First American

Senior Manager, Marketing Analytics & Growth Strategy (Remote)

First American$112K — $149K *
US-Anywhere
+ 4 other locationsRemote
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, analytics, or related field
  • 5-7 years of experience in digital marketing, including leadership roles
  • Strong background in marketing analytics and growth strategy
  • Experience with paid search and performance media tools like Google Ads
  • Familiarity with business intelligence platforms such as Power BI or Tableau
  • Ability to analyze complex datasets and connect marketing to financial outcomes
  • Excellent executive communication and cross-functional leadership skills.

Responsibilities

  • Analyze marketing and sales data to identify trends and growth opportunities.
  • Connect marketing performance to lead quality, conversions, and revenue.
  • Lead the development of attribution and performance measurement frameworks.
  • Manage and optimize paid search and performance media efforts.
  • Automate reporting and improve marketing operation processes.
  • Evaluate and implement emerging analytics technologies and frameworks.
  • Collaborate with cross-functional teams to align on strategies and definitions.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401k plan with company matching
  • Paid time off and sick leave
  • Employee stock purchase plan
  • Opportunities for professional growth and leadership development.
Full Job Description
First American Exchange Company is seeking a Senior Manager, Marketing Analytics & Growth Strategy to help lead the next phase of growth for a proven, high-performing marketing organization. Reporting to the Vice President, Marketing & Product Strategy, this newly created role will connect marketing activity to leads, completed exchanges, revenue and broader business outcomes; improve attribution and forecasting; and translate complex data into clear recommendations for senior leadership. The Senior Manager will initially lead a two-person performance marketing function and directly manage the Marketing Campaign Manager. Together, the team will combine analytics, business insight and campaign execution to improve the performance of paid-media initiatives, particularly paid search. The Senior Manager will hold overall accountability for results and partner closely with the Campaign Manager to connect platform activity to 1031 Exchange business outcomes, generate deeper campaign insights, and continuously improve targeting, testing, optimization and return on investment. The role will also advance the team’s use of AI, automation and emerging marketing technologies to improve strategy, execution, measurement and operating efficiency. The ideal candidate is a commercially minded marketing analytics leader who can find the story behind the numbers, lead collaborative teams, challenge assumptions and help leaders determine what to do next. What You'll Do: Marketing Analytics, Attribution and Forecasting - Analyze lead, customer, order, transaction, revenue and marketing data to identify trends, risks and growth opportunities. - Connect marketing programs to lead quality, conversion, completed orders, revenue, customer acquisition cost, cost per order and return on investment. - Lead the continued development of attribution, cohort reporting and performance measurement across media platforms, website activity, Salesforce and transaction data. - Establish consistent definitions, business logic and methodologies for funnel, channel and revenue reporting. - Develop lead, order and revenue forecasts using historical performance, customer behavior, market indicators and appropriate predictive techniques. - Translate complex analysis into concise executive summaries, business cases and actionable recommendations. Performance Media Strategy and Team Leadership - Lead the performance media function, integrating analytics, strategy, campaign execution, testing and optimization around shared business goals. - Partner closely with the Marketing Campaign Manager to translate campaign, audience, lead, order and revenue data into actionable insights and performance improvements. - Own the overall performance of paid search and other performance media, while the Campaign Manager leads day-to-day campaign execution and optimization. - Set channel strategy, goals, budgets, priorities and testing plans across Google Ads, Microsoft Advertising, Performance Max, display, DV360, retargeting and emerging acquisition channels. - Evaluate media performance based on downstream business outcomes and recommend budget shifts, audience strategies, landing-page improvements and corrective actions. - Establish a strong operating rhythm for the function, including shared goals, regular performance reviews, business context, knowledge sharing and continuous improvement. AI, Automation and Data Infrastructure - Identify and prioritize practical uses of AI and automation across analysis, reporting, attribution, forecasting, audience segmentation, campaign execution and customer engagement. - Automate repeatable reporting and marketing-operations processes to improve speed, consistency, scalability and resilience. - Improve dashboards, scorecards, automated alerts and data documentation while reducing manual work and key-person