The Senior Manager, Project Delivery & Systems Operations provides strategic leadership for the Project Delivery, System Integration, and Field Support & Controls teams. Reporting to the Director of Operations, this role is responsible for ensuring the successful delivery of customer projects from initial proposal through design, programming, installation, commissioning, and final customer acceptance.
This leader will drive operational excellence by developing high-performing teams, optimizing resources, standardizing processes, and fostering a culture focused on safety, accountability, customer satisfaction, and continuous improvement. The ideal candidate combines strong technical and operational expertise with the ability to lead complex projects, build cross-functional partnerships, and deliver outstanding customer outcomes.
What You'll Do- Lead and develop the Project Delivery, System Integration, and Field Support & Controls teams, providing clear direction, coaching, and performance management.
- Build a high-performing organization through talent development, succession planning, and employee engagement.
- Establish goals, KPIs, and operating standards that align with business objectives and drive continuous improvement.
- Ensure effective staffing, resource planning, and workload management across projects and service activities.
- Oversee the successful execution of customer projects from quotation through installation, commissioning, and final acceptance.
- Manage project scope, schedules, budgets, risks, and deliverables to ensure projects are completed safely, on time, and within budget.
- Provide leadership for controls design, system integration, programming, testing, technical documentation, and field support activities.
- Drive process standardization and operational improvements that enhance quality, efficiency, scalability, and customer experience.
- Monitor project and operational performance through KPIs, reporting, and portfolio reviews.
- Lead the resolution of customer escalations, technical challenges, and project execution issues while maintaining strong stakeholder communication.
- Partner closely with Sales, Operations, Manufacturing, Procurement, Quality, and Finance to support business growth and project success.
- Champion a culture of safety, accountability, customer focus, and continuous improvement.
What You'll BringRequired Qualifications
- Bachelor's degree in Engineering, Construction Management, Operations Management, Project Management, or a related technical field; equivalent experience may be considered.
- Five or more years of leadership experience managing cross-functional teams within project management, controls integration, field services, operations, or a related industry.
Preferred Qualifications
- Project Management Professional (PMP) certification.
- Florida Contractor's License.
- Lean, Six Sigma, or other continuous improvement training and certifications.
Key Skills & Experience- Strong understanding of industrial automation, electrical controls, systems integration, and project execution.
- Experience managing project planning, scheduling, budgeting, forecasting, and resource allocation.
- Proven success leading technical and operational teams in a fast-paced environment.
- Strong business and financial acumen, including project cost control and profitability management.
- Ability to balance strategic planning with hands-on operational leadership.
- Excellent communication, relationship-building, and problem-solving skills.
- Experience with ERP systems, project management software, scheduling tools, and reporting platforms.
Competitive Pay
Annual Bonus
Eligible for Annual Pay Increases
Comprehensive Health, Vision, and Dental Coverage
15 days Paid Time Off + 11 Paid Holidays
Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis.Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
Employer Paid benefits including: Employee Assistance Program (EAP),Basic Group Life Insurance, Short Term Disability, and more
Educational Assistance 6 Tuition Reimbursement up to $5,250
Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage
Health Savings Account (HSA) & Flexible Spending Account (FSA)options
