Quest Diagnostics

Senior Manager of Commercial Excellence (1x a week in office - open to various locations)

Quest Diagnostics$140K — $170K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years' experience in the Diagnostics industry or similar
  • Demonstrated knowledge of healthcare structures like physician, hospitals, and health plans
  • Experience in business planning and competitive analysis
  • Management experience in driving sales effectiveness processes
  • Proficiency working within a matrixed organization
  • Strong analytical skills with financial analysis capabilities
  • Business Degree or MBA preferred

Responsibilities

  • Lead the execution of the Commercial operating plan and provide monthly business reviews
  • Partner with sales leaders to advise on strategic growth initiatives
  • Support the annual operating plan for Specialty Sales teams
  • Conduct proactive business analysis and develop reporting tools
  • Drive execution and monitor performance of the Commercial team
  • Serve as a subject matter expert on Commercial data
  • Coordinate critical Commercial projects and oversee operations
  • Collaborate with Finance, Marketing, and Operations for holistic business management

Benefits

  • Medical, dental, and vision coverage from Day 1 for full-time employees
  • Comprehensive wellness programs
  • Annual no-cost health assessment
  • Mental health program
  • Flexible vacation and health time
  • 6 holidays plus 1 personal day off
  • 401(k) with a company match after 12 months
  • Education assistance program for career advancement opportunities
Full Job Description
JOB DESCRIPTION

Pay Range: $140,000 - $170,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

· Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

· Best-in-class well-being programs

· Annual, no-cost health assessment program Blueprint for Wellness®

· healthyMINDS mental health program

· Vacation and Health/Flex Time

· 6 Holidays plus 1 "MyDay" off

· FinFit financial coaching and services

· 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

· Employee stock purchase plan

· Life and disability insurance, plus buy-up option

· Flexible Spending Accounts

· Annual incentive plans

· Matching gifts program

· Education assistance through MyQuest for Education

· Career advancement opportunities

· and so much more!

 

The Senior Manager of Commercial Excellence is a leader in the business driving the execution of the Commercial operating plan as a partner to the Vice President - Specialty. A successful candidate will drive insights and solutions to grow the business and execute the strategic plan.

 

*This is a Hybrid role (1x a week in office) and we're open to candidates from various locations.


JOB RESPONSIBILITIES
  • Lead and develop strategies, processes, and measurements for execution of the Commercial operating plan. Provide monthly comprehensive Commercial business reviews that represents all relevant areas of Specialty Commercial business execution. Work in conjunction with VP to manage and message business needs.

  • Partner with sales leaders to determine and drive key priorities, targeting and initiatives. Advise in planning and coordination of strategic growth initiatives, lead sales team execution against initiatives, and guide initiatives to completion.

  • Support the annual operating plan process for the Specialty Sales teams. Support Commercial focused components of the plan. Ensure Commercial plan reconciles to financial budget.

  • Focus time on proactive analysis of the business. Support Commercial through center driven developed tools and reporting whenever possible.

  • Drive execution and accountability with Commercial team members. Monitor Commercial performance of the business. Drive change, action, and remediation based on performance and priorities.

  • Act as a subject matter expert on Commercial data to the business.

  • Drive Commercial Business Planning with Sales Leaders. 

  • Lead, coordinate, and project manage critical Commercial projects within the business and nationally when necessary. Serve as Specialty Vice President’s proxy in overseeing Commercial operations and projects of high importance, work with and/or lead cross-functional teams to ensure project success. 

  • Support intelligence gathering on the market, competition, health plans, health systems, and large prospects.

  • Partner with Commercial Deployment regarding supporting opportunity and franchise strategy information.

  • Drive implementation of new Commercial solutions and offerings. Develop measurable outcomes for Commercial efforts.

  • Partner with Incentive Compensation on key processes including exception relief, budget adjustment analysis, pricing credits, special incentive design and reporting, performance trends and account insights.

  • Collaborate with functional partners (Finance, Marketing, Operations etc.) to manage the business holistically.


JOB QUALIFICATIONS

Experience:

  • Experience leveraging distributed capabilities to refine and customize solutions
  • Demonstrated practical knowledge of lab industry, healthcare structures e.g. physician, hospitals and health plans
  • Business planning, market and competitive analysis
  • Proficiency working within a matrixed organization
  • Management experience in driving sales effectiveness processes
  • 5+ years' experience, in Diagnostics industry or similar

 

Required Competencies:

Hard Skills

  • Structured and logical thinking

  • Analytical skills: quantitative and qualitative

  • Financial analysis: Modeling, P and L, performance score carding

  • Proficiency with Excel, PowerPoint

  • Business Degree or MBA preferred

 

Soft Skills 

  • Customer Focused

  • Action oriented; Drive for Results

  • Communication and partnering

  • Innovation Management

  • Priority Setting, Organizing

  • Planning

  • Presentation skills

  • Innovative thinking

 

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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