Lowe’s

Senior Manager, Marketplace Performance

Lowe’s$100K — $130K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or a related field or equivalent experience
  • 8 years of relevant experience
  • 6-8 years in online, retail merchandising, vendor management, or digital marketing
  • 3 years of experience leading teams of direct reports

Responsibilities

  • Lead a global team of analysts driving digital marketplace initiatives
  • Identify improvements to data insights to optimize data management
  • Act as the centralized point for digital marketplace data reporting needs
  • Champion marketplace priorities with business and partner teams
  • Communicate effectively with executive leadership and stakeholders
  • Drive continuous improvement through weekly performance insights
  • Mentor team members and foster their growth in new skills

Benefits

  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount
Full Job Description
Your Impact
The Senior Manager, Marketplace Performance is a thought leader responsible for ensuring accountability in achieving business goals through the standardization and optimization of customer, channel, and commerce data within the digital marketplace ecosystem and in-store. This includes envisioning future state experiences, identifying business outcomes, tracking actionable insights to completion with responsible groups, increasing online and in-store awareness and education across partner teams, identifying and creating new opportunities to improve the marketplace experience, creating operational efficiencies that drive productivity for sellers, customers, and downstream partners. Additionally, deliver high-value projects that will drive gross merchandise value and profitability for marketplace performance across Lowe's selling channels.

What You Will Do

Lead a global team of direct and cross-functional analysts (U.S. and Bangalore), who work through digital marketplace initiatives and provide the necessary standardization to maximize channel productivity/return.
  • Lead a global team of direct and cross-functional analysts (U.S. and Bangalore), who work through digital marketplace initiatives and provide the necessary standardization to maximize channel productivity/return.
  • Act as the centralized owner of the Marketplace in-store experience. Define business outcomes, target experiences, customer needs, and seller needs. Work cross-functionally to build-out and deliver the roadmap.
  • Champion digital marketplace priorities and focus areas with digital business, store, and partner teams. Aggressively drive and deliver those priorities and ensure business realization.
  • Effectively communicate with different audiences, often executive leadership, both written and verbally. Lead building of materials that are shared with stakeholders and regularly present those to different audiences.
  • Actively work to identify improvements to data insights and discover processes with the intent to improve proficiency and reduce effort in data management and consumption by creating repeatable and automated processes.
  • Drive continuous improvement by providing insights based on the review of weekly channel/category performance reporting.
  • Stay up to speed on performance to share the strategy, roadmap, insights and resulting actions with senior cross-functional leadership.
  • Provide continuous, open feedback and mentorship to team members and cross-functional partners to encourage their growth and assist them in learning new tools, skills and techniques.
  • Collaborate and maintain relationships at the senior leadership level with cross-functional groups such as stores, merchandising, supply chain, accounting, finance category management as well as other teams within digital commerce.
  • Use insights, industry analysis, competitive benchmarking, and previous experience to identify key areas of opportunity and support the functional strategy for digital & in-store marketplace.
  • Provide the necessary insights and support to help define and align the multi-year roadmap for digital marketplace & in-store growth.
  • Ensure the digital and in-store data strategy aligns and supports with the digital marketplace team and seller's needs and objective.
  • Partner across customer intelligence teams to ensure compliance with established data analytics processes, roles, quality criteria, and performance metrics.
  • Foster the analysis and distillation of complex digital data sets to identify trends, patterns, and insights that inform business decisions and strategies that impact digital marketplace performance. Effectively translate those insights for stakeholder and leadership consumption.


Required Qualifications
  • Bachelor's degree in business or a related field or equivalent experience
  • 8 Years of relevant experience
  • 6-8 years of experience in online, retail merchandising, vendor management, or digital marketing
  • 3 Years of experience leading teams of direct reports


Benefits
  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount of strike price)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount

For information about our benefit programs and eligibility, please visit https//talent.lowes.com/us/en/benefits

About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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