Job Description Summary

Entity

Worker Type

Worker Sub-Type0

Cost Center

Pay Rate Type

Pay Grade

Scheduled Weekly Hours

Work Shift

Job Description

Under the direction of the MUSC System Executive Director of CDI, the Divisional CDI Manager provides strategic and operational oversight of division-based Clinical Documentation Improvement (CDI) program performance. This role is responsible for driving the accuracy and integrity of provider documentation within the medical record and improving performance across publicly reported and internal quality metrics. The CDI Manager leverages internal and external data sources to monitor key performance indicators, identify trends and opportunities, and implement targeted, data-driven strategies that enhance both process and outcome metrics.

The CDI Manager collaborates closely with physician groups, advanced practice providers, Coding, and Quality partners to promote accurate capture of clinical documentation supporting DRG assignment, risk adjustment, and quality indicator performance. The role includes oversight and optimization of CDI workflows, including case prioritization, review processes, re-reviews, and query practices, ensuring efficient operations and appropriate identification of documentation opportunities. The CDI Manager also maintains ownership of CDI-related systems and work queues, supporting testing, content integrity, and system enhancements to improve operational effectiveness.

In addition, the CDI Manager is responsible for monitoring team productivity, query performance, and engagement metrics, and for providing structured, data-informed coaching and feedback to CDI specialists to support individual and team development. This includes conducting case reviews, identifying educational gaps, and leading performance improvement efforts to drive accountability and continuous improvement.

The CDI Manager oversees all aspects of team management, including hiring, onboarding, training, performance evaluation, and ongoing staff development. The role fosters a culture of collaboration, psychological safety, and continuous learning by coaching and empowering team members to achieve performance goals. Administrative responsibilities include managing staffing coverage, approving time and attendance, maintaining schedules, and addressing operational or technical needs to ensure uninterrupted team performance.

Education:
00Master's degree in:0
00o00Nursing, Healthcare Administration, Business Administration or Public Health
00Current SC RN license (or equivalent clinical credential if broadening applicant pool)
Experience
00Minimum 5 years of acute care clinical experience
00Minimum 3 years of inpatient CDI experience
00Minimum 2 years of leadership or supervisory experience

Technical Knowledge:
00Working knowledge of:0
00o00MS-DRG methodology
00o00CC/MCC capture
00o00(SOI/ROM)
00o00Query compliance standards
00o00Clinical validation principles
00o00ICD-10-CM coding concepts

Certifications:
00CCDS or CDIP certification
00Required upon hire or obtained within 6 months

Preferred Qualifications:

Experience:
005+ years CDI experience
00Multi-hospital or system-level CDI experience
00Experience leading remote teams

Physician Engagement:
00Experience developing, delivering physician education and experience partnering with:
00o00Physician Advisors
00o00CMOs
00o00Service Line Leaders
00o00Medical Staff Leadership

Data & Analytics:
00Experience analyzing:0
00o00Query intensity
00o00Case mix index (CMI)
00o00Mortality performance
00o00PSI/HAC results
00o00CDI productivity metrics
00o00Physician response and agree rates

Leadership Competencies
00Team management, Performance coaching, Provider communication, Data analysis and performance improvement, Change management

.

Additional Job Description

Education:
00Master's degree in:0
00o00Nursing, Healthcare Administration, Business Administration or Public Health
00Current SC RN license (or equivalent clinical credential if broadening applicant pool)
Experience
00Minimum 5 years of acute care clinical experience
00Minimum 3 years of inpatient CDI experience
00Minimum 2 years of leadership or supervisory experience

Physical Requirements

• Mobility & Posture

Standing: Continuous, Sitting: Continuous, Walking: Continuous, climbing stairs: Infrequent, working indoors: Continuous, working outdoors (temperature extremes): Infrequent, working from elevated areas: Frequent, working in confined/cramped spaces: Frequent, Kneeling: Infrequent, bending at the waist: Continuous, Twisting at the waist: Frequent, Squatting: Frequent

• Manual Dexterity & Strength

Pinching operations: Frequent, Gross motor use (fingers/hands): Continuous, Firm grasping (fingers/hands): Continuous, Fine manipulation (fingers/hands): Continuous, reaching overhead: Frequent, Reaching in all directions: Continuous, Repetitive motion (hands/wrists/elbows/shoulders): Continuous, Full use of both legs: Continuous, Balance & coordination (lower extremities): Frequent.

• Lifting & Force Requirements

Lift/carry 50 lbs. unassisted: Infrequent, Lift/lower 50 lbs. from floor to 362: Infrequent, Lift up to 25 lbs. overhead: Infrequent, Exert up to 50 lbs. of force: Frequent

• Vision & Sensory

Maintain corrected vision 20/40 (one or both eyes): Continuous, Recognize objects (near/far): Continuous, Color discrimination: Continuous, Depth perception: Continuous, Peripheral vision: Continuous, Hearing acuity (with correction): Continuous, Tactile sensory function: Continuous, Gross motor with fine motor coordination: Continuous.

• Selected Positions:
  • Olfactory (smell) function: Continuous
  • Respirator use qualification: Continuous

• Work Environment & Conditions

Effective stress management: Continuous, Rotating shifts: Frequent, Overtime as required: Frequent, Latex-safe environment: Continuous.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!