Tata Consultancy Services

Senior Manager

Tata Consultancy Services • $100K — $135K *
Waltham, MA 02453In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a managerial role with a focus on technical and functional aspects of Retail IT solutions.
  • Proven experience in strategic stakeholder management and deep knowledge of the Retail domain.
  • Strong technical solution leadership particularly in Cloud (AWS, Azure, GCP), DevOps, and technology modernization.
  • Demonstrated ability to deliver excellence in service management and lead high-performing teams.
  • Experience in implementing quality assurance initiatives and operational improvements.

Responsibilities

  • Guide team discussions on software quality improvements and infrastructure enhancements.
  • Drive cross-functional collaboration for innovative technology solutions using data-driven insights.
  • Manage project timelines and ensure alignment between team tasks and organizational goals.
  • Ensure adherence to software development best practices and IT compliance standards.
  • Foster a culture of continuous improvement and operational excellence within the team.
  • Implement strategies for maintaining the reliability of technology portfolios and proactively resolve issues.
  • Develop long-term project schedules, coordinating dependencies across teams to prioritize deliveries.

Benefits

  • Discretionary Annual Incentive Program.
  • Comprehensive medical, dental, and vision coverage along with disability planning.
  • Support for family needs including maternal and parental leaves.
  • Optional insurance plans for auto, home, and identity theft protection.
  • Professional development benefits including training reimbursement and commuter assistance.
  • Generous time off policies for vacation, sick leave, and holidays.
  • Legal and financial assistance options including 401k plans and student loan refinancing.
Full Job Description
Must Have Technical/Functional Skills

  • Top 3 Skills for a Senior Manager Techno-Functional Role
  • Strategic Stakeholder Management & Retail Domain Knowledge: Strong ability to collaborate with business and technology stakeholders, leveraging deep Retail domain expertise to align IT initiatives with business objectives, drive governance, and support strategic decision-making
  • Technical Solution Leadership (Cloud, DevOps & Technology Modernization): Proven ability to lead application management, solution design, system integration, production support, and technology modernization initiatives, supported by a working knowledge of Cloud platforms (AWS, Azure, GCP), DevOps practices, CI/CD pipelines, automation, and digital transformation strategies.
  • Delivery Excellence & People Leadership: Proven ability to lead high-performing teams, manage large-scale projects and support services, ensure SLA compliance, mitigate risks, and drive continuous improvement to achieve business and operational goals.


Roles & Responsibilities

  • Guide and lead team in strategic discussion and technical developments recommendations to improve quality of software solutions and supporting infrastructure to better meet users needs.
  • Drive effective cross-functional team collaboration to conceptualize technology solutions and services, leveraging data to drive original design ideas and decisions.
  • Drive the team toward results, help with communication and make sure the work required matches the published timeline. When it doesnt matches, make sure that planning activities occurs to reset the team or the work, and feel comfortable providing next steps.
  • Ensure software engineering team is adhering to software development best practices to analyze, design, develop, test, and implement high quality technology solutions that meet the needs of the business. This includes alignment with IT standards, policies, and guidelines.
  • Implement and drive adherence to quality assurance change initiatives. Foster and environment that encourages team to continually review and improve operational improvements.
  • Ensure reliability and resiliency in supported technology portfolios by implementing appropriate tools and procedures to monitor, identify, and proactively remediate software stability issues before causing customer impact.
  • Develop complex, long-term work schedules that enable the organization to achieve its business goals. Involves coordinating and planning dependencies across multiple teams to enable prioritized delivery of initiatives across the technology portfolio.
  • Define and maintain a technology roadmap to facilitate application software development and ensure the development work is prioritized across both technical and business needs.
  • Explore and develop a detailed understanding of external developments or emerging issues and evaluate their potential impact on, or usefulness to, the organization.
  • Ensure the performance of skilled technical resources within the department or area of responsibility is appropriately being managed and developed through setting appropriate performance objectives for direct/indirect reports and holding individuals Team Members accountable for achieving them. Ensure appropriate corrective actions are taken, where necessary, to ensure the achievement of committed objectives.
  • Clearly articulate and outline the actions needed to implement the function's strategy and technology strategy within the team; explain the relationship to the broader organization's mission , vision, and values; motivate Team Members to commit to these and to do extraordinary things to achieve area goals and commitments.
  • Support the development and management of labor, software, and outside service budgets and work with leadership to report variances and make recommendations where necessary.
  • Evaluate the capabilities of Team Members within the department to identify gaps and prioritize development activities. Implement formal development frameworks within the area of responsibility. Coach and mentor others to support the continued talent grown and development of the team


TCS Employee Benefits Summary:

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.


#LI-KR3

Salary Range-$100,000-$135,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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