Walmart

Senior Manager, Revenue Operations Scaled Services, Enablement and Support - Member Experiences - Sam's Club MAP

Walmart$90K — $180K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years in experiential marketing, event execution, or brand activations
  • Experience managing end-to-end consumer-facing events
  • Strong collaboration skills in complex organizations
  • Ability to manage vendors, budgets, and multiple projects
  • Understanding of retail and omnichannel marketing
  • Excellent organizational and communication skills

Responsibilities

  • Plan and execute member-facing events
  • Translate MAP strategy into impactful B2C experiences
  • Ensure activations meet brand standards and drive measurable outcomes
  • Collaborate with cross-functional teams on experiences
  • Build relationships for seamless promotion and coordination
  • Manage project timelines, budgets, and workflows
  • Implement processes for event planning and measurement
  • Optimize programs based on performance metrics

Benefits

  • Health benefits including medical, vision, and dental coverage
  • Financial benefits such as 401(k) and stock purchase options
  • Generous paid time off including parental and family care leave
  • Short-term and long-term disability benefits
  • Company discounts and reimbursement for adoption and surrogacy expenses
  • Live Better U education benefits covering tuition and fees
Full Job Description
Position Summary...

What you'll do...

The Senior Manager, Member Experiences will lead the strategy and execution of member-facing (B2C) events and activations across Sam's Club. This role is responsible for bringing the MAP retail experience network to life through in-club and in-market experiences that engage members, elevate the brand, and drive measurable business impact.

This role requires a strong operator and collaborator with expertise in experiential marketing, capable of translating strategy into high-quality execution. The ideal candidate blends creativity with operational rigor and thrives in a cross-functional, fast-paced environment.

What you'll do:
  • Plan and execute all member-facing events
  • Translate MAP strategy into scalable, high-impact B2C experiences that drive engagement and member value.
  • Ensure all activations are aligned to brand standards and deliver measurable outcomes.
  • Partner with Merchandising, Marketing, Membership, Media, and Operations to deliver priority, integrated experiences.
  • Build strong working relationships, including Media Strategy to ensure seamless promotion, coordination and delivery.
  • Establish and manage timelines, budgets, and workflows across concurrent activations.
  • Implement consistent processes for planning, execution, and post-event measurement.
  • Track performance metrics; optimize programs based on insights and feedback.
  • Manage relationships with experiential, production, and technology vendors.
  • Support vendor selection to ensure quality, efficiency, and consistency.


What you'll bring:
  • 6-8 years of experience in experiential marketing, event execution, or brand activations.
  • Proven experience managing end-to-end execution of consumer-facing events or programs.
  • Strong cross-functional collaboration skills within complex, matrixed organizations.
  • Experience managing vendors, budgets, and multiple projects simultaneously.
  • Understanding of retail, omnichannel marketing, or member/customer engagement.
  • Strong organizational and communication skills, with attention to detail and follow-through.


At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage

-Financial benefits include 401(k), stock purchase and company-paid life insurance

-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).









Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...



About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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