, etc.


Travel
20-30%

Job Category
Application Development, Delivery & Support

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:
Salaried

Minimum Pay Range:
$140,000.00

Maximum Pay Range:
$160,000.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

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