Schedule:
Monday - Friday (40 hrs/wk)
8:00 AM - 5:00 PM
Department: IT Clinical Systems - 217
Primary Purpose:
The Lab & Clinical IT (LCIT) Senior Manager is responsible for the reliable, compliant, and predictable operations of all LCIT-supported systems and services. Reporting to and partnering closely with the Director of LCIT, this role is responsible for translating strategic intent into operational execution. Supervises LCIT managers, ensuring effective and consistent people management across teams.
Essential Functions:
Ensure stable and predictable performance of LCIT applications, systems, and services by establishing clear operational ownership, enforcing standards, and proactively managing risk and execution.
Ensure ongoing regulatory compliance across all LCIT-supported applications, systems, and services, including maintaining inspection readiness, enforcing validation and documentation standards, and escalating regulatory risks
Monitor work across LCIT teams to ensure end-to-end flow, resolving ownership ambiguity and handoff failures as needed
Provide operational leadership by aligning day-to-day operations with strategic priorities
Enforce consistent application of operational standards, processes, and documentation
Create and enforce standardized processes to support budget planning, capital requests, and contract management
Provide oversight of vendor relationships, ensuring day-to-day operations align with contract terms
Participate in the development, implementation, and maintenance of policies, procedures, and standards
Directly manage and coach LCIT supervisors/managers holding them accountable for predictable outcomes, decision-making quality, and appropriate escalation, addressing performance or capability gaps as needed
Build relationships and serve as an effective liaison with other IT teams, ARUP leadership, stakeholders, clients, and vendors
Triages, troubleshoots, escalates, and resolves highly complex issues
Represents LCIT in system audits, surveys, and inspections
Other duties as assigned
Physical and Other Requirements:
Stooping: Bending body downward and forward by bending spine at the waist.
Reaching: Extending hand(s) and arm(s) in any direction.
Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
Communicate: Frequently communicate with others.
PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.
ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as making general observations of depth and distance.
Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