dependency. - Evaluate emerging marketing and analytics technologies based on business value, data readiness, implementation requirements and measurable return. - Partner with Marketing Operations, Salesforce, Product, Technology and enterprise data teams to improve data quality, system integration and workflow automation. - Establish appropriate standards for data privacy, validation, governance and human review of AI-generated analysis and consequential decisions. Growth Strategy and Cross-Functional Leadership - Partner with Marketing leadership to identify and prioritize opportunities for profitable growth across audiences, channels, products, partnerships and customer experiences. - Recommend where to increase investment, improve execution, test new approaches or discontinue underperforming activity. - Serve as the analytical partner to leaders across website, SEO, content, webinars, email, social media, Salesforce and marketing automation. - Align Marketing, Sales, Operations, Product and Finance around shared funnel definitions, reporting standards and business outcomes. - Influence decisions through collaboration, credibility and sound judgment, and translate technical or analytical concepts for nontechnical stakeholders. What Success Looks Like - Improve the reliability and usability of lead-to-order, attribution, revenue and forecasting reporting. - Establish clear channel-level customer acquisition cost, cost-per-order and downstream revenue measurement. - Improve paid-search and performance-media results through integrated analytics, strategy, execution and disciplined testing. - Build a high-performing performance media function that combines strong campaign execution with deeper customer, business and revenue insight. - Develop and begin executing a practical roadmap for AI and automation across marketing analytics, execution, measurement and operations. - Reduce manual reporting and dependence on individual institutional knowledge through scalable processes, documentation and automation. - Deliver analyses and recommendations that lead to measurable changes in strategy, investment, execution or business performance. What You'll Bring: - Bachelor’s degree or equivalent combination of education and relevant professional experience. - Degree emphasis in business, marketing, analytics, economics, finance, statistics, information systems or a related field is preferred. - Five to seven years of relevant experience, including a minimum of five years in digital marketing. - Experience leading significant analytical initiatives, cross-functional projects and team members is preferred. - Demonstrated readiness to operate at a Senior Manager level through strategic influence, executive communication and ownership of high-impact business decisions. - Strong experience in marketing analytics, business analytics, growth strategy, revenue operations, business intelligence or a related discipline. - Demonstrated ability to analyze and reconcile data from multiple systems and imperfect datasets and connect marketing activity to financial outcomes. - Experience with marketing attribution, cohort analysis, forecasting, customer acquisition cost and digital campaign measurement. - Strong working knowledge of paid search and performance media, including Google Ads, Microsoft Advertising and Performance Max. - Experience managing employees and leading collaborative teams that integrate analytics, strategy and campaign execution. - Experience with business intelligence and data-visualization tools such as Power BI, Tableau or comparable platforms; strong Excel skills are required. - Experience with CRM or Salesforce data; SQL, Google Analytics and marketing automation experience are preferred. - Experience applying AI-enabled analytics, automation or marketing technology tools to improve business or marketing performance. - Strong understanding of data quality, privacy, governance, validation and appropriate human oversight when using AI and automation. - Exceptional executive communication, presentation, cross-functional leadership and problem-solving skills. - Experience in financial services, real estate, title insurance, 1031 exchanges or another transaction-oriented business is helpful but not required. This is an opportunity to shape a newly created, highly visible leadership role within a successful and collaborative marketing team. Exchange Marketing has built strong digital programs, an engaged audience, a successful education and webinar platform, expanding website and Salesforce capabilities, and increasingly sophisticated performance measurement. The Senior Manager will help connect and scale those capabilities, lead a high-performing analytics and performance media function, introduce new automation opportunities, and play a critical role in helping the company accelerate growth and outperform the competition. The role offers meaningful business challenges, broad cross-functional influence and the opportunity to grow into wider leadership responsibilities as the organization evolves. Pay Range: $112,400.00 - $149,800.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

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Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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