BVI Medical

Senior Manager, Integration Services

BVI Medical$115K — $125K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in lifecycle services or managed services environments.
  • 3+ years of experience managing technical or operational teams.
  • Strong expertise with device configuration using Microsoft Intune.
  • In-depth knowledge of asset lifecycle management and IT asset disposition (ITAD) processes.
  • Experience in production or distribution center environments is advantageous.
  • Demonstrated ability to optimize workflows and scale operations.
  • Excellent stakeholder management and communication skills.

Responsibilities

  • Lead the configuration and integration of technology products through multiple Integration Centers.
  • Drive improvements in lifecycle services to enhance user experience and adoption.
  • Manage IT asset disposition processes to ensure compliance and recovery value.
  • Standardize and optimize configuration, integration, and asset management processes.
  • Provide operational leadership across multiple locations to ensure service consistency.
  • Develop a high-performing team focused on integration and lifecycle operations.
  • Collaborate with various teams to align services with customer and business needs.

Benefits

  • Fast-paced and challenging work environment.
  • Company culture values authenticity and diversity.
  • Opportunities for professional development.
  • Participation in the Women in Technology Network.
  • Community involvement opportunities.
  • Supportive team atmosphere.
  • Remote/hybrid work options available.
  • Work/life flexibility.
Full Job Description
Job Title/Titre d'emploi
Senior Manager, Integration Services

Vacancy No / Numéro de poste vacant
VN9352

Company Name/Nom de l'entreprise
Compugen Inc

Work Location
Richmond Hill, ON

Pay Range / Rémunération
Base Compensation: $115000-$125000 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $125000-$145000 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting
No

Job Details/Détails du poste

Position Overview:

Compugen is seeking a Senior Manager, Integration Services to lead a core function within the Lifecycle Services organization. This role is accountable for the integration, configuration, reuse, and asset lifecycle management of technology products delivered through Compugen's production and services model.

This function is delivered through Integration Centers in Richmond Hill, Calgary, and Montreal, which serve as hubs for product configuration, integration, asset processing, and lifecycle services.

The role oversees how technology assets-including end-user devices, infrastructure components, and other physical IT equipment-are configured to customer-specific requirements, integrated into client environments, and managed throughout their lifecycle from initial setup through reuse or disposition.

A key focus is ensuring lifecycle services such as device and hardware configuration (e.g., Intune provisioning, SCCM, ABM), asset tagging, and environment integration are delivered in a standardized, scalable, and high-quality manner that supports both end-user experience and operational efficiency.

This leader will also drive strategy and execution for reverse logistics and reuse, including intake, secure data erasure, refurbishment, redeployment, and disposition, ensuring compliance, value recovery, and alignment with customer requirements.
Work location: Richmond Hill
Key Responsibilities:

Product Configuration & Integration
  • Lead configuration and integration of end-user devices, infrastructure hardware, and customer-specific solutions through Integration Centers.
  • Oversee imaging, Intune provisioning, asset tagging, staging, and hardware setup aligned with customer requirements.
  • Ensure all solutions are production-ready and meet operational and customer standards.

End-User & Service Experience
  • Design and improve lifecycle services to enhance end-user experience, usability, and solution adoption.
  • Align configuration and integration processes with customer and operational needs in collaboration with stakeholders.

Asset Lifecycle & ITAD
  • Own IT asset disposition (ITAD) processes including intake, evaluation, secure data erasure, refurbishment, reuse, and disposal.
  • Ensure compliance with security, environmental, and customer requirements.
  • Manage asset tracking, tagging, reporting, and data accuracy across systems.

Process Optimization
  • Drive standardization and continuous improvement across configuration, integration, reuse, and asset management workflows.
  • Improve efficiency, quality, and turnaround times through scalable processes.

Multi-Site Operations
  • Provide operational leadership across Integration Centers in Richmond Hill, Calgary, and Montreal.
  • Ensure consistency in service delivery, process execution, and quality standards across all sites.

Leadership & Collaboration
  • Lead and develop a high-performing team focused on lifecycle services and integration operations.
  • Partner with sales, service delivery, and technical teams to align lifecycle services with business and customer needs.

Skills & Qualifications:
  • 8+ years of experience in lifecycle services, device deployment, integration, or managed services environments.
  • 3+ years of leadership experience managing technical or operational teams.
  • Strong experience with device configuration and deployment tools such as Microsoft Intune.
  • Deep understanding of asset lifecycle management, device provisioning, and ITAD (reuse/disposition) processes.
  • Experience operating within a production or distribution center environment is a strong asset.
  • Proven ability to optimize processes and scale service delivery operations.
  • Strong knowledge of end-user computing environments, infrastructure hardware, and enterprise IT operations.
  • Excellent stakeholder management and communication skills.

What Compugen Offers You:
  • Exciting, fast-paced challenging work environment
  • A culture where authenticity and diversity are valued
  • Professional development
  • Participation in Women in Technology Network
  • Opportunities to give back to our local communities
  • Collaborative supportive team members
  • Remote work/hybrid work options
  • Work/life flexibility

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