Raytheon Technologies

Senior Manager Infrastructure Support Manager

Raytheon Technologies • $132K — $251K *
US-AnywhereRemote in California, US
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in MIS, Computer Science, Technology, Engineering, Mathematics (STEM), or a related field with 10 years of experience; OR 14 years of relevant experience in lieu of a degree.
  • Proven experience managing technical teams and projects in fast-paced, production environments.
  • Experience with ticketing, change management, or service management systems (e.g., ServiceNow).
  • Strong documentation skills and ability to analyze complex issues to coordinate resolutions.
  • Experience collaborating across remote teams and effectively translating business needs into solutions.

Responsibilities

  • Lead and develop a team of Cloud System Administrators to improve engagement and performance.
  • Oversee project planning and execution for cloud system projects and deployments.
  • Coordinate cross-functional project activities to align with business goals.
  • Manage compliance-driven programs like Clara and ATO to ensure timely submissions.
  • Direct daily operations of cloud systems, ensuring service continuity and effective troubleshooting.

Benefits

  • Parental (including paternal) leave
  • Flexible work schedules
  • Career development and recognition programs
  • Educational assistance
  • Child/adult backup care
Full Job Description
Date Posted:
2026-09-29
Country:
United States of America
Location:
US-CA-REMOTE
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required

The following position is to join our RTX Enterprise Services team:

RTX Corporation is seeking a highly organized, proactive, and collaborative Manager of Cloud Infrastructure Services & Projects to lead a team responsible for the coordination, optimization, and operational excellence of RTX cloud environments. This role sits within the Enterprise Services Application & Technical Shared Services organization and plays a critical part in driving cloud capabilities, shared services efficiency, and strategic alignment across enterprise teams.

In this leadership position, you will manage the Cloud Systems Lead and Cloud System Administrators, directing cloud-related projects, daily operations, and compliance efforts. The ideal candidate brings strong people leadership, proven project/program management experience, and a solid understanding of cloud technologies. You will ensure successful execution of cloud initiatives, elevate team performance, and maintain alignment with organizational policies, security standards, and shared services roadmaps.

What You Will Do

People Leadership & Team Management
  • Lead, coach, and develop a team of Cloud System Administrators, fostering continuous learning, accountability, and engagement.
  • Set priorities, balance workloads, and ensure timely delivery of operational and project-based work.
  • Conduct regular 1:1s, performance evaluations, and career development planning.
  • Promote a collaborative, inclusive, and high-performing team culture across geographically dispersed team members.
  • Project & Program Management
  • Oversee planning, execution, and delivery of cloud system projects, migrations, deployments, vulnerability management, and improvements.
  • Coordinate cross-functional project activities to ensure alignment with business goals and minimize disruptions.
  • Serve as the primary owner for Clara, ATO, GTA, and other compliance-driven programs, gathering required input to ensure accurate and timely submissions.
  • Maintain accurate and transparent project documentation, workflows, and cost reporting.
  • Work closely with the other managers in the Shared Services to support road mapping and long-term strategic planning for the Application & Technical Shared Services organization, ensuring cloud initiatives align with shared services objectives and enterprise goals.


Cloud Systems Oversight & Operations
  • Partner with the Cloud Systems Lead to direct daily cloud operations, troubleshooting, and service continuity.
  • Ensure adherence to organizational policies, cloud security standards, and compliance frameworks.
  • Act as a key liaison between stakeholders, technical teams, and leadership to maintain strategic alignment, escalating issues as necessary.
  • Support 24x7 operational environments, including occasional after-hours work as needed.


Exciting Opportunity
  • Lead and shape a growing cloud systems team within RTX Enterprise Services.
  • Drive impactful cloud initiatives that enhance system performance, security, and business value.
  • Contribute to shared services roadmap development and influence cloud strategy across the enterprise.
  • Ensure exceptional customer and stakeholder experience while supporting critical cloud-based capabilities.


Travel up to 5%

Qualifications You Must Have
  • Bachelor's degree in MIS, Computer Science, Technology, Engineering, Mathematics (STEM), or a related field with 10 years of experience; OR 14 years of relevant experience in lieu of a degree.
  • Proven experience managing technical teams and projects in fast-paced, production environments with prior leadership experience in enterprise cloud, infrastructure, or systems operations environments.
  • Proven experience using ticketing, change management, or service management systems (e.g., ServiceNow).
  • Strong documentation capabilities, including maintaining system records and workflows with the ability to analyze complex issues, coordinate resolution, and communicate status clearly.
  • Experience collaborating across remote teams, vendors, and business stakeholders and the ability to translate business requirements into effective technological or operational solutions.


Qualifications We Prefer
  • Strong understanding of Azure cloud platforms with AWS a plus.
  • Knowledge of Agile methodologies and modern project management practices.
  • Microsoft Azure or AWS certification(s).
  • Experience leveraging AI tools in everyday work, including AI-based code assistants or AI-driven troubleshooting solutions, to improve efficiency and accelerate problem resolution.


What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location: Remote

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

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Prepare for Your Future

Ready to apply? Enhance your resume and prepare for your interview with our comprehensive support tools and resources. Discover the exciting and rewarding career opportunities that await at Raytheon Technologies.

SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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