Join the Future of Workspace Innovation at Haworth

Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture - we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here!

Job Summary

We are currently looking for a Senior IT Manager - Solution Delivery to join our team in Holland, MI.

As a Senior IT Manager - Solution Delivery, you will:

As a critical leader within our Technology organization, the Solutions Manager will be instrumental in ensuring the delivery of exceptional products and services to our customers. This role demands a passion for quality, a deep understanding of solution delivery lifecycles, and experience in establishing robust QA processes for software, data, and AI models, all within a DevOps environment. The Solutions Manager will lead and inspire multiple IT teams, fostering a culture of innovation and excellence while developing comprehensive departmental strategies and optimizing resource allocation. They will deliver transformative products and services that consistently exceed customer expectations, establishing and championing industry-leading QA frameworks to ensure exceptional quality and continuous improvement.

Job Responsibilities

• Lead and manage multiple IT teams or specialized functions within the department.
• Lead and manage all phases of complex IT projects, ensuring strategic alignment, timely completion, and stakeholder satisfaction.
• Develop and implement comprehensive IT strategies that support business operations, enhance user experience, and drive efficiency.
• Build and maintain strong relationships with internal and external stakeholders, understanding their business goals, IT needs, and target audiences.
• Provide guidance, mentorship, and development opportunities to IT professionals, fostering their growth and expertise.
• Oversee project budgets, track expenses, and allocate resources effectively to maximize impact and return on investment.
• Lead a culture of inclusion and belonging, promoting member engagement, sustainability, and continuous improvement.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

• Bachelor's Degree in Computer Science, Engineering, Management Information Systems (MIS) or equivalent in relevant field of study
• Education Equivalency: Associate's Degree plus 2 years of software, IT quality assurance space experience OR 4 years of software, IT quality assurance space experience if no post-secondary education
• 5 years of experience in the IT quality assurance space
• 2 years of supervisory or other leadership experience
• Ability to travel domestic or abroad up to about 10%
• Military Equivalency at www.mynextmove.org/vets/find/military
• Applicants must be able to work in Holland, MI without relocation assistance
• Applicants must possess an unrestricted right to work in the US to be eligible for this position

Preferred Qualifications

• Prior experience or familiarity with Unified Functional Test (UFT), Selenium, or similar tool
• Prior experience or familiarity with Azure DevOps or similar software
• International Software Testing Qualifications Board (ISTQB) Certification
• Passion for testing IT solutions
• Experience driving quality deliverables
• Previous experience working in a manufacturing industry

Haworth Values

At Haworth, we have a strong set of values that guide our business and help us align with our customers.

We listen to our Customers. We rely on our Members. We honor Integrity. We embrace Continuous Learning. We lead with Design. We create Value. We work to make the World better.

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